Technical Support International
visit site- $5,000+
- 10 - 49 employees
- Foxborough, MA
Technical Support International is a managed service provider headquartered in Foxboro, Mass., with an additional location in Cambridge, Mass. The company, founded in 1989, has 51 people who specialize in IT managed services, cybersecurity, and IT strategy consulting.
Client Insights
Industry Expertise
This provider has not added their industry expertise.
Client Size Distribution
This provider has not added their client sizes.
Common Project Size
$10K-$49K 1 project
$50K-$199K 1 project
$200K-$999K 1 project
Clients
- Evidox
Highlights from Recent Projects
Technical Support International (TSI) provided IT services to a marketing firm that was experiencing rapid growth. The firm required a partner to align their objectives and technology strategies. TSI provided managed services, including patches, updates, backup services, and helpdesk support. The firm's email server was also transferred to Office 365, and TSI created a strategic roadmap to ensure all resources were in order. The collaboration began in mid-May 2018 and is ongoing. The firm's monthly contract costs around $1,500 with total expenditure between $25,000-$50,000.
TSI provided IT services to NoBULL, an athletic footwear and apparel company. They patched and updated work stations, built a collaboration tool, and backed up old data in the cloud. They also set up work stations for new employees and implemented a new wireless system. The partnership began in early 2019 with a contract of about $3,000 a month. The total cost, including other major projects, exceeded $50,000. The major projects have been completed and the company is now in a maintenance period.
TSI provided IT services to a skincare products company. The company, lacking an in-house IT team, required a partner to handle all IT-related needs. TSI assisted the company during office relocations, performing site surveys and cabling. They also set up a backup system, handled employee onboarding and offboarding, and set up and purchased laptops. They also provided support for general IT needs. The partnership began in September 2014 and is ongoing. The company has spent approximately $250,000 with TSI over the years.