Top 40 Business Processes Outsourcing (BPO) Companies in Minneapolis

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Top 40 Business Processes Outsourcing (BPO) Companies in Minneapolis

July 2022

Looking for a top business process outsourcing company in Minneapolis?

A BPO services firm provides expert services for particular business processes that many companies don't possess in-house. Finding the best one for your company, though, is challenging. 

List of the Best Minneapolis BPO Services

  • 1
    • $1,000+
    • 1,000 - 9,999 employees
    • Burnsville, MN

    The Connection is a business process outsourcing firm based in Burnsville, Minn., with offices in New York and Illinois. They were founded in 1981, and have 280 employees across their 4 locations. The Connection's services revolve mainly around voice call support, such as answering and customer service, as well as some non-voice outsourcing options.

    Industries

    Notable Project

    The Connection provides voice customer support for a consumer products firm in California. The client receives around 150 calls a day for customer service, and their business model depends on client retention, so strong voice services are essential. The Connection contributed tailored customer service based on an in-depth knowledge of the product and target user base. They saved the client almost $25,000 in the process.

    "Their work these past months has been flawless. They are getting better with their dealings with customers and have been able to generate a strategy to solve the problems in the calls to be more efficient and effective each time." — HR Director, Consumer Products Firm

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  • 2
    • $1,000+
    • 250 - 999 employees
    • Bloomington, MN

    Customer Elation, a call center service, was founded in 1993. The firm focuses on voice services and has a midsize team. The firm is headquartered in Bloomington, Minnesota; Sioux Falls, South Dakota and St. Cloud, Minnesota.

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  • 3
    • $1,000+
    • 50 - 249 employees
    • Hopkins, MN

    PerformTel is an answering service company. They are located in Hopkins, Minnesota and have a midsize team that provides voice services and non-voice bpo/back office services. The firm was established in 2009.

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  • 4
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 10 - 49 employees
    • Saint Paul, MN

    Dialog One is a translation and interpretation services business founded in 2010 and located in St.Paul, Minn. The team of about 15 individuals offers translation and voice services.

    Clients

    • Normandale Community College
    • Cintas
    • Lifetouch
    • GRMS

    Notable Project

    Dialog One provides Spanish, Hmong, Karen, Somali, and Nepali interpretation services for a school district. Their work includes facilitating communication between foreign language families and teachers.

    “People have been really happy with their service and it’s a huge weight off of my shoulders.”

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  • 5
    • $1,000+
    • 50 - 249 employees
    • Eden Prairie, MN

    CCS is a call center service. Their midsize team is located in Eden Prairie, Minnesota and Chicago , . The firm focuses on voice services and non-voice bpo/back office services.

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  • 6

    Worked with SafetyCall International, LLC?

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    • Undisclosed
    • 10 - 49 employees
    • Bloomington, MN

    SafetyCall International, LLC is a non-voice bpo/back office services and call center company founded in 2004. The small Bloomington, Minnesota-based team offers non-voice bpo/back office services and voice services.

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  • 7
    • $5,000+
    • 50 - 249 employees
    • Minnetonka, MN

    E Virtual Services is a human resources firm. They focus on HR services, non-voice bpo/back office services, voice services, and finance & accounting outsourcing (FAO) and were founded in 2009. The agency is located in Minnetonka, Minnesota and Noida, India.

    Industries

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  • 8
    • Undisclosed
    • 50 - 249 employees
    • Roseville, MN

    Founded in 1972, Time Communications is a call center. The company offers voice services and has a midsize team. The company is in Roseville, Minnesota.

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  • 9
    • Undisclosed
    • 10 - 49 employees
    • Minneapolis, MN

    Outsource Consultants is a small non-voice bpo/back office services and answering service company located in Minneapolis, Minnesota. They provide non-voice bpo/back office services and voice services and were founded in 2013.

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  • 10
    • Undisclosed
    • 10 - 49 employees
    • Plymouth, MN

    Volkart May is a small telephone answering service launched in 1990. Their services include voice services. The firm is located in Plymouth, Minnesota.

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  • 11
    • $1,000+
    • 10 - 49 employees
    • Eagan, MN

    MCM Services Group, a call center service, is based in Eagan, Minnesota. The small company was launched in 1999. Their team focuses on voice services.

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  • 12
    • Undisclosed
    • 10 - 49 employees
    • Hopkins, MN

    Telephone answering service CallCenter.com is based in Hopkins, Minnesota. The agency offers voice services and is small.The agency was founded in 2010.

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  • 13

    Worked with GlobalSync Business Solutions?

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    • Undisclosed
    • 10 - 49 employees
    • Minneapolis, MN

    GlobalSync Business Solutions is a small call center service. In New Hope, Minnesota, the firm was launched in 2004. Their team offers voice services, non-voice bpo/back office services, HR services, finance & accounting outsourcing (FAO), and more.

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  • 14
    • Undisclosed
    • 10 - 49 employees
    • Minneapolis, MN

    Telephone answering service Techtonic Sales was established in 2007. They are headquartered in Minneapolis, Minnesota and have a small team. Their services include voice services, web development, marketing strategy, search engine optimization, and more.

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  • 15
    • Undisclosed
    • 10 - 49 employees
    • Edina, MN

    A.W. Companies, Inc., a HR firm, was launched in 2017. The small team provides HR services, non-voice bpo/back office services, voice services, and finance & accounting outsourcing (FAO). The firm is based in Edina, Minnesota.

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  • 16
    • Undisclosed
    • 10 - 49 employees
    • Roseville, MN

    DBI Consulting is a business consulting company founded in 1988. The firm provides business consulting, non-voice bpo/back office services, and HR services and has a small team.

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  • 17
    • Undisclosed
    • 50 - 249 employees
    • Little Canada, MN

    ARCH Language Network is a translation company. The midsize Little Canada, Minnesota-based team offers translation, non-voice bpo/back office services, and transcription. The agency was launched in 1999.

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  • 18
    • Scheduling

      4.5
    • Quality

      5.0
    • Cost

      4.5
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 50 - 249 employees
    • Saint Paul, MN

    Telecommunications agency FLS Connect is headquartered in St. Paul, Minn., with another office in Phoenix. Since 1999, their team of 165 has specialized in non-voice BPO services for non-profit and government clients.

    Industries

    Notable Project

    A non-profit hired FLS Connect for their telemarketing services. They were hired to help with fundraising and provide other essential telemarketing services for the client. FLS Connect has increased the client's revenue by over 50%.

    "FLS Connect is a leader in their industry and have helped grow our in-house file year after year." – Finance Director, Non-Profit 

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  • 19
    • Undisclosed
    • 10 - 49 employees
    • Fridley, MN

    ANA Research, Inc. Is a market research company. They are located in Fridley, Minnesota and have a small team that focuses on market research and non-voice bpo/back office services. The company was founded in 1974.

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  • 20
    • $25,000+
    • 10 - 49 employees
    • Maple Grove, MN

    Speak2web is a Maple Grove, Minnesota-based artificial intelligence company. They provide Artificial Intelligence, custom software development, voice services, BI & big data consulting & SI, and more and were established in 2018.

    Industries

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  • 21
    • Undisclosed
    • 10 - 49 employees
    • Minneapolis, MN

    INGCO International is a translation company headquartered in Minneapolis, Minnesota. They offer translation, voice services, transcription, and search engine optimization and were founded in 2006.

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  • 22
    • $1,000+
    • 10 - 49 employees
    • Eden Prairie, MN

    Grow Your Sales Pipeline is a human resources agency. They offer HR services, voice services, email marketing, event marketing & planning, and more and were founded in 2010. Their small team is Eden Prairie, Minnesota-based.

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  • 23
    • Undisclosed
    • 2 - 9 employees
    • Minneapolis, MN

    Allume Studios is a small non-voice bpo/back office services company founded in 2009. Their team specializes in non-voice bpo/back office services, corporate photography, marketing strategy, and video production. The company is located in Minneapolis, Minnesota.

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  • 24
    • $1,000+
    • 250 - 999 employees
    • Rockford, MN

    Telephone answering service Skybridge Americas was founded in 1953. Their midsize team is in Rockford, Minnesota and Winnipeg, Canada. Skybridge Americas focuses on voice services and non-voice bpo/back office services.

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  • 25
    • Undisclosed
    • 2 - 9 employees
    • Minneapolis, MN

    Interpretations, LLC is a Minneapolis, Minnesota-based translation company. The small agency was founded in 2003. Their services include translation, voice services, and transcription.

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  • 26
    • Undisclosed
    • 10 - 49 employees
    • Minneapolis, MN

    Call center service South Suburban Answering was established in 1972. Their small team is headquartered in Minneapolis, Minnesota. South Suburban Answering specializes in voice services.

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  • 27
    • $1,000+
    • 50 - 249 employees
    • Lake Elmo, MN

    In Lake Elmo, Minnesota, Greetings, Neighbor! is a midsize answering service. The team offers voice services and non-voice bpo/back office services.

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  • 28
    • Undisclosed
    • 2 - 9 employees
    • Excelsior, MN
    Vantage Impact, a business consulting company, is in Tampa, Florida and Excelsior, Minnesota. Established in 2020, the small team provides business consulting, call center services, commercial financing, funding, & investment, and sales outsourcing.
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  • 29
    • $1,000+
    • 10 - 49 employees
    • Woodbury, MN

    Small telephone answering service DRS Acquisitions Inc., is headquartered in Woodbury, Minnesota and Sauk Centre, Minnesota. Their services include voice services.

    Industries

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  • 30
    • $1,000+
    • 250 - 999 employees
    • Apple Valley, MN

    Admin Solutions is an answering service company. Their midsize team is based in Apple Valley, Minnesota. Their services include voice services, non-voice bpo/back office services, and transcription.

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Need help selecting a company?

Based on your budget, timeline, and specifications we can help you build a shortlist of companies that perfectly matches your project needs. Schedule a free consultation with a Manifest Analyst.

Tell us about your project