Top 30 Business Processes Outsourcing (BPO) Companies in Melbourne

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Top 30 Business Processes Outsourcing (BPO) Companies in Melbourne

May 2022

Looking for a top business process outsourcing company in Melbourne?

A BPO services firm provides expert services for particular business processes that many companies don't possess in-house. Finding the best one for your company, though, is challenging. 

List of the Best Melbourne BPO Services

  • 1
    • Scheduling

      4.8
    • Quality

      4.9
    • Cost

      4.2
    • NPS

      4.6
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    • $1,000+
    • 1,000 - 9,999 employees
    • Melbourne, Australia

    Acquire BPO is a global business outsourcer based in Pasig City, Philippines with offices in Calabarzon, Philippines, Central Luzon, Philippines, Melbourne, Australia and Dallas. Founded in 2005, Acquire BPO's team of around 1,100 employees provides non-voice BPO/back office services and voices services.

    Clients

    • Flexigroup
    • Monat
    • Samsung
    • KFC

    Industries

    Notable Project

    Acquire BPO assisted a business service with customer-based phone support so they could be more personal and feel more in touch with customers. Acquire BPO took charge of the company's 100+ daily calls, which allowed its employees to focus on other tasks.

    "[Their strengths:] Their responsibility, patience, honesty, and humility." – President, Business Service

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  • 2
    • $250,000+
    • 1,000 - 9,999 employees
    • Burwood, Australia

    TSA Group is a large non-voice bpo/back office services and call center company. The West Perth, Australia-based firm was founded in 1997. Their team focuses on non-voice bpo/back office services and voice services.

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  • 3
    • $1,000+
    • 10,000+ employees
    • Melbourne, Australia

    TeleTech is an answering service company established in 1982. Their large team is based in Englewood, Colorado and Melbourne, Australia and focuses on voice services.

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  • 4
    • $1,000+
    • 1,000 - 9,999 employees
    • Southbank, Australia

    Stellar is a large non-voice bpo/back office services company in Southbank, Australia. Established in 1998, the team focuses on non-voice bpo/back office services, HR services, voice services, and business consulting.

    Industries

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  • 5
    • $1,000+
    • 50 - 249 employees
    • Melbourne, Australia

    24x7 Direct is a midsize telephone answering service. Established in 2001, the team specializes in voice services. The company is located in Melbourne, Australia.

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  • 6
    • $1,000+
    • 10 - 49 employees
    • Heidelberg West, Australia

    TMC is a non-voice bpo/back office services and call center. Their small team is based in Heidelberg West, Australia and focuses on non-voice bpo/back office services and voice services. The agency was launched in 1974.

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  • 7
    • $1,000+
    • 10 - 49 employees
    • Melbourne, Australia

    I3R Outsourcing, a call center company, is located in Melbourne, Australia. They provide voice services and were founded in 2014.

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  • 8
    • $5,000+
    • 10 - 49 employees
    • Melbourne, Australia

    Established in 2015, LeadCallers is a call center company. Their small team is located in Melbourne, Australia and specializes in voice services, direct marketing, and social media marketing.

    Industries

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  • 9
    • $1,000+
    • 250 - 999 employees
    • Melbourne, Australia

    In Melbourne, Australia, Startek Australia is a human resources firm. The company provides HR services, non-voice bpo/back office services, voice services, and transcription and is midsize.The company was launched in 1995.

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  • 10
    • $10,000+
    • 250 - 999 employees
    • Brighton, Australia

    In Brighton, Australia and Suva, Fiji, Packleader BPO is a call center. The midsize team provides voice services, direct marketing, non-voice bpo/back office services, accounting, and more and was launched in 2008.

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  • 11
    • $5,000+
    • 10 - 49 employees
    • Scoresby, Australia

    Established in 2014, Lead Express is an answering service company. They are based in Scoresby, Australia and have a small team. Their services include voice services, email marketing, market research, pay per click, and more.

    Industries

    Notable Project

    A software solutions provider hired Lead Express to generate leads. Along with scoping out and eliminating disinterested prospects, the team helps the client conduct webinars and invite attendees.

    "Lead Express knows and understands our business. They reach out to prospects in the same manner that we would."

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  • 12
    • $1,000+
    • 50 - 249 employees
    • Essendon North, Australia

    Remote Staff is a HR company and non-voice bpo/back office services company. They are based in Essendon North, Australia and Makati City, Philippines and have a midsize team. Their services include HR services and non-voice bpo/back office services. The company was established in 2007.

    Industries

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  • 13
    • $1,000+
    • 50 - 249 employees
    • Melbourne, Australia

    No name is a non-voice bpo/back office services company. They specialize in non-voice bpo/back office services, voice services, transcription, commercial brokerage services, and more and were launched in 2014. The agency is in Melbourne, Australia.

    Industries

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  • 14

    Worked with Carisma Solutions Private Limited?

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    • Undisclosed
    • 50 - 249 employees
    • Malvern East, Australia

    Carisma Solutions Private Limited is a non-voice bpo/back office services company based in Chennai, India and Malvern East, Australia. The firm focuses on non-voice bpo/back office services and has a midsize team.The firm was launched in 2006.

    Industries

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  • 15
    • $1,000+
    • 50 - 249 employees
    • West Melbourne, Australia

    Oracle CMS, a call center, was launched in 2005. Their midsize team is located in West Melbourne, Australia and offers voice services, social media marketing, and web development.

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  • 16

    Worked with Onehalf Offshore Business Solutions?

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    • Undisclosed
    • 250 - 999 employees
    • Melbourne, Australia

    Headquartered in Melbourne, Australia, Onehalf Offshore Business Solutions is a midsize non-voice bpo/back office services company. They focus on non-voice bpo/back office services, accounting, mobile app development, web development, and more and were launched in 2012.

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  • 17

    Worked with Eco Commercial Cleaning Melbourne?

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    • Undisclosed
    • 10 - 49 employees
    • Noble Park, Australia

    Eco Commercial Cleaning Melbourne, a customer service outsourcing company, was established in [node:field_pp_year_founded:value]. Headquartered in Noble Park, Australia, their small team provides customer service outsourcing.

    Industries

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  • 18
    • Undisclosed
    • 50 - 249 employees
    • Camberwell, Australia

    House of I.T. Is an IT managed services company established in 2000. They are in Camberwell, Australia and have a midsize team. Their services include IT managed services and non-voice bpo/back office services.

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  • 19
    • Undisclosed
    • 50 - 249 employees
    • Melbourne, Australia

    IT staff augmentation company Flexisource IT was founded in 2012. The company specializes in IT staff augmentation, non-voice bpo/back office services, voice services, mobile app development, and more and has a midsize team. The company is in Melbourne, Australia and Makati, Philippines.

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  • 20

    Worked with Anaesthetic & Medical Billing Services?

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    • Undisclosed
    • 10 - 49 employees
    • Kew, Australia

    Established in 2012, Anaesthetic & Medical Billing Services is a small call center service in Kew, Australia. Their services include call center services.

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  • 21
    • $50,000+
    • 10 - 49 employees
    • Melbourne, Australia

    Launched in 2012, Arkis is an other IT consulting and SI company. Their small team is headquartered in Melbourne, Australia and focuses on other IT consulting and SI, business consulting, and non-voice bpo/back office services.

    Industries

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  • 22
    • $1,000+
    • 50 - 249 employees
    • Richmond, Australia

    FUJIFILM CodeBlue Australia is an IT managed services company launched in 2003. The midsize Macquarie Park, Australia-based team offers IT managed services, unified communications consulting & SI, IT strategy consulting, cloud consulting & SI, and more.

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  • 23
    • Undisclosed
    • 10 - 49 employees
    • Caroline Springs, Australia

    Metreons Outsourcing, a non-voice bpo/back office services company, was established in 2008. The agency specializes in non-voice bpo/back office services and has a small team. The agency is headquartered in Caroline Springs, Australia.

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  • 24
    • $10,000+
    • 10 - 49 employees
    • Melbourne, Australia

    SuntechIT is an IT staff augmentation company in Melbourne, Australia. The small agency was founded in [node:field_pp_year_founded:value]. Their services include IT staff augmentation, custom software development, web development, mobile app development, and more.

    Industries

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  • 25
    • Undisclosed
    • 10 - 49 employees
    • Melbourne, Australia

    Anton Murray Consulting is a small commercial financing, funding, & investment company. Headquartered in Northbridge, Australia; Melbourne, Australia; Northbridge, Australia and Hong Kong, Hong Kong, the agency was established in [node:field_pp_year_founded:value]. Their team offers commercial financing, funding, & investment, business consulting, back office outsourcing, and accounting.

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  • 26
    • Undisclosed
    • 250 - 999 employees
    • Botanic Ridge, Australia

    Headquartered in Botanic Ridge, Australia, New Media Services is a midsize non-voice bpo/back office services company. Founded in 2012, the team offers non-voice bpo/back office services, voice services, graphic design, logo, and more.

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  • 27
    • Undisclosed
    • 10 - 49 employees
    • Frankston, Australia

    Melbourne Caravans is a customer service outsourcing company in Frankston, Australia. The small team offers customer service outsourcing. The agency was launched in 1992.

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  • 28
    • $1,000+
    • 10 - 49 employees
    • Bentleigh East, Australia

    CallForce is a non-voice bpo/back office services and phone answering service. Their small team is in Moorabbin, Australia and Bentleigh East, Australia. The agency provides non-voice bpo/back office services and voice services.

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  • 29
    • $1,000+
    • 250 - 999 employees
    • Seaford, Australia

    Headquartered in North Sydney, Australia and Seaford, Australia, CDM Direct is a non-voice bpo/back office services and telephone answering service. The agency provides non-voice bpo/back office services and voice services and is midsize.The agency was established in 1991.

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  • 30
    • Undisclosed
    • 250 - 999 employees
    • Melbourne, Australia

    MarketOne International is a midsize marketing strategy company. Launched in 1998, the team focuses on marketing strategy, voice services, and conversion optimization. The company is based in Waltham, Massachusetts; Toronto, Canada; St. Michael, Barbados and London, United Kingdom.

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Need help selecting a company?

Based on your budget, timeline, and specifications we can help you build a shortlist of companies that perfectly matches your project needs. Schedule a free consultation with a Manifest Analyst.

Tell us about your project