The Best Usability Testing Services in The Emerald City

Looking for a top usability testing agency in Seattle?

Usability testing helps companies vet if a product is worth investing time and resources in building. It also helps improve existing products by accounting for user feedback and pain points in design and functionality updates.

For example, let's say you're looking at Analytics and notice visitors to your website often visit one page only. You may hypothesize that your navigation is not user friendly. You could design and develop an updated navigation, or you could hold user tests to vet your hypothesis and get suggestions for navigation features your users need.

User testing may seem time consuming up-front, but it ultimately saves time and money later. For expert assistance, consider hiring a usability testing company. Usability testing services define test scenarios, identify test subjects, conduct the tests, and compile feedback for you.

To assist you in your search for a partner, we’ve compiled this list of the top usability testing companies in Seattle. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.

List of the Best Seattle Usability Testing Services

  • 1
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  • 2

    Flower Press Creative Studio, LLC

    A full-service digital design and development agency, Flower Press Creative Studio takes on mobile app, web, and custom software development projects. Founded in 2001, the small team of 6 is headquartered in Seattle and also has experience in UI/UX design.

    Notable Project

    A founder of a social meetup company needed help launching the business. Flower Press Creative Studio agreed to help, developing an iOS app and assisting with branding.

    “She was really good at taking my ideas and turning them into something usable. She’s easy to work with, as well as versatile. She has a way of remedying doubts clients might have about their ideas.” – Founder, Social Meetup App

    Former clients
    Nike
    Disney
    SurveyMonkey
    Lipton
    Southern Living
    $ $ $ $ $
    equalizer $5,000+
    group10 - 49 Employees
    place Medina, WA
    4.9
    4.9
    17 Clutch reviews
  • 3

    Black Antelope

    Black Antelope is a digital creative industry headquartered in Seattle. It was founded in 2009 and has expanded to additional locations in Sacremento, Calif. and London. Black Antelope has about 3 employees that serve a range of enterprise and small- to mid-sized businesses. Services include custom software development, web development, and web design. 

    Notable Project

    Black Antelope redeveloped a website on a unified Drupal CMS to improve performance. The system includes translation modules for different coding languages. Initially, they provided design services before a third-party vendor assumed that responsibility. Subsequently, they focused on SEO and increased web traffic significantly. The site's faster speed and new professional look significantly improve site rankings. 

    "Despite significant peaks of traffic at times, the site never went down. Black Antelope helped us with initial SEO implementations, giving us core advice for this area. We definitely saw an uptick in Google search results."  – Director of Web Development, Tech Company

     

    Former clients
    UC Berkeley
    Monterey Bay Aquarium
    Fujitsu Laboratories of America
    Cloudwords
    SPCA International
    $ $ $ $ $
    equalizer $10,000+
    group2 - 9 Employees
    place Seattle, WA
    4.9
    4.9
    15 Clutch reviews
  • 4

    Rainfall

    Rainfall is a creative studio and design agency headquartered in Seattle, with an additional office in New York City. Founded in 2016, the company has a team of 4 people who specialize in UX/UI design, branding, and web design. Their clients are mostly small businesses, and they work with some mid-market businesses. The businesses they work with are in industries including the arts, entertainment & music, consumer products & services, and hospitality & leisure industries.

    Notable Project

    Rainfall design the UX and UI for an aftermarket automotive website. Rainfall developed the frontend design of the client's cloud-based web app. They also designed the client’s logo, emails, and marketing materials. After working with Rainfall, the client saw an increase in customer engagement, and they could work more efficiently. 

    “We saw about a 25–30% increase in customer engagement with our platform and its features once we introduced the new designs. With their help, we were also able to double our development velocity so that we could launch new features more quickly.” — Former Executive, Aftermarket Automotive Website
     

    Former clients
    The Metropolitan Museum of Art
    Chase
    Brinks Home Security
    $ $ $ $ $
    equalizer $50,000+
    group2 - 9 Employees
    place Seattle, WA
    5.0
    5.0
    3 Clutch reviews
  • 5

    Designify

    Designify is a web agency based in Redmond, Wash., and founded in 2017. With no more than 50 members, they specialize in web development, web design, and SEO solutions for small and mid-market businesses in the fields of business services, consumer products, and e-commerce.

    Notable Project

    Designify developed a WordPress website for a fitness company. The company needed a website to help better convert sales for their business. Designify developed a professional-looking platform that the company was satisfied with.

    “They understood all of the issues with the site without me having to tell them.” - CEO, Fitness Company

     

    Former clients
    Startline
    Chipmonk Consulting
    Center Source Inc
    $ $ $ $ $
    equalizer $1,000+
    group10 - 49 Employees
    place Redmond, WA
    4.9
    4.9
    7 Clutch reviews
  • 6

    Kind+Human

    Founded in 2018, Kind+Human is a small development firm. Their team is based in Los Angeles, with an additional office in San Francisco and Seattle. They focus on custom software, web, and mobile app development.

    Notable Project

    Kind+Human provided UI/UX designs for an automotive digital company. The team created custom and modernized layouts and flows.

    "Their creativity stands out." – CTO, Automotive Digital Company

    Former clients
    Dataship
    Munch Citi
    Woolly Labs
    $ $ $ $ $
    equalizer $10,000+
    group10 - 49 Employees
    place Seattle, WA
    5.0
    5.0
    3 Clutch reviews
  • 7

    Zazz

    Zazz is a Seattle-based mobile app development company founded in 2011. They have an additional office in San Francisco. Their team of approximately 50 employees serves clients of all sizes and industries. In addition to app development, they also specialize in enterprise app modernization and UX/UI design.

    Notable Project

    Zazz created iOS and Android apps that connect to a Bluetooth-enabled barbecue. Users can switch the product on and off, as well as control its temperature, from their phone. The team delivered a bug-free product and great designs.

    "Besides development, they also did the UX/UI of the app and designed our logo, as well." — Chief Product Officer, Startup

    Former clients
    Inclose
    Ideal Smart
    Sparehandz
    $ $ $ $ $
    equalizer $25,000+
    group10 - 49 Employees
    place Seattle, WA
    5.0
    5.0
    2 Clutch reviews
Tell us about your project
NEED HELP SELECTING A COMPANY?

Based on your budget, timeline, and specifications we can help you build a shortlist of companies that perfectly matches your project needs. Schedule a free consultation with a Manifest Analyst.

TELL US ABOUT YOUR PROJECT