Top 30 Inbound Call Centers in Sydney

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Top 30 Inbound Call Centers in Sydney

December 2023

Looking for a top inbound call center in Sydney?

Inbound call centers can make all the difference to your business.

To assist you in your search for a partner, we’ve compiled this list of the top inbound call centers in Sydney. 

List of the Best Sydney Inbound Call Center Companies

  • 1
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 2 - 9 employees
    • Queens Park, Australia
    Matchboard is a phone answering service located in Sydney, Australia. The small agency was founded in 2012. Their services include voice services, non-voice bpo/back office services, and HR services.

    Industries

    Notable Project

    Matchboard provided call center services for a veterinary clinic, taking over overflow calls and providing support on an after-hours basis. 

    "Without their knowledge, we likely ended up with a bad fit for a supplier."

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  • 2
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 50 - 249 employees
    • Sydney, Australia

    Hammerjack, an accounting company, is based in Sydney, Australia. The midsize company was launched in 2015. Their services include accounting, non-voice bpo/back office services, voice services, Artificial Intelligence, and more.

    Industries

    Notable Project

    A digital marketing and consulting agency hired hammerjack to provide business services. The team is tasked with assisting the client's administrative tasks.

    "They have a reputation for the high quality of staff and service."

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  • 3
    • Undisclosed
    • 10 - 49 employees
    • Frenchs Forest, Australia
    Telemarketing Professioanls is a call center based in Dee Why, Australia. Founded in 2010, the small team provides voice services.

    Industries

    Notable Project

    Telemarketing Professionals provided appointment-setting support for an IT services company. They helped with monthly campaigns. 

    "It was an awesome engagement."

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  • 4
    • $25,000+
    • 50 - 249 employees
    • Manly Vale, Australia
    Forrest Marketing Group, a midsize answering service, is located in Manly Vale, Australia. Launched in 2006, the team specializes in voice services.
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  • 5
    • Undisclosed
    • 250 - 999 employees
    • Bondi Junction, Australia
    Satellite Office is a finance & accounting outsourcing (FAO) company based in Bondi Junction, Australia; San Francisco, California and Taguig, Philippines. Founded in 2013, the midsize team offers finance & accounting outsourcing (FAO), back office outsourcing, customer service outsourcing, sales outsourcing, and more.

    Industries

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  • 6

    Worked with Serviced offices International?

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    • $1,000+
    • 10 - 49 employees
    • Chatswood, Australia
    Serviced offices International is an answering service company. They provide call center services and were launched in 1999. Their small team is Chatswood, Australia-based.

    Industries

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  • 7
    • $10,000+
    • 1,000 - 9,999 employees
    • Surry Hills, Australia
    Unity4 is an answering service company founded in 2000. They are based in Surry Hills, Australia and Bridgnorth, United Kingdom and have a large team. The agency offers call center services, customer service outsourcing, sales outsourcing, marketing strategy, and more.

    Industries

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  • 8
    • Undisclosed
    • 10 - 49 employees
    • Sydney, Australia

    MAX Carpet Cleaning Sydney is a small Sydney, Australia-based customer service outsourcing company. The team offers customer service outsourcing.

    Industries

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  • 9
    • Scheduling

      5.0
    • Quality

      4.9
    • Cost

      4.8
    • NPS

      4.9
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 50 - 249 employees
    • Parramatta, Australia

    WiserBrand is a digital marketing agency based in New York City. Founded in 2015, the team of 17 specializes in SEO, web development and web design. They work primarily with midmarket clients, mostly in the legal and eCommerce industries.

    Industries

    Notable Project

    WiserBrand has deployed resources to augment the internal team of a recruitment and consulting firm. These resources assist with building Magento websites with customized features and updating existing sites.

    "They've delivered everything exactly as expected."

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  • 10
    • Undisclosed
    • 250 - 999 employees
    • North Sydney, Australia
    In North Sydney, Australia; Makati, Philippines and Cebu City, Philippines, Vault Outsourcing is a back office outsourcing company. The agency focuses on back office outsourcing, finance & accounting outsourcing (FAO), customer service outsourcing, sales outsourcing, and more and is midsize.The agency was launched in 2015.
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  • 11
    • $25,000+
    • 2 - 9 employees
    • Pyrmont, Australia
    Answering service company and sales outsourcing company One Group Sales is based in Pyrmont, Australia. Launched in 2020, the small team provides call center services and sales outsourcing.
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  • 12
    • $5,000+
    • 50 - 249 employees
    • Chester Hill, Australia
    Employ Remote Pty. Ltd. Is a midsize Chester Hill, Australia-based non-voice bpo/back office services company. Their services include non-voice bpo/back office services, voice services, custom software development, ux/ui design, and more.

    Industries

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  • 13
    • Undisclosed
    • 10 - 49 employees
    • Sydney, Australia
    Wopno Outsourcing Services is a non-voice bpo/back office services company. Founded in 2016, the team offers non-voice bpo/back office services, voice services, accounting, custom software development, and more. Their small firm is based in Sydney, Australia.
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  • 14
    • $5,000+
    • 10 - 49 employees
    • Sydney, Australia
    Launched in 2019, Operacy Staffing is a small IT staff augmentation company based in Sydney, Australia. Their services include IT staff augmentation, back office outsourcing, accounting, customer service outsourcing, and more.

    Industries

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  • 15
    • $1,000+
    • 250 - 999 employees
    • North Sydney, Australia
    Headquartered in North Sydney, Australia and Seaford, Australia, CDM Direct is a non-voice bpo/back office services and telephone answering service. The agency provides non-voice bpo/back office services and voice services and is midsize.The agency was established in 1991.
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  • 16
    • $1,000+
    • 1,000 - 9,999 employees
    • Surry Hills, Australia
    Call center service OneContact was established in 2002. Their large team is based in Surry Hills, Australia. OneContact provides voice services and non-voice bpo/back office services.
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  • 17
    • $1,000+
    • 10 - 49 employees
    • Lane Cove West, Australia
    Your Phones Covered is a small non-voice bpo/back office services and call center company. Founded in 2010, the company is in Lane Cove West, Australia. Their team provides non-voice bpo/back office services and voice services.
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  • 18
    • Undisclosed
    • 10 - 49 employees
    • Belmore, Australia
    Small non-voice bpo/back office services company Smart Offshore Solutions, is headquartered in Belmore, Australia. Established in 2016, the team focuses on voice services, non-voice bpo/back office services, accounting, and graphic design.
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  • 19

    Worked with Tactical Business Services -Global?

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    • $1,000+
    • 50 - 249 employees
    • Sydney, Australia
    Tactical Business Services -Global is a call center. Their midsize team is headquartered in Pasig, Philippines and Sydney, Australia. The company offers voice services, non-voice bpo/back office services, HR services, and transcription. The company was founded in 2004.
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  • 20
    • $1,000+
    • 2 - 9 employees
    • Smeaton Grange, Australia

    Turn Key Receptionist is a voice services agency located in Smeaton Grange, Australia. Founded in 2016, they have approximately 5 employees who focus on small business clients. They provide voice services.

    Clients

    • H3C Plus

    Industries

    Notable Project

    Turn Key Receptionist provides call center services for a massage company. The team is responsible for answering end customers' inquiries, scheduling appointments, and providing updates to the client's team.

    "I was impressed with their customer empathy."

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  • 21

    Worked with Auxilio Business Solutions Pty Ltd?

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    • $1,000+
    • 10 - 49 employees
    • Riverstone, Australia
    Established in 2008, Auxilio Business Solutions Pty Ltd is a small back office outsourcing company. Their team specializes in back office outsourcing, graphic design, call center services, web design, and more. The company is located in Riverstone, Australia.

    Industries

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  • 22
    • Undisclosed
    • 50 - 249 employees
    • Campbelltown, Australia
    AR Data is a big data analytics company launched in 2020. The firm focuses on BI & big data consulting & SI, non-voice bpo/back office services, voice services, translation, and more and has a midsize team. The firm is in Campbelltown, Australia and Lenah Valley, Australia.

    Industries

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  • 23
    • $5,000+
    • 10 - 49 employees
    • Lisarow, Australia
    VA World Outsourcing is a non-voice bpo/back office services company. Their small team is located in Lisarow, Australia. Their services include non-voice bpo/back office services, voice services, business consulting, other application development, and more. The agency was founded in 2010.
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  • 24
    • $1,000+
    • 10 - 49 employees
    • Sydney, Australia
    Virtual Reception is a non-voice bpo/back office services and answering service company launched in 2014. They are in Sydney, Australia and Brisbane City, Australia and have a small team. The company specializes in non-voice bpo/back office services and voice services.
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