Top 40 Call Center Services in Brazil

Need Help Selecting a Company?
Directory image
  1. Home
  2. Call Centers
  3. Brazil

Top 40 Call Center Services in Brazil

December 2023

Looking for a top voice service and call center company in Brazil?

Voice services companies provide value to your company: automating your client communication allows your company the flexibility to devote resources to core firm-building activities.

To assist you in your search for a partner, we’ve compiled this list of the top voice and call center services in Brazil. 

List of the Best Brazil Voice Services Providers

  • 1
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 10 - 49 employees
    • Porto Alegre, Brazil

    Hounders is a small answering service. Established in 2018, the firm is headquartered in Porto Alegre, Brazil and Santiago de Querétaro, Mexico. Their team provides voice services, market research, marketing strategy, email marketing, and more.

    Industries

    Notable Project

    Hounders is the lead generation partner of a CRM SaaS company. They studied the client’s target market and sales processes, and they implemented a new customer acquisition strategy through email and phone. 

    "I am very satisfied with their services."

    Visit Site
  • Get connected with a company for free

    Tell us about your project, and we'll match you with vetted companies that meet your requirements.

    Get Started
  • 2
    • Scheduling

      5.0
    • Quality

      5.0
    • Cost

      5.0
    • NPS

      5.0
    Read Full Reviews on Clutch Visit Site
    • $1,000+
    • 10 - 49 employees
    • Rio de Janeiro, Brazil

    Launched in 2021, Techsho is a back office outsourcing company. They are based in Rio de Janeiro, Brazil and Islamabad, Pakistan and have a small team. The agency specializes in back office outsourcing, digital strategy, social media marketing, email marketing, and more.

    Notable Project

    Techsho provides lead generation services for a fitness software firm. They create automated messages and make connection requests to prospective leads via LinkedIn and email. Two teammates work on the project. 

    "I am very satisfied with the results and the dedication they all brought to my project."

    Visit Site
  • 3
    • Undisclosed
    • 10 - 49 employees
    • Belo Horizonte, Brazil
    Headquartered in Belo Horizonte, Brazil, Alfa Contact Center is a small phone answering service. The team offers voice services, non-voice bpo/back office services, market research, HR services, and more.
    Visit Site
  • 4
    • Undisclosed
    • 250 - 999 employees
    • Barra da Tijuca, Brazil

    Central 24 Hours is a midsize non-voice bpo/back office services company headquartered in Barra da Tijuca, Brazil. The team provides non-voice bpo/back office services, voice services, digital strategy, and IT strategy consulting.

    Visit Site
  • 5
    • Undisclosed
    • 10 - 49 employees
    • Rio de Janeiro, Brazil
    Answering service company Doctor Sac Contact Center was founded in 2003. The small team provides voice services. The firm is in Rio de Janeiro, Brazil.
    Visit Site
  • 6
    • Undisclosed
    • 50 - 249 employees
    • Downtown - Rio de Janeiro,, Brazil
    Call center service Cobrart was founded in 2011. In Downtown - Rio de Janeiro,, Brazil, their midsize team focuses on voice services.
    Visit Site
  • 7
    • Undisclosed
    • 50 - 249 employees
    • Sao Paulo, Brazil
    Amaro Group is a Sao Paulo, Brazil-based answering service company. The midsize firm was founded in 1999. Their services include voice services.
    Visit Site
  • 8
    • Undisclosed
    • 10 - 49 employees
    • Sao Paulo, Brazil
    TerNet Conectividade is a Sao Paulo, Brazil-based call center service. The small firm was founded in 1998. Their services include voice services and non-voice bpo/back office services.
    Visit Site
  • 9

    Worked with InHouse Contact Center and Information Technology?

    Leave a review
    Visit Site
    • Undisclosed
    • 50 - 249 employees
    • Santo Amaro, Brazil
    Founded in 1988, InHouse Contact Center and Information Technology is a telephone answering service. In Santo Amaro, Brazil, their midsize team specializes in voice services.
    Visit Site
  • 10

    Worked with AHEAD Infraestrutura para Contact Centers?

    Leave a review
    Visit Site
    • Undisclosed
    • 50 - 249 employees
    • São Paulo, Brazil
    AHEAD Infraestrutura para Contact Centers is a phone answering service. They specialize in voice services and were established in 2007. Their midsize team is São Paulo, Brazil-based.
    Visit Site
  • 11

    Worked with Daleth AC Ambiente Colaborativo?

    Leave a review
    Visit Site
    • Undisclosed
    • 50 - 249 employees
    • Sao Paulo, Brazil
    Daleth AC Ambiente Colaborativo is a telephone answering service. Founded in 2008, the team focuses on voice services. Their midsize firm is headquartered in Sao Paulo, Brazil.
    Visit Site
  • 12
    • Undisclosed
    • 10 - 49 employees
    • Sao Paulo, Brazil
    JobHome is a phone answering service. Established in 2017, the team focuses on voice services. Their small firm is located in Sao Paulo, Brazil.
    Visit Site
  • 13
    • Undisclosed
    • 10 - 49 employees
    • Sao Paulo, Brazil
    BlueLab is a call center company headquartered in Sao Paulo, Brazil. They offer voice services and were launched in 2008.
    Visit Site
  • 14
    • Undisclosed
    • 50 - 249 employees
    • Sao Paulo, Brazil
    ALKES, a call center service, is headquartered in Sao Paulo, Brazil. The midsize agency was launched in 2007. Their services include voice services.
    Visit Site
  • 15
    • Undisclosed
    • 10 - 49 employees
    • Sao Paulo, Brazil
    ARC TELECOM, a small phone answering service, is based in Sao Paulo, Brazil. Their services include voice services.
    Visit Site
  • 16
    • Undisclosed
    • 50 - 249 employees
    • Sao Paulo, Brazil
    Launched in 2009, i9 Contact Center is a telephone answering service. Located in Sao Paulo, Brazil, their midsize team provides voice services.
    Visit Site
  • 17
    • Undisclosed
    • 50 - 249 employees
    • Cotia , Brazil
    Top Use - Headsets, a call center, is based in Cotia , Brazil. The agency offers voice services and has a midsize team.The agency was established in 1996.
    Visit Site
  • 19
    • Undisclosed
    • 10,000+ employees
    • São Paulo, Brazil
    Neobpo is a non-voice bpo/back office services and phone answering service established in 2017. Their large team is in São Paulo, Brazil and focuses on non-voice bpo/back office services and voice services.
    Visit Site
  • 20
    • Undisclosed
    • 250 - 999 employees
    • Fortaleza, Brazil

    QualityCalls Lead Generation, a call center company, is headquartered in Amsterdam, Netherlands and Fortaleza, Brazil. Established in 2012, the midsize team offers call center services, market research, customer service outsourcing, and sales outsourcing.

    Visit Site
  • 21
    • Undisclosed
    • 250 - 999 employees
    • Sao Paulo, Brazil
    Vermont XCenter is a answering service company headquartered in Sao Paulo, Brazil. The midsize company was founded in 1996. Their team focuses on call center services, sales outsourcing, IT strategy consulting, and business consulting.
    Visit Site
  • 22
    • Undisclosed
    • 1,000 - 9,999 employees
    • Montes Claros, Brazil
    VGX Contact Center, a phone answering service and customer service outsourcing company, was launched in 2013. The agency focuses on call center services and customer service outsourcing and has a large team.
    Visit Site
  • 23
    • Undisclosed
    • 250 - 999 employees
    • Porto Alegre, Brazil
    Explorer Call Center is a midsize answering service and customer service outsourcing company. They focus on call center services and customer service outsourcing and were founded in 2009.
    Visit Site
  • 24
    • Undisclosed
    • 50 - 249 employees
    • Cacapava do Sul, Brazil
    Belluno Call Center is a midsize answering service launched in 2010. Their services include call center services. The firm is located in Cacapava do Sul, Brazil.
    Visit Site
  • 25
    • Undisclosed
    • 250 - 999 employees
    • Belo Horizonte, Brazil
    Style Call Center Solutions is a phone answering service and customer service outsourcing company. They are based in Belo Horizonte, Brazil and have a midsize team. Their services include call center services and customer service outsourcing. The company was established in 1995.
    Visit Site
  • 26
    • Undisclosed
    • 10 - 49 employees
    • Sao Paulo, Brazil
    AG Call Center is a telephone answering service. They are located in Sao Paulo, Brazil and have a small team that specializes in call center services, customer service outsourcing, and sales outsourcing. The firm was founded in 2002.
    Visit Site
  • 27
    • Undisclosed
    • 10 - 49 employees
    • Vila Velha, Brazil
    Com.unique Call Center is a Vila Velha, Brazil-based call center service. The agency focuses on call center services, customer service outsourcing, sales outsourcing, and back office outsourcing and is small.The agency was launched in 2016.
    Visit Site
  • 28
    • Undisclosed
    • 50 - 249 employees
    • Rio de Janeiro, Brazil

    Geosoft is a custom software development company headquartered in Rio de Janeiro, Brazil. The midsize company was launched in 1986. Their team specializes in custom software development, BI & big data consulting & SI, and voice services.

    Visit Site
  • 29
    • $1,000+
    • 250 - 999 employees
    • São Paulo, Brazil

    Customer Umbrella is a non-voice bpo/back office services and call center service in Varna, Bulgaria. The midsize firm was launched in 2010. Their team offers non-voice bpo/back office services and voice services.

    Industries

    Notable Project

    Customer Umbrella provides customer support services for a game development company. They handle all player requests, reply to support tickets and reviews, and resolve bugs within the game.

    "We really appreciate how flexible everything is, depending on our needs."

    Visit Site
  • 30
    • Undisclosed
    • 50 - 249 employees
    • Florianópolis, Brazil
    V. Office is a midsize Florianópolis, Brazil-based call center service. Established in 1996, the team specializes in voice services, cloud consulting & SI, e-commerce development, and IT strategy consulting.
    Visit Site

Get connected with the right company for you

We'll do the work for you – finding and connecting you with service providers that meet your exact requirements.

Schedule Consultation