Top 40 Business Processes Outsourcing (BPO) Companies in Melbourne

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Top 40 Business Processes Outsourcing (BPO) Companies in Melbourne

April 2023

Looking for a top business process outsourcing company in Melbourne?

A BPO services firm provides expert services for particular business processes that many companies don't possess in-house. Finding the best one for your company, though, is challenging. 

List of the Best Melbourne BPO Services

  • 1
    • Scheduling

      4.8
    • Quality

      4.6
    • Cost

      4.3
    • NPS

      4.6
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 1,000 - 9,999 employees
    • Melbourne, Australia

    Acquire BPO is a global business outsourcer based in Pasig City, Philippines with offices in Calabarzon, Philippines, Central Luzon, Philippines, Melbourne, Australia and Dallas. Founded in 2005, Acquire BPO's team of around 1,100 employees provides non-voice BPO/back office services and voices services.

    Clients

    • Flexigroup
    • Monat
    • Samsung
    • KFC

    Industries

    Notable Project

    Acquire BPO assisted a business service with customer-based phone support so they could be more personal and feel more in touch with customers. Acquire BPO took charge of the company's 100+ daily calls, which allowed its employees to focus on other tasks.

    "[Their strengths:] Their responsibility, patience, honesty, and humility." – President, Business Service

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  • 2
    • $250,000+
    • 1,000 - 9,999 employees
    • Burwood, Australia
    TSA Group is a large non-voice bpo/back office services and call center company. The West Perth, Australia-based firm was founded in 1997. Their team focuses on non-voice bpo/back office services and voice services.
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  • 3
    • $5,000+
    • 10 - 49 employees
    • Melbourne, Australia
    Evolved Contact is a small phone answering service and sales outsourcing company based in Melbourne, Australia. They focus on call center services and sales outsourcing and were established in 2014.

    Clients

    • Simonds Homes
    • Optus
    • Health.com.au
    • Cleanaway
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  • 4
    • $5,000+
    • 10 - 49 employees
    • Melbourne, Australia
    Established in 2015, LeadCallers is a call center company. Their small team is located in Melbourne, Australia and specializes in voice services, direct marketing, and social media marketing.

    Industries

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  • 5
    • Undisclosed
    • 250 - 999 employees
    • Melbourne, Australia
    Established in 2018, ConnectOS is an IT staff augmentation company. Their midsize team is located in Melbourne, Australia and Quezon City, Philippines. Their team provides IT staff augmentation, finance & accounting outsourcing (FAO), other IT consulting and SI, web development, and more.
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  • 6
    • $5,000+
    • 10 - 49 employees
    • Scoresby, Australia

    Established in 2014, Lead Express is an answering service company. They are based in Scoresby, Australia and have a small team. Their services include voice services, email marketing, market research, pay per click, and more.

    Industries

    Notable Project

    Lead Express handles the lead generation needs of a management consulting company. The team has created a campaign including a campaign strategy session that defines the content and messaging.

    "They can gain introductions and success of the campaign which exceeds our expectations."

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  • 7
    • $10,000+
    • 250 - 999 employees
    • Brighton, Australia
    In Brighton, Australia and Suva, Fiji, Packleader BPO is a call center. The midsize team provides voice services, direct marketing, non-voice bpo/back office services, accounting, and more and was launched in 2008.
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  • 8
    • $1,000+
    • 250 - 999 employees
    • Melbourne, Australia
    In Melbourne, Australia, Startek Australia is a human resources firm. The company provides HR services, non-voice bpo/back office services, voice services, and transcription and is midsize.The company was launched in 1995.
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  • 9
    • $1,000+
    • 1,000 - 9,999 employees
    • Southbank, Australia

    Stellar is a large non-voice bpo/back office services company in Southbank, Australia. Established in 1998, the team focuses on non-voice bpo/back office services, HR services, voice services, and business consulting.

    Industries

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  • 10
    • $1,000+
    • 10,000+ employees
    • Melbourne, Australia

    TeleTech is an answering service company established in 1982. Their large team is based in Englewood, Colorado and Melbourne, Australia and focuses on voice services.

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  • 11
    • $1,000+
    • 50 - 249 employees
    • Melbourne, Australia
    24x7 Direct is a midsize telephone answering service. Established in 2001, the team specializes in voice services. The company is located in Melbourne, Australia.
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  • 12
    • $1,000+
    • 50 - 249 employees
    • West Melbourne, Australia
    Oracle CMS, a call center, was launched in 2005. Their midsize team is located in West Melbourne, Australia and offers voice services, social media marketing, and web development.
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  • 13
    • $1,000+
    • 50 - 249 employees
    • Essendon North, Australia
    Remote Staff is a HR company and non-voice bpo/back office services company. They are based in Essendon North, Australia and Makati City, Philippines and have a midsize team. Their services include HR services and non-voice bpo/back office services. The company was established in 2007.

    Industries

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  • 14

    Worked with Carisma Solutions Private Limited?

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    • Undisclosed
    • 50 - 249 employees
    • Malvern East, Australia
    Carisma Solutions Private Limited is a non-voice bpo/back office services company based in Chennai, India and Malvern East, Australia. The firm focuses on non-voice bpo/back office services and has a midsize team.The firm was launched in 2006.

    Industries

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  • 15
    • $1,000+
    • 50 - 249 employees
    • Melbourne, Australia
    No name is a non-voice bpo/back office services company. They specialize in non-voice bpo/back office services, voice services, transcription, commercial brokerage services, and more and were launched in 2014. The agency is in Melbourne, Australia.

    Industries

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  • 16
    • $1,000+
    • 10 - 49 employees
    • Melbourne, Australia
    I3R Outsourcing, a call center company, is located in Melbourne, Australia. They provide voice services and were founded in 2014.
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  • 17
    • $1,000+
    • 10 - 49 employees
    • Heidelberg West, Australia
    TMC is a non-voice bpo/back office services and call center. Their small team is based in Heidelberg West, Australia and focuses on non-voice bpo/back office services and voice services. The agency was launched in 1974.
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  • 18

    Worked with Eco Commercial Cleaning Melbourne?

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    • Undisclosed
    • 10 - 49 employees
    • Noble Park, Australia
    Eco Commercial Cleaning Melbourne, a customer service outsourcing company, was established in 2010. In Noble Park, Australia, their small team offers customer service outsourcing.

    Industries

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  • 19

    Worked with SES Carpet Cleaning Melbourne?

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    • $1,000+
    • 10 - 49 employees
    • Melbourne, Australia
    Launched in 2005, SES Carpet Cleaning Melbourne is a customer service outsourcing company. The small Melbourne, Australia-based team specializes in customer service outsourcing.
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  • 20
    • Scheduling

      4.4
    • Quality

      4.1
    • Cost

      3.9
    • NPS

      3.6
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 250 - 999 employees
    • Cremorne, Australia
    Headquartered in Cremorne, Australia, Influx is a sales outsourcing and ecommerce marketing company. Launched in 2013, the midsize team specializes in sales outsourcing and ecommerce marketing.

    Notable Project

    Influx provides customer service outsourcing for a financial industry company. They handle customer inquiries and support the client's business operations.
     

    "They are patient and professional."

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  • 21
    • Undisclosed
    • 50 - 249 employees
    • Melbourne, Australia
    IT staff augmentation company Flexisource IT was founded in 2012. The company specializes in IT staff augmentation, non-voice bpo/back office services, voice services, mobile app development, and more and has a midsize team. The company is in Melbourne, Australia and Makati, Philippines.
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  • 22
    • $50,000+
    • 10 - 49 employees
    • Melbourne, Australia

    Launched in 2012, Arkis is an other IT consulting and SI company. Their small team is headquartered in Melbourne, Australia and focuses on other IT consulting and SI, business consulting, and non-voice bpo/back office services.

    Industries

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  • 23
    • Undisclosed
    • 50 - 249 employees
    • Campbellfield, Australia
    Launched in 2000, Greenbox Group Pty Ltd is a document digitization & management company. Their midsize team is in Campbellfield, Australia and Lytton, Australia and provides document digitization & management.
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  • 24

    Worked with Onehalf Offshore Business Solutions?

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    • Undisclosed
    • 250 - 999 employees
    • Melbourne, Australia
    Headquartered in Melbourne, Australia, Onehalf Offshore Business Solutions is a midsize non-voice bpo/back office services company. They focus on non-voice bpo/back office services, accounting, mobile app development, web development, and more and were launched in 2012.
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  • 25
    • Undisclosed
    • 250 - 999 employees
    • Melbourne, Australia

    Objective Corporation is a midsize IT managed services company. The North Sydney, Australia-based agency was established in 1987. Their services include IT managed services, ECM consulting and SI, and document digitization & management.

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  • 26
    • $1,000+
    • 50 - 249 employees
    • Richmond, Australia
    FUJIFILM CodeBlue Australia is an IT managed services company launched in 2003. The midsize Macquarie Park, Australia-based team offers IT managed services, unified communications consulting & SI, IT strategy consulting, cloud consulting & SI, and more.
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  • 27
    • Undisclosed
    • 10 - 49 employees
    • Melbourne, Australia
    Float Accounting is a Preston, Australia-based accounting company. The small team focuses on accounting, BI & big data consulting & SI, cloud consulting & SI, other IT consulting and SI, and more. The agency was established in 2021.
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  • 28
    • Undisclosed
    • 50 - 249 employees
    • Melbourne, Australia
    Founded in 2010, Strategic Business Alliance Ltd is a back office outsourcing company. They are located in Melbourne, Australia and have a midsize team. The firm provides back office outsourcing, finance & accounting outsourcing (FAO), and business consulting.

    Notable Project

    Strategic Business Alliance Ltd assists a consulting company with back office tasks. They provide data entry and logistical support. 

    "My business partner and I have less stress."
     

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  • 29
    • $25,000+
    • 2 - 9 employees
    • Docklands, Australia
    Launch IT Systems is a Docklands, Australia-based ERP consulting and SI company. The small firm was founded in 2022. Their services include ERP consulting and SI, IT managed services, business consulting, CRM consulting and SI, and more.
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  • 30

    Worked with Anaesthetic & Medical Billing Services?

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    • Undisclosed
    • 10 - 49 employees
    • Kew, Australia

    Established in 2012, Anaesthetic & Medical Billing Services is a small call center service in Kew, Australia. Their services include call center services.

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