The Jill Raff Group is a customer experience strategy firm founded in 2018 with a team of fewer than 10. Based in Austin, Texas, the company offers business consulting and corporate training assistance to clients ranging from startups to large firms. Their corporate training puts a focus on customer service training, leadership & executive coaching, and presentation & public speaking.
The Jill Raff Group was hired by a business systems mentor for their business consulting and customer experience expertise. The Jill Raff Group had lengthy conversations online with the mentor on which standards and systems could work for the company. This allowed the mentor to visualize the bigger picture and take a step in the right direction.
"Jill knows how to say what you need to hear in the way you need to hear it. She also has an ability to peel back the curtains and see what's really going on, even if I couldn't because I was too close." - Mktg & Business Automation, Business Systems Mentor