The 20 MSP

The 20 MSP successfully provided IT Managed Services for Montage Marketing Group, a newly established marketing and communications company. They created systems and protocols for onboarding and issuing assets, helped set up assets, identified software, handled licensing for platforms, established a phone system, intranet, server and backup system, and implemented redundancy measures. They also sourced hardware and conducted cybersecurity testing. The client reported regular communication with three team members. The project began in August 2017 and the client invests approximately $3,000 per month in the partnership.

In another project, The 20 MSP provided Managed IT Services for Smoller Insurance Agency. The company sought truly managed IT services to keep their team working without fear of technology. The 20 MSP assisted in transitioning the office, team member's computers and many processes in a timely manner and continued to suggest cost-saving and streamlining ideas. The client found The 20 MSP through a referral and chose them due to aligned company values.

For a strategic communication services company, The 20 MSP provided managed IT services and supported the client's phone and fax needs. The team offered a combination of on-site and off-site support, sending loaners to keep the client working while computers were fixed during the COVID-19 pandemic. The client started working with The 20 MSP in April 2018 due to their specialization in Apple equipment, which all their employees use. The engagement is ongoing.