Top 20 Inbound Call Centers in China

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Top 20 Inbound Call Centers in China

The Best of November 2024

Looking for a top inbound call center in China?

Inbound call centers can make all the difference to your business.

To assist you in your search for a partner, we’ve compiled this list of the top inbound call centers in China. 

List of the Best China Inbound Call Center Companies

  • 1
    (11 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.5
    • Would Recommend

      4.9
    • $50,000+
    • 10,000+ employees
    • Wei Fang Shi, China

    Welsend Telecom Co., Ltd. Is a CRM consulting and SI company. Their large team is in Weifang, China; Chengdu, China; Mianyang, China and Rizhao, China. Their services include CRM consulting and SI, voice services, and non-voice bpo/back office services. The firm was founded in 1999.

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    Industries

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  • 2
    (1 Reviews) 4.5
    • Timeliness

      5.0
    • Service Excellence

      4.5
    • Value

      4.5
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • Hefei Shi, China
    Hefei Wisfly Information Technology Co., Ltd. Is an answering service established in 2007. The midsize Hefei Shi, China-based team specializes in call center services, IT managed services, custom software development, and customer service outsourcing.
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    Industries

  • 3
    (1 Reviews) 4.5
    • Timeliness

      5.0
    • Service Excellence

      4.5
    • Value

      4.5
    • Would Recommend

      4.5
    • Undisclosed
    • 1,000 - 9,999 employees
    • Beijing, China
    Founded in 1999, Grow Force Technology Co., Ltd. Is a custom software development company. Their large team is based in Beijing, China and specializes in custom software development, web development, mobile app development, and call center services.
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    Industries

  • 4
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 1,000 - 9,999 employees
    • Beijing, China
    Founded in 2006, Beijing Interactive CRM Technology Limited is a Business Consulting company. The team offers Business Consulting and Back Office Outsourcing.
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    Industries

  • 5
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 10,000+ employees
    • Chengdu, China
    Qin Finance Technology Co., Ltd. Is a large Chengdu, China-based call center. The team offers Call Center Services and Artificial Intelligence.
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    Industries

  • 6
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 50 - 249 employees
    • Shanghai, China
    Shanghai Nanfang Xundian Communication Technology Co., Ltd., a Customer Service Outsourcing company, provide Customer Service Outsourcing and Back Office Outsourcing. They were established in 2002.
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  • 7
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 1,000 - 9,999 employees
    • Hangzhou, China
    Sunyard (Hangzhou) Computer Services Co., Ltd. Is a Customer Service Outsourcing company. The Hangzhou, China-based team specializes in Customer Service Outsourcing and Back Office Outsourcing.
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    Industries

  • 8
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 250 - 999 employees
    • Shanghai, China
    Launched in 2015, HKT Teleservices (Shanghai) Co.Ltd. Is an answering service. The company offers Call Center Services and Branding, and is midsize.
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    Industries

  • 9
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 50 - 249 employees
    • He Fei Shi, China
    Anhui Dic Shujin Technology Co., Ltd. Is a call center service. They focus on Call Center Services and BI & big data consulting & SI and were established in 2017.
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    Industries

  • 10
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 2 - 9 employees
    • Shenzhen Shi, China
    Shenzhen 1011 Communication Technology Co., Ltd. Is a small call center company. The Shenzhen Shi, China-based agency was launched in 2019. Their services include call center services, cloud consulting & SI, Artificial Intelligence, and back office outsourcing.
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  • 11
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 50 - 249 employees
    • Han Dan Shi, China
    Hebei ZHIKEYINQIAO Network Information Technology Co., Ltd. Is a telephone answering service and Customer Service Outsourcing company. Their services include Call Center Services.
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  • 12
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 10 - 49 employees
    • Suzhou Shi, China
    Virtual Era Financial Service (Suzhou) Co., Ltd., a software development firm, is headquartered in Suzhou Shi, China. The team offers Custom Software Development and IT managed services.
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    Industries

  • 13
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 50 - 249 employees
    • Shanghai, China
    Launched in 2012, CGP Shanghai is a midsize IT staff augmentation company. Their team specializes in IT staff augmentation and other IT consulting and SI.
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    Industries

  • 14
    (12 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      4.5
    • Would Recommend

      4.8
    • $100,000+
    • 10,000+ employees
    • Beijing, China

    TDCX is a global digital CX solutions company, founded in 1995, with headquarters in Singapore. They have about 17,800 employees. They provide customer experience support specializing in customer service, tech support, sales, content moderation, trust and safety, and AI consulting. They serve businesses in the tech, fintech, travel, e-commerce, digital advertising, health tech, and creator economy industries.

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    Industries

  • 15
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 1,000 - 9,999 employees
    • Beijing , China
    Integreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
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    Clients

    • Microsoft

    Industries

  • 16
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 10,000+ employees
    • Su Zhou Shi, China
    Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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    Industries

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