Top 20 Business Processes Outsourcing (BPO) Companies in Indonesia
The Best of December 2025Looking for a top business process outsourcing company in Indonesia?
A BPO services firm provides expert services for particular business processes that many companies don't possess in-house. Finding the best one for your company, though, is challenging.
To assist you in your search for a partner, we’ve compiled this list of the top BPO companies in Indonesia. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.
List of the Best Indonesia BPO Services
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1Undisclosed250 - 999 employeesJakarta, IndonesiaINFOMEDIA NUSANTARA is a Jakarta, Indonesia-based Customer Service Outsourcing company. They provide Customer Service Outsourcing and Call Center Services and were established in 1984.Read More
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2$5,000+10,000+ employeesJakarta, IndonesiaPhone answering service VALDO INC focuses on Call Center Services and HR Consulting. They were founded in 2002.Read More
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3$1,000+10 - 49 employeesJakarta, IndonesiaMarket Research company PT Callindo Solusi Indonesia offers Market Research and cloud consulting & SI. They were founded in 2014.Read More
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4$5,000+10,000+ employeesJakarta, IndonesiaIT strategy consulting company GOS Indoraya is located in Jakarta, Indonesia. They offer IT strategy consulting and IT managed services and were founded in 1994.Read More
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5Undisclosed250 - 999 employeesJakarta, IndonesiaOpenWay is a Back Office Outsourcing company. The team is based in Petaling Jaya, Malaysia and Jakarta, Indonesia, and their services include Back Office Outsourcing.Read More
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6Undisclosed50 - 249 employeesJakarta Selatan, IndonesiaBack Office Outsourcing company PT VADS Indonesia is in Jakarta Selatan, Indonesia. Established in 2008, the team provides Back Office Outsourcing and CRM consulting and SI.Read More
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7Undisclosed50 - 249 employeesIbukota Jakarta, IndonesiaBased in Ibukota Jakarta, Indonesia, Transcosmos Indonesia is a Back Office Outsourcing company. Launched in 2013, the team provides Back Office Outsourcing and CRM consulting and SI.Read More
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8Undisclosed250 - 999 employeesSouth Jakarta, IndonesiaLaunched in 2011, PT Cekindo Business International is a Business Consulting company. Their team specializes in Business Consulting and Finance & Accounting Outsourcing (FAO).Read More
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9$5,000+10 - 49 employeesMedan, IndonesiaXpandeast is a Medan, Indonesia-based Sales Outsourcing company. The firm focuses on Sales Outsourcing, Social Media Marketing, Content Marketing, Email Marketing, and more and is small.The firm was launched in 2022.Read More
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10$1,000+10 - 49 employeesJakarta Selatan, IndonesiaGTE Media is a small Hanoi, Vietnam-based telephone answering service. The team focuses on Call Center Services and Translation.Read More
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11$1,000+10 - 49 employeesJakarta, IndonesiaBusiness Consulting company Sophistec Global is located in Jakarta, Indonesia. Their services include Business Consulting and Back Office Outsourcing.Read More
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12$1,000+2 - 9 employeesJakarta, IndonesiaVirtual Assistant Indonesia is a Market Research company. They were founded in 2011, and their services include Market Research and Event Marketing.Read More
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13$1,000+50 - 249 employeesJakarta Selatan, IndonesiaEmerhub is a Corporate Law company. The team specializes in Corporate Law and Back Office Outsourcing and is based in Jakarta Selatan, Indonesia and Kuta, Indonesia.Read More
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14Undisclosed50 - 249 employeesSouth Jakarta, IndonesiaPT Payrol Prima Indonesia (PayPrime), an IT managed services company, was founded in 1990. In South Jakarta, Indonesia, the team offers IT managed services and Back Office Outsourcing.Read More
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15Undisclosed2 - 9 employeesJakarta Pusat, IndonesiaSamOFis is a small Jakarta Pusat, Indonesia-based Business Consulting company. Their services include Business Consulting and Call Center Services.Read More
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16Undisclosed10 - 49 employeesJakarta, IndonesiaAsia Outsourcing Services is an answering service launched in 2003. The small team specializes in Call Center Services and Finance & Accounting Outsourcing (FAO).Read More
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17Undisclosed10 - 49 employeesJakarta, IndonesiaSmall call center company PT Outsource Indonesia, is located in Jakarta, Indonesia. The team specializes in Call Center Services and Accounting.Read More
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18Undisclosed10 - 49 employeesCentral Jakarta, IndonesiaHeroleads Indonesia is a Sales Outsourcing company. Headquartered in Central Jakarta, Indonesia, their small team provides Sales Outsourcing and Advertising. The agency was established in 2011.Read More
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19Undisclosed50 - 249 employeesJakarta, IndonesiaBack Office Outsourcing company ATI Business Group is based in Jakarta, Indonesia. The team provides Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).Read More
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20Undisclosed250 - 999 employeesJakarta, IndonesiaBig data analytics company PT NEC Indonesia is located in Jakarta, Indonesia. They specialize in BI & big data consulting & SI and Back Office Outsourcing and were founded in 1968.Read More
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21Undisclosed10 - 49 employeesJakarta, IndonesiaKiosMaya is a branding firm. They are located in Jakarta, Indonesia and have small team. Their services include Branding and Search Engine Optimization.Read More
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22$100,000+10,000+ employeesSingaporeTDCX, a Customer Service Outsourcing company, is headquartered in Singapore; Kuala Lumpur, Malaysia; Ratchathewi, Thailand and Pasig, Philippines. The large agency was founded in 1995. Their services include Customer Service Outsourcing, Sales Outsourcing, Business Consulting, and Call Center Services.Read More
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