list of call centers in new york

List of top answering services companies in New York City

Does your company need an answering services company in New York?

Review our list to find the top answering service provider in NYC

Answering services manage both inbound and outbound business communications for your company, allowing you to devote your time to other company tasks. However, finding a high-quality answering service that understands your company’s specific needs can be challenging.

We've compiled this collection of the best answering services in New York. Read through the descriptions, reviews, and awards of the answering services listed below to find your next partner.  

  • 1

    VirtusaPolaris

    VirtusaPolaris is an international business consulting firm that offers a multitude of IT services ranging from web development and design to software development to IT consulting to business process outsourcing. With offices in Chennai, India, Westborough, MA, and New York, NY, VirtusaPolaris has been around since 1993 and is composed of an ever-growing team of nearly 3,000 employees.

    Notable Project

    A patron account services company hired VirtusaPolaris to build an answering service. VirtusaPolaris developed a fully automated answering machine that the client still uses to this day. The client was impressed with VirtusaPolaris's reliability and the success of the answering machine system.

    "This is a dependable telephone system, and it's reliability is excellent. We haven’t encountered any downtime." – IT Manager, Patron Account Services Company

    Former Clients
    Pegasystems
    JPMorgan
    AIG
    $ $ $ $ $
    equalizer $1,000+
    group1,001 - 10,000 Employees
    place Westborough , MA
    Awards

    American Business Awards: Most Innovative Technology Company of the Year (2017), Pega Partner Award (2017), Gold Stevie Winner (2017)

  • 2

    Noon Dalton

    Noon Dalton is a virtual assistant provider headquartered in Miami with other offices in New York City, Udaipur, India, and the Philippines. The company was founded in 2009 and currently employs a team of 98. Noon Dalton provides voice and non-voice BPO and back-office services, as well as HR consulting & outsourcing.

    Notable Project

    An IT company needed to outsource some of their administrative work to save time and money. Noon Dalton provides data entry, accounting, and communications related services that help the company operate more efficiently. 

    "Noon Dalton provides an excellent quality of service...There is nothing they need to improve." –IT Director, IT Company 

    Former Clients
    Clinical Dynamics
    Wahlrich Group
    Continental Search
    $ $ $ $ $
    equalizer $1,000+
    group251 - 1,000 Employees
    place Miami Beach , FL
    Awards

    International Operations Award

  • 3

    Go Answer

    Go Answer is a 24/7 bilingual call center based in Garden City, N.Y. Founded in 2012, the team of 14 specializes in voice services, web chat, emails, and ticketing for companies of all sizes ranging from small businesses to Fortune 500.

     

    Notable Project

    Go Answer worked on voice services for a healthcare company. They created an answering service and also scheduled follow up calls. The client appreciated the customer service skills they provided throughout the project.

    “Go Answer can earn those customers back. They have great customer service skills. You know your business is really going to flourish and go places that others wouldn't go.” – Manager, Health Care Company

    Former Clients
    Century21
    New York Daily News
    LensDirect.com
    $ $ $ $ $
    equalizer

    Undisclosed

    group11 - 50 Employees
    place Garden City , NY
  • 4

    Integreon

    Integreon is a legal services company founded in 1998. Their headquarters is in New York, with multiple offices worldwide in Mumbai, India, Beijing, China, Johannesburg, South Africa, Makati, Philippines and London. Their team of over 1,000 employees offers non-voice BPO/back office services, voice services, and transcription. They primarily work with clients in the financial, business, and legal industries.

    Notable Project

    Integreon helped a global financial services firm to comply with new regulatory requirements. They led the adoption and implementation of new data visualization tools. This reduced the time and resources spent on the client.

    Former Clients
    Microsoft
    Cognizant Technology Solutions
    $ $ $ $ $
    equalizer $1,000+
    group1,001 - 10,000 Employees
    place New York , NY
  • 5

    Pride BPO

    Pride BPO is a business process optimization firm of around 50 employees. Their headquarters is in New York, with multiple Indian offices in Chennai, Mumbai, and Vadodara. Founded in 2006, they offer voice services to clients in the financial, healthcare, and business industries.

    Notable Project

    An insurance carrier hired Pride BPO to increase employee productivity and decrease turnaround time. Pride BPO designed and implemented an outsourced solution to support bookkeeping, cash application, and payroll preparation. The Pride BPO solution achieved a 50% cost savings and reduced turnaround time for the client.

    $ $ $ $ $
    equalizer $1,000+
    group51 - 250 Employees
    place New York , NY
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