Top 40 Call Center Services in Brazil

The Best of December 2024

Looking for a top voice service and call center company in Brazil?

Voice services companies provide value to your company: automating your client communication allows your company the flexibility to devote resources to core firm-building activities.

To assist you in your search for a partner, we’ve compiled this list of the top voice and call center services in Brazil. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.

List of the Best Brazil Voice Services Providers

Featured providers
- SupportYourApp
  (58 Reviews) 4.9
  - Timeliness
    4.9
  - Service Excellence
    4.9
  - Value
    4.7
  - Would Recommend
    5.0
  - $1,000+
  - 1,000 - 9,999 employees
  - Wilmington, DE
  Customer Service Outsourcing company SupportYourApp was launched in 2010. They are located in Wilmington, Delaware; Beograd, Serbia and DSR, Argentina and have a large team. SupportYourApp focuses on Customer Service Outsourcing, Back Office Outsourcing, and Call Center Services.
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- A-SALES AB
  (27 Reviews) 4.9
  - Timeliness
    5.0
  - Service Excellence
    4.9
  - Value
    5.0
  - Would Recommend
    4.9
  - $1,000+
  - 50 - 249 employees
  - Ed, Sweden
  A-SALES AB is a sales outsourcing company founded in 2023. Their small team is headquartered in Ed, Sweden. The agency provides sales outsourcing, email marketing, content marketing, CRM consulting and SI, and more.
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- XACT
  (31 Reviews) 4.7
  - Timeliness
    4.1
  - Service Excellence
    4.0
  - Value
    3.9
  - Would Recommend
    4.8
  - $1,000+
  - 250 - 999 employees
  - Orlando, FL
  XACT is a telecommunications company, founded in 1998 and located in Orlando, Fla. They have 69 employees specializing in custom-designed contact center solutions for companies in business services, finance, and consumer products and services. They offer voice services, help desk and web support, marketing, and virtual receptionist services.
  
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31

V. Office

(0 Reviews)

Not yet reviewed.
- Undisclosed
- 50 - 249 employees
- Florianópolis, Brazil
Phone answering service V. Office was launched in 1996. The team focuses on Call Center Services and cloud consulting & SI and is based in Florianópolis, Brazil.
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32

Ayty Tech

(0 Reviews)

Not yet reviewed.
- Undisclosed
- 50 - 249 employees
- Florianópolis, Brazil
Founded in 2008, Ayty Tech is a midsize answering service company. Their services include Call Center Services and CRM consulting and SI.
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Featured provider
- Hugo
  (25 Reviews) 5.0
  - Timeliness
    4.9
  - Service Excellence
    5.0
  - Value
    4.7
  - Would Recommend
    5.0
  - $1,000+
  - 1,000 - 9,999 employees
  - Chicago, IL
  Hugo is a back office outsourcing company. They focus on back office outsourcing, finance & accounting outsourcing (FAO), customer service outsourcing, sales outsourcing, and more and were founded in 2017. Their large team is Chicago, Illinois-based.
  
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33

MKC Agency
(13 Reviews) 4.8
- Timeliness
  4.7
- Service Excellence
  4.8
- Value
  4.8
- Would Recommend
  4.8
- $1,000+
- 10 - 49 employees
- rio de janeiro, Brazil
Launched in 2018, Megan Killion Consulting is a content marketing company. The small Orlando, Florida-based team provides content marketing, branding, digital strategy, social media marketing, and more.

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Clients
- TaylorWorks
- ServIQ
- Commprise
- Machado
Industries
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34

Customer Umbrella
(15 Reviews) 5.0
- Timeliness
  4.9
- Service Excellence
  5.0
- Value
  4.8
- Would Recommend
  5.0
- $1,000+
- 250 - 999 employees
- São Paulo, Brazil
Customer Umbrella is a non-voice bpo/back office services and call center service in Varna, Bulgaria. The midsize firm was launched in 2010. Their team offers non-voice bpo/back office services and voice services.

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35

BAHIA CALL CENTER

(0 Reviews)

Not yet reviewed.
- Undisclosed
- 2 - 9 employees
- Salvador, Brazil
BAHIA CALL CENTER is a Business Consulting company. Their small team is in Salvador, Brazil. Their services include Business Consulting and Call Center Services.
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36

RedeCall

(0 Reviews)

Not yet reviewed.
- Undisclosed
- 50 - 249 employees
- Belo Horizonte, Brazil
Call center company RedeCall is located in Belo Horizonte, Brazil. They focus on Call Center Services and Direct Marketing and were launched in 2003.
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37

Special call center

(0 Reviews)

Not yet reviewed.
- Undisclosed
- 10 - 49 employees
- São Paulo, Brazil
Special call center is a São Paulo, Brazil-based call center. The team specializes in Call Center Services.
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38

Ultracall

(0 Reviews)

Not yet reviewed.
- Undisclosed
- 2 - 9 employees
- São Paulo, Brazil
Ultracall is an answering service company. In São Paulo, Brazil, their small team provides Call Center Services. The firm was established in 2011.
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39

Quality Contact Center

(0 Reviews)

Not yet reviewed.
- Undisclosed
- 2 - 9 employees
- Taboão da Serr, Brazil
Quality Contact Center, a small answering service, is based in Taboão da Serr, Brazil. Their services include Call Center Services.
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40

Techsho
(2 Reviews) 5.0
- Timeliness
  5.0
- Service Excellence
  5.0
- Value
  5.0
- Would Recommend
  5.0
- $1,000+
- 2 - 9 employees
- Rio de Janeiro, Brazil
Launched in 2021, Techsho is a back office outsourcing company. They are based in Rio de Janeiro, Brazil and Islamabad, Pakistan and have a small team. The agency specializes in back office outsourcing, digital strategy, social media marketing, email marketing, and more.

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41

Maromatel - Vivo Empresas

(0 Reviews)

Not yet reviewed.
- Undisclosed
- 10 - 49 employees
- Sao Paulo, Brazil
Business Consulting company Maromatel - Vivo Empresas is located in Sao Paulo, Brazil. They offer Business Consulting and Call Center Services and were established in 2002.
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42

Novatrade Brasil

(0 Reviews)

Not yet reviewed.
- Undisclosed
- 10 - 49 employees
- Sao Paulo, Brazil
Launched in 2012, Novatrade Brasil is a Logistics & Supply Chain Consulting company. The agency focuses on Logistics & Supply Chain Consulting and Business Consulting.
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43

BYG Advantage

(0 Reviews)

Not yet reviewed.
- $100,000+
- 10 - 49 employees
- Sao Paulo, Brazil
Sales Outsourcing company BYG Advantage is headquartered in New York, New York and Singapore, Singapore. Founded in 2010, the team provides Sales Outsourcing and Marketing Strategy.
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Industries
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44

Bizpro Processos de Negócios

(0 Reviews)

Not yet reviewed.
- Undisclosed
- 2 - 9 employees
- Sao Paulo, Brazil
Bizpro Processos de Negócios is a Customer Service Outsourcing company. The firm is in Sao Paulo, Brazil. Their team provides Customer Service Outsourcing and Back Office Outsourcing.
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45

TDCX
(12 Reviews) 4.8
- Timeliness
  4.8
- Service Excellence
  4.8
- Value
  4.5
- Would Recommend
  4.8
- $100,000+
- 10,000+ employees
- São Paulo, Brazil
TDCX is a global digital CX solutions company, founded in 1995, with headquarters in Singapore. They have about 17,800 employees. They provide customer experience support specializing in customer service, tech support, sales, content moderation, trust and safety, and AI consulting. They serve businesses in the tech, fintech, travel, e-commerce, digital advertising, health tech, and creator economy industries.

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