Top 80 Phone Answering Services in New York City

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Top 80 Phone Answering Services in New York City

The Best of December 2025

Looking for a top answering service in New York City?

Answering services manage both inbound and outbound business communications for your company, allowing you to devote your time to other company tasks. However, finding a high-quality answering service that understands your company’s specific needs can be challenging. 

List of the Best New York City Answering Services

  • 1
    (4 Reviews) 4.9

    Timeliness

    4.9

    Service Excellence

    4.6

    Value

    4.4

    Would Recommend

    5.0
    Undisclosed
    50 - 249 employees
    London, England
    Abacus Cambridge Partners, an ERP consulting and SI company, is based in London, England; Dubai, United Arab Emirates; Riyadh, Saudi Arabia and New York, New York. They focus on ERP consulting and SI, BI & big data consulting & SI, Custom Software Development, Call Center Services, and more and were founded in 2017.
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    Clients

    Hafilat Industry LLC

    Industries

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  • 2
    (53 Reviews) 4.9

    Timeliness

    4.9

    Service Excellence

    4.9

    Value

    4.9

    Would Recommend

    5.0
    $1,000+
    50 - 249 employees
    New York City, NY
    Task Virtual is a SEO company. The midsize Kolkata, India-based firm was founded in 2016. Their services include Search Engine Optimization, Back Office Outsourcing, Social Media Marketing, Content Marketing, and more.
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    Industries

  • 3
    (1 Reviews) 4.5

    Timeliness

    5.0

    Service Excellence

    4.0

    Value

    4.5

    Would Recommend

    4.0
    Undisclosed
    1,000 - 9,999 employees
    Mineola, NY
    Founded in 2008, Sybrid Private Limited is a large IT managed services company in Karachi, Pakistan; Mineola, New York; Millers Point, Australia and Montréal, Canada. Their services include IT managed services, Call Center Services, Branding, Social Media Marketing, and more.
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    Industries

  • 4
    (11 Reviews) 3.2

    Timeliness

    3.3

    Service Excellence

    3.1

    Value

    3.0

    Would Recommend

    3.1
    $1,000+
    10 - 49 employees
    New York, NY

    RemoteReps247, a sales outsourcing company, was launched in 2022. Their small team is located in New York, New York. The company offers sales outsourcing, call center services, and customer service outsourcing.

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  • 5
    (14 Reviews) 5.0

    Timeliness

    4.9

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    50 - 249 employees
    Great Neck Plaza, NY
    The Hour - Back Office and Virtual Assistant Services is a Back Office Outsourcing company. They offer Back Office Outsourcing, Customer Service Outsourcing, Call Center Services, Finance & Accounting Outsourcing (FAO), and more and were founded in 2015. Their midsize team is Great Neck Plaza, New York-based.
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    Industries

  • 6
    (4 Reviews) 3.8

    Timeliness

    3.9

    Service Excellence

    4.1

    Value

    3.3

    Would Recommend

    4.0
    $1,000+
    10,000+ employees
    New York, NY

    EXL is an operations management and analytics company based in New York, with offices in New Delhi, Noida, and Bengaluru, India, and the Philippines. Founded in 1999, EXL's team of 15,148 employees provides non-voice BPO/back office services and voice services.

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    Industries

  • 7
    (0 Reviews)

    Not yet reviewed.

    $1,000+
    50 - 249 employees
    New York, NY
    Pride BPO is a call center. Headquartered in New York, New York and Chennai, India, the agency was founded in 2006. Their team focuses on Call Center Services.
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    Industries

  • 8
    (0 Reviews)

    Not yet reviewed.

    $5,000+
    1,000 - 9,999 employees
    New York, NY
    Sunknowledge Services Inc. Is a large Back Office Outsourcing company. Founded in 2007, the team offers Back Office Outsourcing and Call Center Services.
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    Industries

  • 9
    (0 Reviews)

    Not yet reviewed.

    $5,000+
    1,000 - 9,999 employees
    New York, NY
    Integreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
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    Clients

    Microsoft

    Industries

  • 10
    (0 Reviews)

    Not yet reviewed.

    $1,000+
    2 - 9 employees
    New York, NY
    Joon Joon Answers is a call center founded in 2000. The team focuses on Call Center Services and Digital Strategy and is based in New York, New York and Aventura, Florida.
    Read More

    Industries

  • 11
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    250 - 999 employees
    New York, NY
    Established in 2011, Lexvia Inc. Is a midsize Back Office Outsourcing company. Their services include Back Office Outsourcing and Customer Service Outsourcing.
    Read More

    Industries

  • 12
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    50 - 249 employees
    Brooklyn, NY
    WCH Service Bureau Inc. Is a midsize Brooklyn, New York-based Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services.
    Read More

    Industries

  • 13
    (0 Reviews)

    Not yet reviewed.

    $1,000+
    250 - 999 employees
    Dhaka, Bangladesh
    Zesh Solutions is a midsize telephone answering service based in Queens Village, New York and Dhaka, Bangladesh. The team offers Call Center Services and Customer Service Outsourcing.
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    Industries

  • 14
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    50 - 249 employees
    New York, NY
    Ktech is a call center. They specialize in Call Center Services and Sales Outsourcing and were founded in 2023.
    Read More
  • 15
    (0 Reviews)

    Not yet reviewed.

    $1,000+
    10 - 49 employees
    New York, NY
    Gurland Corporation is a phone answering service founded in 2017. Based in New York, New York and Bangkok, Thailand, the team specializes in Call Center Services and Business Consulting.
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    Industries

  • 16
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    2 - 9 employees
    New York, NY
    MiaAnswers Virtual Receptionists is a call center company. The New York, New York-based agency was established in 2009. Their services include Call Center Services and Customer Service Outsourcing.
    Read More

    Industries

  • 17
    (0 Reviews)

    Not yet reviewed.

    $1,000+
    50 - 249 employees
    New York, NY
    DGC BPO Service is an Email Marketing company. Launched in 2020, the company is located in New York, New York. Their services include Email Marketing and Call Center Services.
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    Industries

  • 18
    (0 Reviews)

    Not yet reviewed.

    $1,000+
    50 - 249 employees
    New York, NY
    Launched in 2011, NetSet RCM Services is a Back Office Outsourcing company. The midsize team offers Back Office Outsourcing and Customer Service Outsourcing.
    Read More

    Industries

  • 19
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    50 - 249 employees
    Brooklyn, NY
    Campaign Headquarters is a Brooklyn, New York-based phone answering service. They offer Call Center Services and Customer Service Outsourcing.
    Read More
  • 20
    (0 Reviews)

    Not yet reviewed.

    $25,000+
    10 - 49 employees
    New York, NY
    Established in 2020, Site Ascend is a Market Research company. The team provides Market Research and Marketing Strategy.
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    Clients

    Cisco

    Industries

  • 21
    (0 Reviews)

    Not yet reviewed.

    $5,000+
    10 - 49 employees
    New York, NY
    Small call center company OnCalla, is located in New York, New York. The team specializes in Call Center Services and Back Office Outsourcing.
    Read More

    Industries

  • 22
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    50 - 249 employees
    Brooklyn, NY
    DynaPro Global is an answering service. The team provides Call Center Services and Back Office Outsourcing and is in Brooklyn, New York.
    Read More
  • 23
    (0 Reviews)

    Not yet reviewed.

    $1,000+
    1,000 - 9,999 employees
    New York, NY
    Canon Business Process Services is a large New York, New York-based IT managed services company. Their services include IT managed services and Call Center Services.
    Read More

    Industries

  • 24
    (0 Reviews)

    Not yet reviewed.

    $1,000+
    50 - 249 employees
    New York, NY
    NEO MD INC is a New York, New York-based Back Office Outsourcing company. They specialize in Back Office Outsourcing and Customer Service Outsourcing and were established in 2021.
    Read More

    Industries

  • 25
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    50 - 249 employees
    Hewlett, NY
    CheaperTeam, a Back Office Outsourcing company, was established in 2020. Based in Hewlett, New York, the team focuses on Back Office Outsourcing and Recruiting.
    Read More
  • 26
    (0 Reviews)

    Not yet reviewed.

    $1,000+
    10,000+ employees
    New York, NY
    Conduent is a large Finance & Accounting Outsourcing (FAO) company in New York, New York and Florham Park, New Jersey. Their services include Finance & Accounting Outsourcing (FAO) and HR Consulting.
    Read More

    Industries

  • 27
    (0 Reviews)

    Not yet reviewed.

    $1,000+
    50 - 249 employees
    Brooklyn, NY
    MediBIll Health Partners is a Back Office Outsourcing company. Their midsize team is located in Brooklyn, New York. Their services include Back Office Outsourcing and Call Center Services.
    Read More
  • 28
    (0 Reviews)

    Not yet reviewed.

    $1,000+
    2 - 9 employees
    New York, NY
    Messages Plus is a small New York, New York-based telephone answering service. The team offers Call Center Services and Customer Service Outsourcing.
    Read More
  • 29
    (0 Reviews)

    Not yet reviewed.

    $1,000+
    50 - 249 employees
    New York, NY
    Advantage Reserve is a call center. The agency is based in New York, New York and. Their team specializes in Call Center Services.
    Read More
  • 30
    (17 Reviews) 4.5

    Timeliness

    4.4

    Service Excellence

    4.6

    Value

    4.4

    Would Recommend

    4.5
    $5,000+
    1,000 - 9,999 employees
    Mahwah, NJ

    DialAmerica is a business process outsourcing firm headquartered in Mahwah, N.J. with offices in New York City, Athens, Ga., Charleston, and Cleveland. Founded in 1957, they have over 5000 employees. Their services include voice call process outsourcing, but they offer non-voice services as well. 

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    Clients

    TIME Magazine

    Industries

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