Looking for a top non-voice BPO service provider in San Francisco?

Business process outsourcing (BPO) is growing globally, with a growth rate of about 4%. Back office BPO services make it easier for businesses to tackle core back office activities such as accounting or record maintenance while prioritizing core business processes and operations.

To assist you in your search for a partner, we’ve compiled this list of the top back office BPO companies in San Francisco. Browse descriptions, feedback, and awards to find which can best suit your company’s needs. If you need more support, tell us about your project, and we'll match you with recommended companies.

List of the Best San Francisco Back Office BPO Firms

  • 1
    $1,000+
    250 - 999 Employees
    San Francisco CA

    Kareo is a cloud-based medical technology platform based in Irvine, Calif., with offices in San Francisco, Las Vegas, Los Angeles, and Costa Rica. Founded in 2004, Kareo's team of 597 employees provides non-voice BPO/back office services and voice services to healthcare and medical related businesses.

    Clients
    Capterra
    Software Advice
    C Net
    Industries
    Notable Project

    Kareo was hired by a transportation company to assist with its medical billing needs, specifically the client's 401ks. Kareo's work enables the client to save 23 hours per month, while simultaneously allowing the client to offer for benefits to its employees.

    "Their service is very good." — Administration Manager, Transportation Company

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  • 2
    Undisclosed
    250 - 999 Employees
    Los Altos CA

    Smith.ai is a virtual receptionist and lead intake services company located in Palo Alto, Calif. Founded in 2015, they employ over 100 staff specializing in live calls and website chat for small and mid-market companies, typically in legal, hospitality, finance, e-commerce, healthcare, and real estate. Services include AI chatbots, live chat, conversion optimization, and virtual receptionists.

    Clients
    Hacking Law Practice
    Wondermint
    Fagan Fagan & Davis
    Merchbar
    Industries
    Notable Project

    Smith.ai provided ongoing call services for a law firm. They handled inbound and outbound calls, and also managed website chat and scheduled any consultations or calls. Working with Smith.ai enabled the client to scale its client base and revenue. 

    “When a call is transferred to me, people always give very positive feedback about their experience speaking with the Smith.ai team. People have spoken about how accommodating and nice they are, which makes me feel good. It’s been very helpful in our scaling efforts.” – CEO, Law Firm

  • 3
    Undisclosed
    50 - 249 Employees
    San Francisco CA

    Gong is a revenue intelligence platform based in San Francisco. The platform has more than 200 employees and provides direct marketing, email marketing, market research, and non-voice BPO/back office services to midmarket and other-sized companies in various industries.

    Clients
    Genesys
    Shopify
    Workato
    TouchBistro
    Notable Project

    A referral marketing platform engaged Gong to record sales calls for enablement and training. Gong's platform helped the sales team reflect on sales calls, review them as a team, and develop training to address areas of improvement. The engagement produced the desired results and Gong met all expectations.

    "Gong.io has helped us to facilitate these conversations and create training for areas of improvement." - Sales Operations Manager, Referral Marketing Platform

  • 4
    $1,000+
    10,000+ Employees
    San Jose CA
    Transcosmos is a phone answering service. Located in Gardena, California; Sacramento, California and San Jose, California, their large team specializes in voice services and non-voice bpo/back office services. The company was launched in 1966.
    Industries
  • 5
    $1,000+
    1,000 - 9,999 Employees
    San Francisco CA
    AthenaHealth is a non-voice bpo/back office services company. They are in Watertown, Massachusetts; San Francisco, California; Princeton, New Jersey and Belfast, Maine and have a large team that focuses on non-voice bpo/back office services and voice services. The agency was founded in 1997.
    Industries
  • 6
    Undisclosed
    250 - 999 Employees
    San Francisco CA
    Established in 2009, Optimizely is a non-voice bpo/back office services company. Their midsize team is based in San Francisco, California and focuses on non-voice bpo/back office services.
  • 7
    Undisclosed
    250 - 999 Employees
    Palo Alto CA
    Denodo is a non-voice bpo/back office services company headquartered in Palo Alto, California. The firm provides non-voice bpo/back office services, Artificial Intelligence, and BI & big data consulting & SI and has a midsize team.The firm was founded in 1999.
  • 8
    $1,000+
    250 - 999 Employees
    Livermore CA
    Performant is a Livermore, California-based answering service. The agency offers voice services, non-voice bpo/back office services, and accounting and is midsize.The agency was launched in 1976.
    Industries
  • 9
    Undisclosed
    250 - 999 Employees
    Santa Clara CA
    AST LLC is a Lisle, Illinois-based non-voice bpo/back office services and CRM consulting and SI company. The midsize agency was founded in 1995. Their services include non-voice bpo/back office services and CRM consulting and SI.
  • 10
    Undisclosed
    50 - 249 Employees
    Fairfield CA
    Telegenisys Inc is a non-voice bpo/back office services company headquartered in Fairfield, California and Fairfield, California. They offer non-voice bpo/back office services, voice services, and business consulting and were founded in 1994.
    Industries
  • 11
    $50,000+
    50 - 249 Employees
    San Mateo CA
    Simplr is a non-voice bpo/back office services company launched in 2017. The agency offers non-voice bpo/back office services and social media marketing and has a midsize team.
    Industries
  • 12
    Undisclosed
    50 - 249 Employees
    Piedmont CA
    Non-voice bpo/back office services company Freedom Makers was launched in 2015. Their midsize team is in Piedmont, California and offers non-voice bpo/back office services, content marketing, and email marketing.
    Industries
  • 13
    $1,000+
    50 - 249 Employees
    San Francisco CA
    Non-voice bpo/back office services and call center Tactical TeleSolutions was launched in 1991. Their midsize team is headquartered in San Francisco, California and specializes in non-voice bpo/back office services and voice services.
  • 14
    $1,000+
    50 - 249 Employees
    San Jose CA
    RCM Centric Inc. Is a midsize non-voice bpo/back office services company. Established in 2016, the team specializes in non-voice bpo/back office services. The company is in San Jose, California.
    Industries
  • 15
    Undisclosed
    250 - 999 Employees
    Redwood City CA
    Reputation.com, a non-voice bpo/back office services company, was founded in 2006. Their midsize team is based in Redwood City, California and specializes in non-voice bpo/back office services, market research, search engine optimization, and social media marketing.
  • 16
    Undisclosed
    10 - 49 Employees
    Campbell CA
    Rulai, Inc. Is a small AI company and non-voice bpo/back office services company. Launched in 2016, the company is in Campbell, California. Their team offers Artificial Intelligence and non-voice bpo/back office services.
  • 17
    $1,000+
    2 - 9 Employees
    Santa Clara CA
    Informatics Outsourcing is a small non-voice bpo/back office services company. They offer non-voice bpo/back office services, custom software development, and market research and were established in 2001.
    Industries
  • 18
    Undisclosed
    50 - 249 Employees
    Brisbane CA
    VOX Network Solutions is a non-voice bpo/back office services company. They provide non-voice bpo/back office services, custom software development, and voice services and were established in 2006. The agency is based in Brisbane, California.
  • 19
    $1,000+
    50 - 249 Employees
    San Francisco CA
    Countsy, a midsize non-voice bpo/back office services company, is in San Francisco, California. Their services include non-voice bpo/back office services, accounting, and HR services.
    Industries
  • 20
    Undisclosed
    10 - 49 Employees
    Newark CA
    Woxforce Inc. Is a HR agency and non-voice bpo/back office services company headquartered in Newark, California. The small team offers HR services and non-voice bpo/back office services and was launched in 2018.
  • 21
    Undisclosed
    2 - 9 Employees
    San Francisco CA
    Resource Fast is a non-voice bpo/back office services company established in 2018. Their small team is headquartered in San Francisco, California. Their services include non-voice bpo/back office services, voice services, finance & accounting outsourcing (FAO), and web development.
  • 22
    $5,000+
    10 - 49 Employees
    San Francisco CA
    In San Francisco, California, Officengine is a non-voice bpo/back office services company. The small team provides non-voice bpo/back office services, accounting, and HR services and was launched in 2014.
  • 23
    $5,000+
    10 - 49 Employees
    San Francisco CA
    Foresight is a small non-voice bpo/back office services company. The San Francisco, California-based agency was established in 2014. Their team provides non-voice bpo/back office services, accounting, and HR services.
    Industries
  • 24
    $1,000+
    50 - 249 Employees
    San Francisco CA
    31West Global Services is a call center. The midsize team is located in San Francisco, California. Their services include voice services, non-voice bpo/back office services, and cloud consulting & SI.
    Industries
  • 25
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    BackOffice Technology Group

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    $1,000+
    10 - 49 Employees
    Rohnert Park CA
    Small non-voice bpo/back office services company BackOffice Technology Group, is in Rohnert Park, California. The team provides non-voice bpo/back office services, IT managed services, cybersecurity, and application testing.
    Industries
  • 26
    Undisclosed
    50 - 249 Employees
    Redwood City CA
    Cyara is a midsize user experience agency launched in 2006. Their services include ux/ui design, Artificial Intelligence, non-voice bpo/back office services, and voice services. The agency is in Redwood City, California.
  • 27
    $1,000+
    50 - 249 Employees
    San Francisco CA
    Midsize non-voice bpo/back office services company Karma Infotech, is based in San Francisco, California. Their services include non-voice bpo/back office services, custom software development, IT managed services, IT staff augmentation, and more.
    Industries
  • 28
    $1,000+
    50 - 249 Employees
    Santa Clara CA
    Agora.io is a Santa Clara, California-based unified communications consulting & SI company. The midsize team provides unified communications consulting & SI, IT managed services, custom software development, and non-voice bpo/back office services. The company was launched in 2014.
  • 29
    Undisclosed
    2 - 9 Employees
    Livermore CA
    A&H Billing Specialties is a non-voice bpo/back office services company. They offer non-voice bpo/back office services, voice services, and business consulting and were established in 1999. Their small team is located in Livermore, California.
  • 30
    $1,000+
    10 - 49 Employees
    San Francisco CA
    Cybersoft is a transcription company. Their small team is based in San Francisco, California. Their services include transcription, non-voice bpo/back office services, IT managed services, and translation.
    Industries
Tell us about your project
NEED HELP SELECTING A COMPANY?

Based on your budget, timeline, and specifications we can help you build a shortlist of companies that perfectly matches your project needs. Schedule a free consultation with a Manifest Analyst.

TELL US ABOUT YOUR PROJECT