Top 60 Phone Answering Services in Los Angeles

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Top 60 Phone Answering Services in Los Angeles

December 2023

Looking for a top answering service in Los Angeles?

Answering services manage both inbound and outbound business communications for your company, allowing you to devote your time to other company tasks. However, finding a high-quality answering service that understands your company’s specific needs can be challenging. 

List of the Best Los Angeles Answering Services

  • 1
    • Scheduling

      4.7
    • Quality

      4.8
    • Cost

      4.8
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 1,000 - 9,999 employees
    • Long Beach, CA

    Located in Washington, District of Columbia and Pasig, Philippines, Boldr is a call center. Launched in 2016, the small team focuses on voice services and non-voice bpo/back office services.

    Industries

    Notable Project

    Boldr. is providing professional employer organization (PEO) services for a baby registry platform. They're in charge of onboarding team members and providing customer support, among other tasks.

    "They meet the specific needs of our company in a way that no other competitor can."

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  • 2
    • Scheduling

      4.7
    • Quality

      4.6
    • Cost

      4.3
    • NPS

      4.5
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 10 - 49 employees
    • Los Angeles, CA

    Founded in 2016, Cleverly is a marketing agency that offers lead generation and LinkedIn Ads to their clients. Their 50 employees are based out of Los Angeles.

    Clients

    • LeaseLock
    • Bambee
    • MeMD
    • Kustomer

    Industries

    Notable Project

    Cleverly has helped an event venue create a LinkedIn campaign to increase brand awareness. The campaign includes sending connection requests and automated messages to corporate event planners.

    "I was impressed with our response rate throughout the campaign."

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  • 3
    • Undisclosed
    • 10 - 49 employees
    • Los Angeles, CA

    Sound Telecom is an answering services provider based in Spokane, Wash., with a team of 25. Founded in 1986, the team provides voice and transcription services for clients in a variety of industry.

    Clients

    • Boeing
    • Microsoft
    • Starbucks

    Industries

    Notable Project

    Sound Telecom provided answering services with voicemail and call forwarding features for a healthcare company. The team recorded names and numbers to ease their return call process. All of these services were delivered on time.

    “They are prompt and answer in a personal and professional manner. They offer many benefits with their service. They are affordable and trustworthy.” — Manager, Healthcare Company

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  • 4
    • $50,000+
    • 10,000+ employees
    • Santa Monica, CA
    TaskUs is a Santa Monica, California-based call center. The large team focuses on voice services and non-voice bpo/back office services and was launched in 2008.

    Industries

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  • 5
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 250 - 999 employees
    • Walnut, CA

    Headquartered in Walnut, California, Helplama is a customer service outsourcing company. The company provides customer service outsourcing, direct marketing, call center services, and back office outsourcing and is midsize.The company was founded in 2016.

    Industries

    Notable Project

    A digital consumer products company for customer service BPO. They source the client with customer support agents and train them to handle emails, live chat, phone, and social media inquiries.

    ''They appear to know our operations better than us.''

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  • 6
    • $25,000+
    • 10,000+ employees
    • Los Angeles, CA

    Located in Los Angeles, California; Makati, Philippines; Ciudad de Guatemala, Guatemala and Kingston, Jamaica, VXI Global Solutions Inc. Is a phone answering service. The company specializes in voice services, non-voice bpo/back office services, custom software development, Artificial Intelligence, and more and is large.The company was established in 1998.

    Industries

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  • 7
    • Scheduling

      4.8
    • Quality

      4.7
    • Cost

      4.5
    • NPS

      4.7
    Read Full Reviews on Clutch Visit Site
    • Undisclosed
    • 50 - 249 employees
    • Marina del Rey, CA

    Xync Inc. Is a sales outsourcing company. The Marina del Rey, California-based company was founded in 2017. The midsize team offers sales outsourcing, call center services, back office outsourcing, and customer service outsourcing.

    Industries

    Notable Project

    Xync Inc. provides SMM services to help an IT consulting firm shape their social media posts. The vendor also offers lead generation support, contacting the provided target firms via LinkedIn, email, and phone.

    "The team has done an excellent job in helping us refine our messaging."

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  • 8
    • Undisclosed
    • 10 - 49 employees
    • Los Angeles, CA

    Answering 365 is a call center of 5 employees. Founded in 1989, their headquarters is in Los Angeles. They offer voice services to clients in the healthcare, IT, business, and financial industries.

    Clients

    • Cedars Sinai Hospital
    • LAUSD
    • High Country Behavioral Health Centers
    • Central Nassau Guidance & Counselling

    Industries

    Notable Project

    Answering 365 provided 24/7 coverage of scheduling for a healthcare provider. In addition, they handled reporting, dispatching, rerouting, and other field logistics. The client was able to reduce operational costs by 60% and increase the efficiency of their patient service.

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  • 9
    • $1,000+
    • 50 - 249 employees
    • Diamond Bar, CA

    BillingParadise is a medical billing company based in Diamond Bar, Calif., with offices in Grand Rapids, Minn., North Brunswick, NJ, Mount Dora, Fla., Taylor, Texas, and New York City. Founded in 2004, BillingParadise's team of 31 provides non-voice BPO/back office services and voice services.

    Clients

    • NextGen Healthcare
    • eClinical Works
    • Allscripts

    Industries

    Notable Project

    BillingParadise was hired by a health care company to take charge of its medical billing needs so as to allow the client to avoid having to train and learn all of the various codes for it. BillingParadise saves the client 80 hours and 10% in expenses per month.

    "They have a lot more training and they are more efficient. They are the best we have ever worked with." — Director, Health Company

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  • 10
    • $1,000+
    • 1,000 - 9,999 employees
    • Los Angeles, CA

    Collective Solutions is a BPO solution company founded in 2010. They are headquartered in Los Angeles and have an office in Quezon City, Philippines. They have a team of over 100 employees and their main services include non-voice BPO/back office services and voice services. They primarily serve clients in the business services, consumer products and services, and hospitality and leisure industries.  

    Industries

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  • 11
    • $5,000+
    • 250 - 999 employees
    • Los Angeles, CA

    Agently.ai, a midsize phone answering service, is based in Los Angeles, California. Their services include voice services and non-voice bpo/back office services.

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  • 12
    • Undisclosed
    • 10 - 49 employees
    • Los Angeles, CA
    Launched in 2006, Convoso is a telephone answering service. The agency provides voice services, content marketing, email marketing, marketing strategy, and more and has a small team.
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  • 13
    • $1,000+
    • 50 - 249 employees
    • Los Angeles, CA

    Zventus, a non-voice bpo/back office services and call center, was established in 2016. They are based in Los Angeles, California and have a midsize team. Zventus focuses on non-voice bpo/back office services and voice services.

    Industries

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  • 14
    • Undisclosed
    • 10 - 49 employees
    • Los Angeles, CA
    Tel-Us Call Center is an answering service company. The small Beverly Hills, California-based agency was launched in 1979. Their services include voice services and non-voice bpo/back office services.

    Industries

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  • 15
    • Undisclosed
    • 2 - 9 employees
    • Fullerton, CA
    Headquartered in Fullerton, California, Fratzke Media is a small call center company. Their services include voice services, content marketing, email marketing, marketing strategy, and more.
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  • 16
    • Undisclosed
    • 250 - 999 employees
    • Cerritos, CA
    Bristol Healthcare Services is a Cerritos, California-based other IT consulting and SI company. The midsize team specializes in other IT consulting and SI, voice services, non-voice bpo/back office services, finance & accounting outsourcing (FAO), and more and was established in 2007.

    Industries

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  • 17
    • Undisclosed
    • 50 - 249 employees
    • Santa Monica, CA
    Calltastic is a call center service established in 2019. They are based in Santa Monica, California and have a midsize team. The company specializes in call center services, business consulting, customer service outsourcing, sales outsourcing, and more.

    Industries

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  • 18
    • $1,000+
    • 50 - 249 employees
    • Cerritos, CA

    Hire Live Support is a Cerritos, California-based call center service. The small team offers voice services, non-voice bpo/back office services, graphic design, and video production and was established in 2009.

    Industries

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  • 19
    • Undisclosed
    • 250 - 999 employees
    • Marina del Rey, CA
    Call center service CallCreatorPlus is located in Marina del Rey, California. Established in 2013, the midsize team focuses on voice services.
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  • 20
    • Undisclosed
    • 250 - 999 employees
    • Los Angeles, CA
    Phone answering service KoalifiedLeads was launched in 2000. They are headquartered in Los Angeles, California and have a midsize team. KoalifiedLeads provides voice services, social media marketing, non-voice bpo/back office services, and search engine optimization.
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  • 21
    • $5,000+
    • 50 - 249 employees
    • Los Angeles, CA

    HighPower is a phone answering service. Established in 2015, the company is headquartered in Los Angeles, California. The midsize team provides voice services and non-voice bpo/back office services.

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  • 22
    • $1,000+
    • 50 - 249 employees
    • Los Angeles, CA

    Telephone answering service CallCentersNow was founded in 2015. The midsize team provides voice services. The firm is in Los Angeles, California.

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  • 23
    • Undisclosed
    • 10 - 49 employees
    • Los Angeles, CA
    Call Centerl Lead is an answering service. Their small team is based in Los Angeles, California. Their services include voice services.
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  • 24
    • $1,000+
    • 50 - 249 employees
    • Los Angeles, CA

    Nowcom is a telephone answering service. Launched in 1996, the team focuses on voice services, non-voice bpo/back office services, custom software development, and web design. Their midsize firm is Los Angeles, California-based.

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  • 25
    • Undisclosed
    • 2 - 9 employees
    • Redondo Beach, CA
    Non-voice bpo/back office services company Calibrated Solutions, LLC. Is based in Redondo Beach, California. The small team specializes in non-voice bpo/back office services, voice services, IT managed services, and web development. The agency was founded in 2007.
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  • 26
    • Undisclosed
    • 10 - 49 employees
    • Los Angeles, CA
    Based in Los Angeles, California, Web Leads Inc is a telephone answering service. The small firm was launched in 2010. Their team focuses on voice services, advertising, mobile app development, and search engine optimization.
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  • 27
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 2 - 9 employees
    • Manhattan Beach, CA

    89Bots.com is a Messenger marketing automation studio founded in Los Angeles with no more than 10 professionals. They offer conversion optimization, web development, and AI solutions to small and medium-sized companies alike.

    Clients

    • edTechBase
    • Tuborg
    • SD-Bank
    • OpenUniversity

    Industries

    Notable Project

    89Bots.com developed a customer support chatbot for a software consulting company. The project includes the automation of customer support and preparing the model of the future system.

    "We had different previous experiences but this time we were fully satisfied."

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  • 28
    • Undisclosed
    • 10 - 49 employees
    • Los Angeles, CA

    Launched in 2016, Upcision is a sales outsourcing company. They are headquartered in Los Angeles, California and have a small team. The agency offers sales outsourcing, CRM consulting and SI, call center services, back office outsourcing, and more.

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  • 29
    • $5,000+
    • 2 - 9 employees
    • Long Beach, CA

    Founded in 2012, UP Creative is a full-service technology service outsourcing agency. They are based in Long Beach, Calif., but also have offices in Tunisia, Singapore, Phillippines, India, and American Fork, Utah. UP Creative has more than 200 employees in total. Most of its clients are in the real estate, retail, arts and entertainment, and consumer products and services sectors. Services include voice/call center services, back office services, custom software development, mobile app development, and SEO.  

    Clients

    • Century 21
    • Viacom
    • Walmart
    • L.A Dodgers

    Industries

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  • 30
    • $1,000+
    • 2 - 9 employees
    • Los Angeles, CA

    Non-voice bpo/back office services company MedPOINT Management is located in Los Angeles, California. The small team offers non-voice bpo/back office services and voice services and was launched in 1987.

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