Top 20 Inbound Call Centers in Hyderabad

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Top 20 Inbound Call Centers in Hyderabad

December 2022

Looking for a top inbound call center in Hyderabad?

Inbound call centers can make all the difference to your business.

To assist you in your search for a partner, we’ve compiled this list of the top inbound call centers in Hyderabad. 

List of the Best Hyderabad Inbound Call Center Companies

  • 1
    • Scheduling

      4.8
    • Quality

      4.8
    • Cost

      4.5
    • NPS

      4.8
    Read Full Reviews on Clutch Visit Site
    • $100,000+
    • 10,000+ employees
    • Rai Durg, India

    TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.  TDCX helps clients achieve their customer experience aspirations by harnessing technology, human intelligence, and its global footprint. The company’s expertise and strong footprint in Asia has made it a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

    TDCX employs 17,000+ employees across 26 campuses globally, specifically Singapore, where it is headquartered, Malaysia, Thailand, Philippines, Mainland China, Hong Kong, South Korea, Japan, India, Romania, Spain, and Colombia.

    Industries

    Notable Project

    TDCX provides ongoing B2C support for an e-commerce, global platform. They supply a team of 10 people to help maintain customer satisfaction and convert inbound calls and leads. 

    “TDCX delivers what they promise and exceeds results, even with difficult constraints.”

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  • 2
    • Scheduling

      4.2
    • Quality

      4.2
    • Cost

      3.8
    • NPS

      4.3
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 50 - 249 employees
    • Secunderabad, India

    Founded in 2001, Srisys Inc is an IT consulting and software development firm. Srisys Inc’s 65 employees can be found in its West Chester, Ohio headquarters or its additional offices in Cincinnati, Ohio and India. Srisys Inc provides voice/call center services, BPO and back office services, and HR consulting and outsourcing to the government and consumer and financial services companies.  

    Clients

    • Cincinnati Parks
    • Defense Finance and Accounting Service
    • Elegant Nail & Beauty Supply

    Industries

    Notable Project

    Srisys Inc worked with a healthcare company to implement a back office, data entry service. The service allows the company's medical professionals to spend more time focusing on their duties, rather than worrying about patient files.

    “Their [Srisys Inc’s] customer service is a huge strength of theirs. It is number one.” — Employee, Healthcare Company

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  • 3
    • $10,000+
    • 10 - 49 employees
    • Hyderabad, India

    Covent Informatics is a software agency founded in 2015 with fewer than 50 experts. Based in Hyderabad, India, they offer web design, UX/UI design, and custom software development services for small businesses in the fields of advertising, arts, and business services.

    Clients

    • Shanmugha Fibres and Coirs Shanmugha
    • Organics Om
    • Saravana Fibres
    • Balaji Industries

    Industries

    Notable Project

    Covent Informatics developed an inventory management system for a coconut coir factory. The system was meant to help supervise inventory, sales, and warehouse operations. The system now helps reduce paperwork for the factory.

    “Cost effective : 40% less than the other competitive products.” - Managing Director, Coconut Coir Factory

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  • 4
    • $10,000+
    • 50 - 249 employees
    • Hyderabad, India

    Ozonetel Communications is a call center service. They are in Milpitas, California and have a midsize team. Their services include voice services, CRM consulting and SI, unified communications consulting & SI, and other IT consulting and SI.

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  • 5
    • $1,000+
    • 1,000 - 9,999 employees
    • Hyderabad, India
    Answering service Knoah is based in Henderson, Nevada; Tegucigalpa, Honduras and Hyderabad, India. They specialize in voice services and were established in 2001.

    Industries

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  • 6
    • Undisclosed
    • 10 - 49 employees
    • Hyderabad, India
    Biz-Hub Communications is an answering service. They offer call center services, social media marketing, email marketing, and search engine optimization and were launched in 2020. The firm is headquartered in Hyderabad, India.
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  • 7
    • $10,000+
    • 50 - 249 employees
    • Hyderabad, India

    ClientCurve, Inc is a Dallas, Texas-based answering service. The midsize team focuses on voice services, market research, and email marketing and was established in 2008.

    Industries

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  • 8

    Worked with e-Rad imaging and reporting services?

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    • $5,000+
    • 50 - 249 employees
    • Hyderabad, India
    Transcription company e-Rad imaging and reporting services was launched in 2010. Their midsize team is based in Hyderabad, India and Roanoke, Virginia. Their services include transcription, voice services, and non-voice bpo/back office services.

    Industries

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  • 9
    • Undisclosed
    • 50 - 249 employees
    • Khanammet, India
    Office24by7, a midsize marketing strategy company, is based in Khanammet, India. They focus on marketing strategy, email marketing, other digital marketing, mobile app development, and more and were established in 2009.
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  • 10
    • $1,000+
    • 50 - 249 employees
    • Hyderabad, India
    Based in Hyderabad, India and Seattle, Washington, Nivista Technologies is a midsize call center. They focus on voice services and were founded in 2003.

    Industries

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  • 11
    • Undisclosed
    • 50 - 249 employees
    • Hyderabad, India

    Cavalry Info Pvt Ltd(CIPL) is a call center service and back office outsourcing company. Launched in 2016, the midsize company is located in Hyderabad, India. Their services include call center services and back office outsourcing.

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  • 12
    • Undisclosed
    • 50 - 249 employees
    • Hyderabad, India
    Telephone answering service InfoGrowth Pvt Ltd was established in 2020. Their midsize team is located in Hyderabad, India. Their services include call center services, social media marketing, search engine optimization, cloud consulting & SI, and more.
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  • 13
    • $1,000+
    • 50 - 249 employees
    • Secunderabad, India
    H-Line Soft, a midsize non-voice bpo/back office services company, is based in Secunderabad, India; Fremont, California; Hamilton, Canada and Aberdeen , United Kingdom. The team focuses on non-voice bpo/back office services, HR services, and voice services.

    Industries

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  • 14

    Worked with Adroit Neo Tech Solutions Pvt. Ltd?

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    • Undisclosed
    • 250 - 999 employees
    • Hyderabad, India
    Adroit Neo Tech Solutions Pvt. Ltd is a digital strategy company. Their midsize team is in Hyderabad, India. Their team provides digital strategy, social media marketing, content marketing, email marketing, and more.
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  • 15
    • Undisclosed
    • 10 - 49 employees
    • Hyderabad, India
    Web design agency MK Digitalmare Pvt Ltd is in Hyderabad, India. The company focuses on web design, digital strategy, social media marketing, email marketing, and more and is small.The company was founded in 2019.
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  • 16
    • Undisclosed
    • 10 - 49 employees
    • Hyderabad, India
    Leonas IT Solutions Pvt Ltd, a sales outsourcing company, is based in Hyderabad, India. They focus on sales outsourcing, customer service outsourcing, and custom software development and were founded in 2013.
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  • 17
    • Undisclosed
    • 10 - 49 employees
    • Hyderabad, India

    Salasar CallTech is a small IT managed services company in Hyderabad, India. Launched in 2009, the team offers IT managed services, e-commerce development, call center services, back office outsourcing, and more.

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