The Best BPO Services in Minneapolis, MN

Looking for a top business process outsourcing company in Minneapolis?

A BPO services firm provides expert services for particular business processes that many companies don't possess in-house. Finding the best one for your company, though, is challenging.

To assist you in your search for a partner, we’ve compiled this list of the top BPO companies in Minneapolis. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.

List of the Best Minneapolis BPO Services

  • 1

    The Connection

    The Connection is a business process outsourcing firm based in Burnsville, Minn., with offices in New York and Illinois. They were founded in 1981, and have 280 employees across their 4 locations. The Connection's services revolve mainly around voice call support, such as answering and customer service, as well as some non-voice outsourcing options.

    Notable Project

    The Connection provides voice customer support for a consumer products firm in California. The client receives around 150 calls a day for customer service, and their business model depends on client retention, so strong voice services are essential. The Connection contributed tailored customer service based on an in-depth knowledge of the product and target user base. They saved the client almost $25,000 in the process.

    "Their work these past months has been flawless. They are getting better with their dealings with customers and have been able to generate a strategy to solve the problems in the calls to be more efficient and effective each time." — HR Director, Consumer Products Firm

    $ $ $ $ $
    equalizer $1,000+
    group1,000 - 9,999 Employees
    place Burnsville, MN
    4.5
    4.5
    2 Clutch reviews
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  • 2

    Dialog One

    Dialog One is a translation and interpretation services business founded in 2010 and located in St.Paul, Minn. The team of about 15 individuals offers translation and voice services.

    Notable Project

    Dialog One translated a scholarship application form for a music education nonprofit. They translated the 350-word one-page document from English to Spanish, Somali, and Hmong. They were open to feedback and understood the business’ goals.

    “They picked up on exactly what we were interested in doing.” – Executive Director, Music Education Nonprofit

    Former clients
    Normandale Community College
    Cintas
    Lifetouch
    GRMS
    $ $ $ $ $
    equalizer

    Undisclosed

    group10 - 49 Employees
    place St. Paul, MN
    5.0
    5.0
    3 Clutch reviews
  • 3

    FLS Connect

    Telecommunications agency FLS Connect is headquartered in St. Paul, Minn., with another office in Phoenix. Since 1999, their team of 165 has specialized in non-voice BPO services for non-profit and government clients.

    Notable Project

    A non-profit hired FLS Connect for their telemarketing services. They were hired to help with fundraising and provide other essential telemarketing services for the client. FLS Connect has increased the client's revenue by over 50%.

    "FLS Connect is a leader in their industry and have helped grow our in-house file year after year." – Finance Director, Non-Profit 

    $ $ $ $ $
    equalizer $1,000+
    group50 - 249 Employees
    place St. Paul, MN
    4.5
    4.5
    1 Clutch review
  • 4

    Expert Virtual Assistants

    Expert Virtual Assistants was founded in 2014 and is located in St. Paul, Minn. Their employee provides non-voice BPO and back-office services.

    Notable Project

    Expert Virtual Assistants helped prepare and file reports for a manufacturing company. Their team works quickly and always delivers on promises.

    "She is FAST and efficient but most of all she is very helpful and gets back to you right away and always delivers on her promise." –Manufacturing Company

    Former clients
    SR Financial Group
    Covenant Consultants, Inc
    BMW North America
    $ $ $ $ $
    equalizer $1,000+
    group2 - 9 Employees
    place St. Paul, MN
    5.0
    5.0
    1 Clutch review
Tell us about your project
NEED HELP SELECTING A COMPANY?

Based on your budget, timeline, and specifications we can help you build a shortlist of companies that perfectly matches your project needs. Schedule a free consultation with a Manifest Analyst.

TELL US ABOUT YOUR PROJECT