Top 10 Call Center Services in Jakarta

The Best of December 2024

Looking for a top voice service and call center company in Jakarta?

Voice services companies provide value to your company: automating your client communication allows your company the flexibility to devote resources to core firm-building activities.

To assist you in your search for a partner, we’ve compiled this list of the top voice and call center services in Jakarta. Browse descriptions, feedback, and awards to find which can best suit your company’s needs.

List of the Best Jakarta Voice Services Providers

Featured providers
- SupportYourApp
  (58 Reviews) 4.9
  - Timeliness
    4.9
  - Service Excellence
    4.9
  - Value
    4.7
  - Would Recommend
    5.0
  - $1,000+
  - 1,000 - 9,999 employees
  - Wilmington, DE
  Customer Service Outsourcing company SupportYourApp was launched in 2010. They are located in Wilmington, Delaware; Beograd, Serbia and DSR, Argentina and have a large team. SupportYourApp focuses on Customer Service Outsourcing, Back Office Outsourcing, and Call Center Services.
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- A-SALES AB
  (27 Reviews) 4.9
  - Timeliness
    5.0
  - Service Excellence
    4.9
  - Value
    5.0
  - Would Recommend
    4.9
  - $1,000+
  - 50 - 249 employees
  - Ed, Sweden
  A-SALES AB is a sales outsourcing company founded in 2023. Their small team is headquartered in Ed, Sweden. The agency provides sales outsourcing, email marketing, content marketing, CRM consulting and SI, and more.
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- XACT
  (31 Reviews) 4.7
  - Timeliness
    4.1
  - Service Excellence
    4.0
  - Value
    3.9
  - Would Recommend
    4.8
  - $1,000+
  - 250 - 999 employees
  - Orlando, FL
  XACT is a telecommunications company, founded in 1998 and located in Orlando, Fla. They have 69 employees specializing in custom-designed contact center solutions for companies in business services, finance, and consumer products and services. They offer voice services, help desk and web support, marketing, and virtual receptionist services.
  
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1

TDCX
(12 Reviews) 4.8
- Timeliness
  4.8
- Service Excellence
  4.8
- Value
  4.5
- Would Recommend
  4.8
- $100,000+
- 10,000+ employees
- Jakarta, Indonesia
TDCX is a global digital CX solutions company, founded in 1995, with headquarters in Singapore. They have about 17,800 employees. They provide customer experience support specializing in customer service, tech support, sales, content moderation, trust and safety, and AI consulting. They serve businesses in the tech, fintech, travel, e-commerce, digital advertising, health tech, and creator economy industries.

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2

INFOMEDIA NUSANTARA

(0 Reviews)

Not yet reviewed.
- Undisclosed
- 250 - 999 employees
- Jakarta, Indonesia
INFOMEDIA NUSANTARA is a Jakarta, Indonesia-based Customer Service Outsourcing company. They provide Customer Service Outsourcing and Call Center Services and were established in 1984.
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Featured provider
- Hugo
  (25 Reviews) 5.0
  - Timeliness
    4.9
  - Service Excellence
    5.0
  - Value
    4.7
  - Would Recommend
    5.0
  - $1,000+
  - 1,000 - 9,999 employees
  - Chicago, IL
  Hugo is a back office outsourcing company. They focus on back office outsourcing, finance & accounting outsourcing (FAO), customer service outsourcing, sales outsourcing, and more and were founded in 2017. Their large team is Chicago, Illinois-based.
  
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3

Telin

(0 Reviews)

Not yet reviewed.
- Undisclosed
- 250 - 999 employees
- South Jakarta, Indonesia
Telin is a South Jakarta, Indonesia-based answering service company. The team focuses on Call Center Services and IT managed services.
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4

Heroleads Indonesia

(0 Reviews)

Not yet reviewed.
- Undisclosed
- 10 - 49 employees
- Central Jakarta, Indonesia
Heroleads Indonesia is a Sales Outsourcing company. Headquartered in Central Jakarta, Indonesia, their small team provides Sales Outsourcing and Advertising. The agency was established in 2011.
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5

VALDO INC

(0 Reviews)

Not yet reviewed.
- $5,000+
- 10,000+ employees
- Jakarta, Indonesia
VALDO INC is a phone answering service. The large Jakarta, Indonesia-based team focuses on Call Center Services and HR Consulting. The agency was launched in 2002.
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6

PT Callindo Solusi Indonesia

(0 Reviews)

Not yet reviewed.
- $1,000+
- 10 - 49 employees
- Jakarta, Indonesia
Market Research company PT Callindo Solusi Indonesia offers Market Research and cloud consulting & SI. They were founded in 2014.
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7

PT Outsource Indonesia

(0 Reviews)

Not yet reviewed.
- Undisclosed
- 10 - 49 employees
- Jakarta, Indonesia
Small call center company PT Outsource Indonesia, is located in Jakarta, Indonesia. The team specializes in Call Center Services and Accounting.
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8

GTE Media

(0 Reviews)

Not yet reviewed.
- $1,000+
- 10 - 49 employees
- Jakarta Selatan, Indonesia
GTE Media is a small Hanoi, Vietnam-based telephone answering service. The team focuses on Call Center Services and Translation.
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9

Asia Outsourcing Services

(0 Reviews)

Not yet reviewed.
- Undisclosed
- 10 - 49 employees
- Jakarta, Indonesia
Asia Outsourcing Services is an answering service launched in 2003. The small team specializes in Call Center Services and Finance & Accounting Outsourcing (FAO).
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10

SamOFis

(0 Reviews)

Not yet reviewed.
- Undisclosed
- 2 - 9 employees
- Jakarta Pusat, Indonesia
SamOFis is a small Jakarta Pusat, Indonesia-based Business Consulting company. Their services include Business Consulting and Call Center Services.
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