Top 9 Call Center Services in Nashville

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Top 9 Call Center Services in Nashville

August 2022

Looking for a top voice service and call center company in Nashville?

Voice services companies provide value to your company: automating your client communication allows your company the flexibility to devote resources to core firm-building activities.

To assist you in your search for a partner, we’ve compiled this list of the top voice and call center services in Nashville. 

List of the Best Nashville Voice Services Providers

  • 1
    • Scheduling

      4.7
    • Quality

      4.4
    • Cost

      4.0
    • NPS

      4.6
    Read Full Reviews on Clutch Visit Site
    • $5,000+
    • 250 - 999 employees
    • Nashville, TN

    JumpCrew is a midsize advertising company. They focus on advertising, digital strategy, marketing strategy, content marketing, and more and were launched in 2016. The company is based in Nashville, Tennessee.

    Clients

    • Alibaba
    • AT&T
    • Bosch
    • Experian

    Industries

    Notable Project

    JumpCrew helps a global workforce platform qualify incoming leads and set appointments between the firm and the prospects. They use content that the client provides. 

    “They’re highly organized and detail-oriented in terms of identifying KPIs, objectives, and key results.”

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  • 2
    • Undisclosed
    • 50 - 249 employees
    • Nashville, TN

    Launched in 2011, Employee Pooling is a non-voice bpo/back office services and answering service company. Their midsize team is based in Nashville, Tennessee. Their team provides non-voice bpo/back office services and voice services.

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  • 4
    • Undisclosed
    • 10 - 49 employees
    • Nashville, TN
    Answering service company Answer One is based in Nashville, Tennessee and Lexington, Kentucky. Founded in 1997, the small team specializes in call center services, customer service outsourcing, and sales outsourcing.
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  • 5

    Worked with Automated Business Solutions International?

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    • Undisclosed
    • 2 - 9 employees
    • Nashville, TN
    Launched in 2019, Automated Business Solutions International is an answering service company. The small Nashville, Tennessee-based team focuses on call center services, back office outsourcing, customer service outsourcing, and IT managed services.
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  • 6
    • Undisclosed
    • 50 - 249 employees
    • Nashville, TN
    Blue Equinox is an IT managed services company. They are headquartered in Nashville, Tennessee and have a midsize team. Their services include IT managed services, IT strategy consulting, cloud consulting & SI, unified communications consulting & SI, and more.
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  • 7
    • $1,000+
    • 2 - 9 employees
    • Franklin, TN

    Headquartered in Nashville, OutboundView is a marketing agency that has a team of 3 professionals working with clients in the voice services industry. Founded in 2016, they provide B2B lead generation and appointment setting for clients.

    Clients

    • Outcome Studio
    • CUE Audio
    • GMB Corporation
    • Honest Policy

    Notable Project

    A medical e-commerce reseller hired OutboundView to perform lead generation services. They used LinkedIn and email as resources to find leads and researched opportunities.

    "The team at OutboundView is invested in my company."

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  • 8
    • Scheduling

      4.0
    • Quality

      4.0
    • Cost

      3.5
    • NPS

      3.5
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 250 - 999 employees
    • Clarksville, TN

    Premier BPO is an outsourcing firm based in Clarksville, Tennessee, that was established in 2003. Their team of 136 employees offers voice services, BPO services, and HR consulting & outsourcing.

    Clients

    • Inc. 5000

    Industries

    Notable Project

    Premier BPO provided virtual backend administrative services for an IT company. Their team developed interfaces with custodians, vendors, IT staff, and other employees. Their work optimized workflow, saving time and money.

    "They are great at working with customers."–IT Executie, IT Company

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  • 9
    • $1,000+
    • 10 - 49 employees
    • Nashville, TN

    Capital Accounts LLC is a collection service based in Nashville, Tenn., run by a team of less than 50 people. Since their founding, they have offered their services in collection of overdue balances, primarily in the fields of healthcare and business services.

    Industries

    Notable Project

    Capital Accounts LLC worked with a medium-sized company to collect their overdue balances. Capital Accounts LLC made an average of 80 calls a day and managed to save the company 40% of their earnings through their collection services.

    "I think the quality of Capital Accounts is outstanding. They also appear to be environmentally friendly." - Administration Director, Medium-sized Company

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