Top 90 Help Desk Support Services in Boston

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Top 90 Help Desk Support Services in Boston

The Best of November 2026

Looking for a top IT help desk service in Boston?

Help desk support services offer various support options, including remote assistance, on-site troubleshooting, and user training. Providing prompt and practical solutions to technical issues ensures that employees can work efficiently and customers receive timely help. 

List of the Best Boston Help Desk Services

  • 1
    (4 Reviews) 4.9

    Timeliness

    4.6

    Service Excellence

    4.8

    Value

    4.8

    Would Recommend

    5.0
    $1,000+
    250 - 999 employees
    Cambridge, MA
    IT managed services company The 20 MSP was founded in 1986. The firm offers IT managed services, cloud consulting & SI, unified communications consulting & SI, Cybersecurity, and more and has a midsize team. The firm is based in Plano, Texas; Enterprise, Alabama; Phoenix, Arizona and Phoenix, Arizona.
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    Clients

    The Fratelli Group

    Industries

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  • 2
    (2 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $5,000+
    10 - 49 employees
    Boston, MA

    Tech Superpowers is a IT managed services company. They offer IT managed services, cybersecurity, IT strategy consulting, and unified communications consulting & SI and were established in 1992. Their small team is headquartered in Boston, Massachusetts.

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    Industries

  • 3
    (56 Reviews) 4.8

    Timeliness

    4.7

    Service Excellence

    4.9

    Value

    4.8

    Would Recommend

    4.9
    $5,000+
    50 - 249 employees
    Newton, MA
    Bit by Bit Computer Consultants is an IT managed services company. In New York, New York; Arlington, Texas and Newton, Massachusetts, their midsize team specializes in IT managed services, Custom Software Development, and Cybersecurity. The agency was founded in 1987.
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    Industries

  • 4
    (1 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    10 - 49 employees
    Woburn, MA

    Founded in 2014, Privo IT, LLC is an AWS advanced consulting company with three locations in Woburn, Mass., Berkeley, Calif., and Portland, Ore. They have a team of about 45 employees.

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    Industries

  • 5
    (46 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    50 - 249 employees
    Cambridge, MA
    Based in Mission, Kansas; Atlanta, Georgia; Dallas, Texas and Nashville, Tennessee, SoftDoes is a software development company. The firm offers Custom Software Development, UX/UI Design, Artificial Intelligence, IT managed services, and more and is midsize.The firm was launched in 2019.
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    Clients

    FMY Orthodontics Ulala WIX Reclaim

    Industries

  • 6
    (1 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $5,000+
    10 - 49 employees
    Boston, MA
    StratusPointIT is an IT managed services company established in 2006. They are located in Boston, Massachusetts and Bucharest, Romania and have a small team. Their services include IT managed services, cloud consulting & SI, Back Office Outsourcing, and IT strategy consulting.
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    Clients

    LLM Capital Partners
  • 7
    (3 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    4.3

    Value

    4.2

    Would Recommend

    5.0
    $5,000+
    10 - 49 employees
    Boston, MA

    Technical Support International is a managed service provider headquartered in Foxboro, Mass., with an additional location in Cambridge, Mass. The company, founded in 1989, has 51 people who specialize in IT managed services, cybersecurity, and IT strategy consulting. 
     

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    Clients

    Evidox
  • 8
    (0 Reviews)

    Not yet reviewed.

    $5,000+
    10 - 49 employees
    Quincy, MA
    APC Integrated, an IT managed services company, was established in 2003. The small team provides IT managed services and Business Consulting.
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    Industries

  • 9
    (0 Reviews)

    Not yet reviewed.

    $5,000+
    1,000 - 9,999 employees
    Boston, MA
    Launched in 2001, Insight Global is a custom software development firm. The large team specializes in Custom Software Development and Artificial Intelligence.
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    Industries

  • 10
    (1 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    10 - 49 employees
    Norwood, MA
    Boston Tech Company, an IT managed services company, is in Norwood, Massachusetts; Chelmsford, Massachusetts and Boston, Massachusetts. The small team specializes in IT managed services, IT strategy consulting, cloud consulting & SI, cybersecurity, and more and was launched in 1993.
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    Industries

  • 11
    (2 Reviews) 5.0

    Timeliness

    5.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $1,000+
    2 - 9 employees
    Cambridge, MA
    Prevvi is an IT managed services company. The small team is located in Cambridge, Massachusetts. Their services include IT managed services, Artificial Intelligence, IT strategy consulting, and Cybersecurity.
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    Industries

  • 12
    (18 Reviews) 4.8

    Timeliness

    4.7

    Service Excellence

    4.8

    Value

    4.7

    Would Recommend

    4.9
    $5,000+
    50 - 249 employees
    Boston, MA

    CTS is an IT managed services company. Their midsize team is located in Brooklyn, New York; Melville, New York; Hartford, Connecticut and Stamford, Connecticut. The company specializes in IT managed services, IT strategy consulting, Cybersecurity, cloud consulting & SI, and more. The company was established in 2010.

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    Industries

  • 13
    (1 Reviews) 4.0

    Timeliness

    4.0

    Service Excellence

    5.0

    Value

    5.0

    Would Recommend

    5.0
    $5,000+
    250 - 999 employees
    Needham, MA
    Coretelligent is an IT managed services company. They offer IT managed services, IT strategy consulting, and cloud consulting & SI and were founded in 2006. Their midsize team is Needham, Massachusetts-based.
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    Industries

  • 14
    (0 Reviews)

    Not yet reviewed.

    $5,000+
    50 - 249 employees
    Waltham, MA
    IT managed services company Integrated IT Solutions was established in 1988. The firm specializes in IT managed services and CRM consulting and SI.
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    Industries

  • 15
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    10 - 49 employees
    Boston, MA
    Braver Technology Solutions is an IT managed services company. The Taunton, Massachusetts-based agency was launched in 1989. Their team specializes in IT managed services and Cybersecurity.
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    Industries

  • 16
    (0 Reviews)

    Not yet reviewed.

    $1,000+
    10 - 49 employees
    Needham, MA
    Oram Cybersecurity Advisors is an IT managed services company headquartered in Needham, Massachusetts and Costa Mesa, California. The team specializes in IT managed services and Cybersecurity.
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  • 17
    (0 Reviews)

    Not yet reviewed.

    $5,000+
    10 - 49 employees
    Sharon, MA
    Launched in 2011, Synivate is an IT managed services company. The company provides IT managed services and Cybersecurity, and is small.
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  • 18
    (0 Reviews)

    Not yet reviewed.

    $5,000+
    10 - 49 employees
    Burlington, MA
    Cooperative Systems is an IT managed services company. Founded in 1993, the team focuses on IT managed services and Cybersecurity.
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    Industries

  • 19
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    10 - 49 employees
    Boston, MA
    Triton Technologies is an IT managed services company. They provide IT managed services and Cybersecurity and were launched in 2001.
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    Industries

  • 20
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    2 - 9 employees
    Boston, MA
    Founded in 2023, upcell is an IT managed services and Sales Outsourcing company. The team specializes in IT managed services and Sales Outsourcing.
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  • 21
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    50 - 249 employees
    Boston, MA
    BCS, LLC, a Business Consulting company, was founded in 1989. They offers Business Consulting and IT managed services.
    Read More
  • 22
    (0 Reviews)

    Not yet reviewed.

    $5,000+
    10 - 49 employees
    Stoneham, MA
    Boston Networks, LLC is an IT managed services company. Their small team of employees is based in Stoneham, Massachusetts. Their team provides IT managed services and Cybersecurity.
    Read More
  • 23
    (0 Reviews)

    Not yet reviewed.

    $5,000+
    10 - 49 employees
    Waltham, MA
    Direct iT is a Cybersecurity company established in 2004. The company specializes in Cybersecurity and IT managed services.
    Read More

    Industries

  • 24
    (0 Reviews)

    Not yet reviewed.

    $1,000+
    10 - 49 employees
    Boston, MA
    TCG Network Services is a Natick, Massachusetts-based Cybersecurity company. They offer Cybersecurity and IT managed services.
    Read More

    Industries

  • 25
    (0 Reviews)

    Not yet reviewed.

    $10,000+
    10 - 49 employees
    Watertown, MA
    StrataNorth is an IT managed services company. They offer IT managed services and IT strategy consulting and were launched in 2019. The agency is headquartered in Watertown, Massachusetts.
    Read More
  • 26
    (0 Reviews)

    Not yet reviewed.

    $1,000+
    2 - 9 employees
    Wayland, MA
    Call Andy! Macintosh Consulting is a Wayland, Massachusetts-based Cybersecurity company. Established in 1998, the team focuses on Cybersecurity and IT managed services.
    Read More

    Industries

  • 27
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    250 - 999 employees
    Newton, MA
    Headquartered in Newton, Massachusetts and Plano, Texas, Colaberry is a midsize data analytics company. Their services include BI & big data consulting & SI and IT strategy consulting.
    Read More

    Industries

  • 28
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    50 - 249 employees
    Boston, MA
    Focus Technology, a midsize Cybersecurity company, is based in Boston, Massachusetts. The team focuses on Cybersecurity and IT managed services.
    Read More
  • 29
    (0 Reviews)

    Not yet reviewed.

    $10,000+
    50 - 249 employees
    Boston, MA
    PCS is an IT managed services company. The Moorestown, New Jersey-based agency was established in 2000. Their team offers IT managed services and Cybersecurity.
    Read More
  • 30
    (0 Reviews)

    Not yet reviewed.

    Undisclosed
    2 - 9 employees
    Boston, MA
    Evolutionary IT is an IT strategy consulting company. They were established in 1995 and offer IT strategy consulting and cloud consulting & SI.
    Read More
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