Top 20 Inbound Call Centers in Brazil

Hounders is a small answering service. Established in 2018, the firm is headquartered in Porto Alegre, Brazil and Santiago de Querétaro, Mexico. Their team provides voice services, market research, marketing strategy, email marketing, and more.

Launched in 2021, Techsho is a back office outsourcing company. They are based in Rio de Janeiro, Brazil and Islamabad, Pakistan and have a small team. The agency specializes in back office outsourcing, digital strategy, social media marketing, email marketing, and more.

Central 24 Hours is a midsize non-voice bpo/back office services company headquartered in Barra da Tijuca, Brazil. The team provides non-voice bpo/back office services, voice services, digital strategy, and IT strategy consulting.

Answering service company Doctor Sac Contact Center was founded in 2003. The small team provides voice services. The firm is in Rio de Janeiro, Brazil.

Call center service Cobrart was founded in 2011. In Downtown - Rio de Janeiro,, Brazil, their midsize team focuses on voice services.

VGX Contact Center, a phone answering service and customer service outsourcing company, was launched in 2013. The agency focuses on call center services and customer service outsourcing and has a large team.

Explorer Call Center is a midsize answering service and customer service outsourcing company. They focus on call center services and customer service outsourcing and were founded in 2009.

Belluno Call Center is a midsize answering service launched in 2010. Their services include call center services. The firm is located in Cacapava do Sul, Brazil.

Style Call Center Solutions is a phone answering service and customer service outsourcing company. They are based in Belo Horizonte, Brazil and have a midsize team. Their services include call center services and customer service outsourcing. The company was established in 1995.

Com.unique Call Center is a Vila Velha, Brazil-based call center service. The agency focuses on call center services, customer service outsourcing, sales outsourcing, and back office outsourcing and is small.The agency was launched in 2016.

POLO Telecom is a non-voice bpo/back office services company. Their small team is located in Manaus, Brazil and provides non-voice bpo/back office services, voice services, market research, direct marketing, and more. The company was established in 1996.

Ayty Tech is a call center company. Launched in 2008, the company is headquartered in Florianópolis, Brazil and São Paulo, Brazil. The midsize team provides voice services, CRM consulting and SI, IT strategy consulting, e-commerce development, and more.

BAHIA CALL CENTER is a small Salvador, Brazil-based business consulting company. Their services include business consulting, call center services, back office outsourcing, and customer service outsourcing.

Novatrade Brasil is a logistics & supply chain consulting company. Established in 2012, the team provides logistics & supply chain consulting, business consulting, and call center services. Their small firm is headquartered in Sao Paulo, Brazil and Sao Jose, Brazil.

Customer Umbrella is a non-voice bpo/back office services and call center service in Varna, Bulgaria. The midsize firm was launched in 2010. Their team offers non-voice bpo/back office services and voice services.

Maromatel - Vivo Empresas is an answering service company and business consulting company founded in 2002. The company provides voice services and business consulting and has a small team. The company is located in Sao Paulo, Brazil.

Bizpro Processos de Negócios, a non-voice bpo/back office services company, was established in 2012. Their small team is located in Sao Paulo, Brazil. Their services include non-voice bpo/back office services and voice services.

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.  TDCX helps clients achieve their customer experience aspirations by harnessing technology, human intelligence, and its global footprint. The company’s expertise and strong footprint in Asia has made it a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

TDCX employs 17,000+ employees across 26 campuses globally, specifically Singapore, where it is headquartered, Malaysia, Thailand, Philippines, Mainland China, Hong Kong, South Korea, Japan, India, Romania, Spain, and Colombia.