Zrima

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Zrima Edutech Pvt Ltd is a technology-based business solutions company based in Gorakhpur, India, with an office in Kushinagar, India. The company, founded in 2018, has more than 250 employees and provides, among others, social media marketing, voice, and non-voice BPO/back office services to small and midmarket companies and institutions in the financial services, manufacturing, health care & medical, real estate, and retail industries.

Client Insights

Industry Expertise

Financial services

30%

Medical

30%

Manufacturing

20%

Real estate

10%

Retail

10%

Client Size Distribution

Small Business (<$10M) 80%

Midmarket ($10M - $1B) 20%

Common Project Size

$10K-$49K 1 project

Clients

  • Ziva Industries

Highlights from Recent Projects

Overall Rating

5.0
1 Review

Zrima was hired by Sanskriti Group, a university focused on holistic student development, to provide data entry and inbound call center services. The university's marketing team needed support to manage the thousands of data entries received via email and chat, as well as inbound calls. After extensive research, Zrima was chosen for their cost-effective solutions, quality of work, and efficient time management. Throughout the project, Zrima demonstrated a high degree of flexibility by providing a range of services from data entry to workflow management. Each member of the Zrima team delivered high-quality work and the team manager was particularly adept at anticipating business needs and organizing the team to provide quick and effective responses. Overall, Zrima was seen as an extension of the university's own team, with their quick, experienced members understanding the university's needs and providing effective solutions. The project was a success, with Sanskriti Group expressing satisfaction with Zrima's services.

Timeliness

4.5

Service Excellence

5.0

Value

5.0

Would Recommend

5.0