Looking for a top answering service in New York City?

Answering services manage both inbound and outbound business communications for your company, allowing you to devote your time to other company tasks. However, finding a high-quality answering service that understands your company’s specific needs can be challenging.

To assist you in your search for a partner, we’ve compiled this list of the top phone answering services in New York City. Browse descriptions, feedback, and awards to find which can best suit your company’s needs. If you need more support, tell us about your project, and we'll match you with recommended companies.

List of the Best New York City Answering Services

  • 1
    Undisclosed
    250 - 999 Employees
    Basking Ridge NJ

    Call center service LawyerLine was established in 2009. They are in Easton, Pennsylvania and Basking Ridge, New Jersey and have a midsize team. LawyerLine provides voice services.

    Industries
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  • 2
    Undisclosed
    50 - 249 Employees
    Hamilton Township NJ

    Based out of Margate, Florida, Answering Service Care offers voice services to small businesses. This includes answering a variety of phone call inquiries from stakeholders. The telecommunications vendor has fewer than 50 employees serving industries spanning from real estate to legal and medical. The company was founded in 1974.

    Industries
    Notable Project

    Answering Service Care offers ongoing call center services for an IT technology and consulting company. This involves responding to both general inquiries and third-party clients. The team continues to excel at building a positive rapport with the client and external stakeholders.

    "They have maintained a very effective workflow." – CEO, IT Tech & Consulting Company

  • 3
    Undisclosed
    50 - 249 Employees
    Butler NJ

    Anserve Inc. is a phone answering services provider based in Butler, N.J. The company, founded in 1969, has more than 50 employees and provides voice services to mid-market and small companies and institutions in the medical, consumer products & services, dental, government, legal, and utilities industries.

    Clients
    Aspen Medical Associates
    Industries
    Notable Project

    A multi-physician medical practice hired Anserve Inc. to handle incoming calls. Anserve Inc. provided answering services particularly during times when the practice is not open like nights, weekends, and holidays. They receive the calls and then route them to the appropriate doctor in the practice. They also provided other call-related services that cover situations like medical emergencies. Anserve Inc. effectively used the latest appropriate technologies with their services which met the practice's expectations.

    "The team’s services are excellent and we’ve had no problem or issues with Anserve — that’s also the reason why we’ve stayed with them." - Administrator, Multi-Physician Medical Practice

  • 4
    $1,000+
    10,000+ Employees
    New York NY

    EXL is an operations management and analytics company based in New York, with offices in New Delhi, Noida, and Bengaluru, India, and the Philippines. Founded in 1999, EXL's team of 15,148 employees provides non-voice BPO/back office services and voice services.

    Industries
    Notable Project

    EXL was hired by an education organization to supply capabilities in the form of administrative, billing, and payment processing. The client particularly appreciated EXL's international billing and accounting services.

    "We have had a few international clients that return over and over again based on our ability to meet their needs and EXL's ability to manage billing issues." — HR Manager, Education Organization

  • 5
    Undisclosed
    50 - 249 Employees
    Nesconset NY

    Answering Legal is a voice services firm based in Nesconset, N.Y. Founded in 2013, their team serves clients in the legal sector. Services include virtual reception, inbound appointment scheduling, and customer support.

    Industries
    Notable Project

    Answering Legal provides answering services for a sole practitioner law office. The team brings in one lead per month. They excel at organization.

    “I can manage my quality control more easily.” – Owner, Law Firm  

  • 6
    $1,000+
    10 - 49 Employees
    New York NY

    Aidey is a business process outsourcing company based in Tel Aviv, Israel and founded in 2017. Managed by more than 10 people, they offer IT managed services, IT consulting and SI, and voice services for small and medium-sized businesses alike.

    Clients
    MyCheck
    Loginn
    Cyber-Duck
    Industries
    Notable Project

    Aidey provided call center services for a fintech company. Aidey handled the customer support needs of the company so that they could serve a larger number of clients. The company’s service capacity has increased as a result.

    “The setup of the team took less than a month so I think that’s quite good.” - COO, Fintech Company

  • 7
    Undisclosed
    250 - 999 Employees
    Woodbridge Township NJ

    AICOM Solutions is a global outsourcing company founded in 1999. Located in Metuchen, N.J., they have a team of approximately 80 employees. Their services include HR consulting and outsourcing, non-voice BPO/Back office services, and voice services.  

    Clients
    Bank of America
    IBM
    Microsoft ;
  • 8
    $1,000+
    1,000 - 9,999 Employees
    New York NY

    Integreon is a legal services company founded in 1998. Their headquarters is in New York, with multiple offices worldwide in Mumbai, India, Beijing, China, Johannesburg, South Africa, Makati, Philippines and London. Their team of over 1,000 employees offers non-voice BPO/back office services, voice services, and transcription. They primarily work with clients in the financial, business, and legal industries.

    Clients
    Microsoft
    Cognizant Technology Solutions
    Industries
    Notable Project

    Integreon helped a global financial services firm to comply with new regulatory requirements. They led the adoption and implementation of new data visualization tools. This reduced the time and resources spent on the client.

  • 9
    $1,000+
    2 - 9 Employees
    Hamilton Township NJ
    Tekplant Infotech, a small non-voice bpo/back office services company, is headquartered in Hamilton Township, New Jersey and Chennai, India. The team focuses on non-voice bpo/back office services, voice services, and transcription.
    Industries
  • 12
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    $1,000+
    250 - 999 Employees
    Bethpage NY
    Global Dispatch Management is a midsize telephone answering service headquartered in Bethpage, New York and St. John's, Canada. They offer voice services and non-voice bpo/back office services and were founded in 2007.
    Industries
  • 13
    $1,000+
    50 - 249 Employees
    New York NY

    Pride BPO is a business process optimization firm of around 50 employees. Their headquarters is in New York, with multiple Indian offices in Chennai, Mumbai, and Vadodara. Founded in 2006, they offer voice services to clients in the financial, healthcare, and business industries.

    Industries
    Notable Project

    An insurance carrier hired Pride BPO to increase employee productivity and decrease turnaround time. Pride BPO designed and implemented an outsourced solution to support bookkeeping, cash application, and payroll preparation. The Pride BPO solution achieved a 50% cost savings and reduced turnaround time for the client.

  • 16
    $5,000+
    1,000 - 9,999 Employees
    New York NY
    FirmsDesk is a New York, New York-based call center service and non-voice bpo/back office services company. The large company was founded in 2016. Their team offers voice services and non-voice bpo/back office services.
    Industries
  • 18
    Undisclosed
    50 - 249 Employees
    Randolph NJ
    Established in 1992, Enablx is a midsize call center company. Their services include voice services. The agency is headquartered in Randolph, New Jersey.
  • 19
    $1,000+
    10,000+ Employees
    New York NY
    Conduent is a large New York, New York-based HR company. The team focuses on HR services, non-voice bpo/back office services, voice services, and finance & accounting outsourcing (FAO).
    Industries
  • 23
    $1,000+
    2 - 9 Employees
    New York NY
    Joon Joon Answers, a small call center service, is located in New York, New York and Aventura, Florida. Launched in 2000, the team offers voice services, digital strategy, and business consulting.
    Industries
  • 24
    $1,000+
    1,000 - 9,999 Employees
    Valley Stream NY
    Non-voice bpo/back office services company Ark TeleServices was founded in 1992. The agency provides non-voice bpo/back office services, voice services, and market research and has a large team. The agency is headquartered in Valley Stream, New York.
  • 25
    Undisclosed
    50 - 249 Employees
    Brooklyn NY
    Campaign Headquarters is a call center company. They are in Brooklyn, New York and have a midsize team that focuses on voice services and non-voice bpo/back office services. The agency was established in 1999.
  • 27
    $1,000+
    10 - 49 Employees
    South Brunswick Township NJ
    Endicott Communications is a phone answering service. They are headquartered in Kendall Park, ; Miami, Florida and Baltimore, Maryland and have a small team that specializes in voice services and non-voice bpo/back office services. The agency was established in 2007.
  • 28
    Undisclosed
    250 - 999 Employees
    New York NY
    Lexvia Inc. Is a non-voice bpo/back office services and call center service. They focus on non-voice bpo/back office services and voice services and were established in 2011. Their midsize team is New York, New York-based.
    Industries
  • 29
    Undisclosed
    50 - 249 Employees
    Newark NJ
    Sabre88, LLC is a non-voice bpo/back office services and telephone answering service established in 2008. Their midsize team is based in Newark, New Jersey. The firm focuses on non-voice bpo/back office services and voice services.
  • 30
    $1,000+
    2 - 9 Employees
    New York NY
    Messages Plus is an answering service company. They are in New York, New York and have a small team. Their team focuses on voice services and non-voice bpo/back office services.
Tell us about your project
NEED HELP SELECTING A COMPANY?

Based on your budget, timeline, and specifications we can help you build a shortlist of companies that perfectly matches your project needs. Schedule a free consultation with a Manifest Analyst.

TELL US ABOUT YOUR PROJECT