Top 50 Call Center Services in China

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Top 50 Call Center Services in China

The Best of February 2024

Looking for a top voice service and call center company in China?

Voice services companies provide value to your company: automating your client communication allows your company the flexibility to devote resources to core firm-building activities.

To assist you in your search for a partner, we’ve compiled this list of the top voice and call center services in China. 

List of the Best China Voice Services Providers

  • 1
    (10 Reviews) 4.9
    • Timeliness

      4.9
    • Service Excellence

      4.9
    • Value

      4.5
    • Would Recommend

      4.9
    • $50,000+
    • 10,000+ employees
    • Wei Fang Shi, China

    Welsend Telecom Co., Ltd. Is a CRM consulting and SI company. Their large team is in Weifang, China; Chengdu, China; Mianyang, China and Rizhao, China. Their services include CRM consulting and SI, voice services, and non-voice bpo/back office services. The firm was founded in 1999.

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    Industries

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  • 2
    (4 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • $5,000+
    • 50 - 249 employees
    • Tianjin, China

    Devott Co., Ltd. Is a Tianjin, China-based market research company. The small team offers market research, business consulting, back office outsourcing, customer service outsourcing, and more and was established in 2007.

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    Industries

  • 3
    (1 Reviews) 4.5
    • Timeliness

      5.0
    • Service Excellence

      4.5
    • Value

      4.5
    • Would Recommend

      4.5
    • Undisclosed
    • 1,000 - 9,999 employees
    • Beijing, China
    Founded in 1999, Grow Force Technology Co., Ltd. Is a custom software development company. Their large team is based in Beijing, China and specializes in custom software development, web development, mobile app development, and call center services.
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    Industries

  • 4
    (1 Reviews) 4.5
    • Timeliness

      4.5
    • Service Excellence

      4.5
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 10 - 49 employees
    • Beijing, China

    Beijing Sunshine Jindian is a phone answering service. Founded in 2016, the midsize company is located in Beijing, China. Their team specializes in voice services, CRM consulting and SI, BI & big data consulting & SI, and cloud consulting & SI.

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    Industries

  • 5
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 250 - 999 employees
    • Shen Zhen Shi, China
    Sales outsourcing company Emmiol is headquartered in Shen Zhen Shi, China. The midsize team specializes in sales outsourcing. The firm was launched in 2019.
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    Industries

  • 6
    (1 Reviews) 4.5
    • Timeliness

      5.0
    • Service Excellence

      4.5
    • Value

      4.5
    • Would Recommend

      5.0
    • $1,000+
    • 50 - 249 employees
    • Hefei Shi, China
    Hefei Wisfly Information Technology Co., Ltd. Is an answering service established in 2007. The midsize Hefei Shi, China-based team specializes in call center services, IT managed services, custom software development, and customer service outsourcing.
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    Industries

  • 7
    (0 Reviews)

    Not yet reviewed.

    • $5,000+
    • 1,000 - 9,999 employees
    • Suzhou Shi, China
    China Data Group (Suzhou) Limited, a large non-voice bpo/back office services company, is headquartered in Suzhou Shi, China and Beijing, China. They offer non-voice bpo/back office services, finance & accounting outsourcing (FAO), voice services, and business consulting and were established in 1998.
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  • 8
    (0 Reviews)

    Not yet reviewed.

    • $5,000+
    • 1,000 - 9,999 employees
    • Beijing, China
    M&Y Global Services is a large Beijing, China-based non-voice bpo/back office services company. Founded in 2001, the team focuses on non-voice bpo/back office services, finance & accounting outsourcing (FAO), voice services, and business consulting.
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  • 9
    (0 Reviews)

    Not yet reviewed.

    • $5,000+
    • 250 - 999 employees
    • Shanghai, China
    Headquartered in Shanghai, China; Suzhou Shi, China; Kowloon, Hong Kong and New Taipei City, Taiwan, 800teleservices is a midsize non-voice bpo/back office services company. They offer non-voice bpo/back office services, voice services, CRM consulting and SI, and business consulting and were launched in 2000.
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  • 10
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 10,000+ employees
    • Beijing, China
    Launched in 1995, Beijing HL95 Information Industry Co., Ltd. Is a cloud consulting & SI company. Their large team is in Beijing, China. Their services include cloud consulting & SI, HR services, voice services, and non-voice bpo/back office services.
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    Industries

  • 11
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 250 - 999 employees
    • Su Qian Shi, China
    Jiangsu Surebon Service Outsourcing Group Co., Ltd. Is a human resources company based in , China. The midsize company was established in 2008. Their services include HR services, voice services, and non-voice bpo/back office services.
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  • 12
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 10,000+ employees
    • Chengdu, China
    Qin Finance Technology Co., Ltd. Is an artificial intelligence development company. Their large team is headquartered in Chengdu, China and provides Artificial Intelligence, business consulting, voice services, and non-voice bpo/back office services. The company was launched in 2003.
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    Industries

  • 13
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 1,000 - 9,999 employees
    • Hefei Shi, China
    Human resources agency Anhui Shengtang Service Outsourcing Co., Ltd. Is located in Hefei Shi, China. The large team focuses on HR services, non-voice bpo/back office services, business consulting, and voice services and was founded in 2004.
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    Industries

  • 14
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 50 - 249 employees
    • He Fei Shi, China
    Anhui Dic Shujin Technology Co., Ltd. Is a midsize phone answering service. Founded in 2017, the agency is headquartered in He Fei Shi, China. Their services include call center services, BI & big data consulting & SI, and blockchain.
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    Industries

  • 15
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 1,000 - 9,999 employees
    • Beijing, China
    Datang Information Service Technology Co., Ltd. Is a business intelligence company. Established in 2014, the team offers BI & big data consulting & SI, call center services, and back office outsourcing. Their large agency is Beijing, China-based.
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    Industries

  • 16
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 50 - 249 employees
    • Han Dan Shi, China

    Founded in 2019, Hebei ZHIKEYINQIAO Network Information Technology Co., Ltd. Is a midsize answering service company and customer service outsourcing company. Their services include call center services and customer service outsourcing. The company is based in Han Dan Shi, China.

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  • 17
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 10,000+ employees
    • Su Zhou Shi, China
    HumanPool (Suzhou) Human Resources Co., Ltd. Is a HR agency founded in 2001. They are headquartered in Su Zhou Shi, China and have a large team. Their services include HR services, call center services, and back office outsourcing.
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  • 18
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 10 - 49 employees
    • Wu Xi Shi, China
    Established in 2012, Wuxi OneOne Service Outsourcing Co., Ltd. Is a HR agency. Their small team is in Wuxi, China and specializes in HR services, voice services, and non-voice bpo/back office services.
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    Industries

  • 19
    (12 Reviews) 4.8
    • Timeliness

      4.8
    • Service Excellence

      4.8
    • Value

      4.5
    • Would Recommend

      4.8
    • $100,000+
    • 10,000+ employees
    • Shanghai, China

    TDCX is a global digital CX solutions company, founded in 1995, with headquarters in Singapore. They have about 17,800 employees. They provide customer experience support specializing in customer service, tech support, sales, content moderation, trust and safety, and AI consulting. They serve businesses in the tech, fintech, travel, e-commerce, digital advertising, health tech, and creator economy industries.

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    Industries

  • 20
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 50 - 249 employees
    • Beijing, China
    Beijing Sobot Technologies Co., Ltd is a Beijing, China-based software development firm. The midsize team provides custom software development, Artificial Intelligence, voice services, and non-voice bpo/back office services and was founded in 2014.
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    Industries

  • 21
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 1,000 - 9,999 employees
    • Hangzhou, China
    Sunyard (Hangzhou) Computer Services Co., Ltd. Is a customer service outsourcing company founded in 2008. Their large team is located in Hangzhou, China. Their services include customer service outsourcing, HR services, back office outsourcing, and call center services.
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    Industries

  • 22
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 250 - 999 employees
    • Shanghai, China
    HKT Teleservices (Shanghai) Co.Ltd. Is a midsize telephone answering service. The Shanghai, China-based firm was launched in 2015. Their services include voice services, branding, ux/ui design, non-voice bpo/back office services, and more.
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    Industries

  • 23
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 250 - 999 employees
    • Tianjin, China
    Transcosmos Information Creative (China) Co., Ltd. Is a midsize web design company. They specialize in web design, IT strategy consulting, call center services, and back office outsourcing and were founded in 1995.
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    Industries

  • 24
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 50 - 249 employees
    • Nanchang Shi, China

    Localizationline Solutions Co is a midsize translation company in Shenzhen Shi, China. Launched in 2000, the team provides translation, transcription, BI & big data consulting & SI, and voice services.

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    Industries

  • 25
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 2 - 9 employees
    • Shenzhen Shi, China
    Shenzhen 1011 Communication Technology Co., Ltd. Is a small call center company. The Shenzhen Shi, China-based agency was launched in 2019. Their services include call center services, cloud consulting & SI, Artificial Intelligence, and back office outsourcing.
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  • 26
    (2 Reviews) 5.0
    • Timeliness

      5.0
    • Service Excellence

      5.0
    • Value

      5.0
    • Would Recommend

      5.0
    • Undisclosed
    • 2 - 9 employees
    • Wu Hu Shi, China

    Anhui Ranhe Information Technology Co., Ltd., a small answering service and back office outsourcing company, is located in Wu Hu Shi, China. The team provides call center services and back office outsourcing.

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  • 27
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 2 - 9 employees
    • Shen Zhen Shi, China
    Yinyan Technology Services Group Co., Ltd., a call center and back office outsourcing company, was established in 1996. They are based in Shen Zhen Shi, China and have a small team. Their services include call center services and back office outsourcing.
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  • 28
    (0 Reviews)

    Not yet reviewed.

    • $1,000+
    • 10 - 49 employees
    • Hangzhou Shi, China
    Yunpian, a non-voice bpo/back office services company, was established in 2013. The small team specializes in non-voice bpo/back office services and voice services. The company is located in Hangzhou, China; Shanghai, China and Shenzhen, China.
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  • 29
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 1,000 - 9,999 employees
    • Beijing, China
    Beijing Interactive CRM Technology Limited is a large business consulting company established in 2006. Their services include business consulting, HR services, voice services, and non-voice bpo/back office services. The firm is headquartered in Beijing, China.
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    Industries

  • 30
    (0 Reviews)

    Not yet reviewed.

    • Undisclosed
    • 10 - 49 employees
    • Ji Nan Shi, China
    Goitsys Technology (Jinan) Co., Ltd. Is a small finance & accounting outsourcing (FAO) company launched in 2005. Their team provides finance & accounting outsourcing (FAO), call center services, and IT managed services. The agency is in Ji Nan Shi, China.
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