Top 6 Inbound Call Centers in Singapore

The Best of April 2024

Looking for a top inbound call center in Singapore?

Inbound call centers can make all the difference to your business.

To assist you in your search for a partner, we’ve compiled this list of the top inbound call centers in Singapore. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.

List of the Best Singapore Inbound Call Center Companies

Featured providers
- XACT
  (29 Reviews) 4.7
  - Timeliness
    4.1
  - Service Excellence
    4.7
  - Value
    3.9
  - Would Recommend
    4.8
  - $1,000+
  - 250 - 999 employees
  - Orlando, FL
  XACT is a telecommunications company, founded in 1998 and located in Orlando, Fla. They have 69 employees specializing in custom-designed contact center solutions for companies in business services, finance, and consumer products and services. They offer voice services, help desk and web support, marketing, and virtual receptionist services.
  
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1

SummitNext
(4 Reviews) 4.9
- Timeliness
  4.8
- Service Excellence
  4.9
- Value
  4.8
- Would Recommend
  5.0
- $1,000+
- 50 - 249 employees
- Singapore
Launched in 2020, SummitNext Technologies Sdn. Bhd. Is a answering service. Their small team is headquartered in Petaling Jaya, Malaysia and specializes in call center services, customer service outsourcing, back office outsourcing, and sales outsourcing.

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2

Antasis

(0 Reviews)

Not yet reviewed.
- $5,000+
- 50 - 249 employees
- Singapore, Singapore
Antasis, a IT strategy consulting company, was founded in 2020. The midsize team provides IT strategy consulting, call center services, back office outsourcing, and hr outsourcing. The agency is based in Singapore, Singapore and Johor Bahru, Malaysia.
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3

TDCX
(12 Reviews) 4.8
- Timeliness
  4.8
- Service Excellence
  4.8
- Value
  4.5
- Would Recommend
  4.8
- $100,000+
- 10,000+ employees
- Singapore, Singapore
TDCX is a global digital CX solutions company, founded in 1995, with headquarters in Singapore. They have about 17,800 employees. They provide customer experience support specializing in customer service, tech support, sales, content moderation, trust and safety, and AI consulting. They serve businesses in the tech, fintech, travel, e-commerce, digital advertising, health tech, and creator economy industries.

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4

Swivelt
(2 Reviews) 5.0
- Timeliness
  5.0
- Service Excellence
  5.0
- Value
  5.0
- Would Recommend
  5.0
- $100,000+
- 10 - 49 employees
- Singapore, Singapore
Swivelt is a Singapore-based marketing and digital strategy company that was founded in 2018. They also offer business consulting, HR, and voice services. They primarily work with midmarket businesses in the advertising, e-commerce, and business services industries.

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Clients
- NetApp
Industries
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5

Everise

(0 Reviews)

Not yet reviewed.
- $250,000+
- 10,000+ employees
- Singapore
Answering service Everise is located in Singapore, Singapore; Austin, Texas; Taguig, Philippines and Zepto, Guatemala. The large agency was established in 2016. Their services include voice services, non-voice bpo/back office services, Artificial Intelligence, IT managed services, and more.

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6

Webhelp

(0 Reviews)

Not yet reviewed.
- Undisclosed
- 10,000+ employees
- Singapore, Singapore
Webhelp, a call center company, is located in Rīga, Latvia. The small firm was founded in 2000. Their team offers voice services and non-voice bpo/back office services.

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