Zrima

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Zrima Edutech Pvt Ltd is a technology-based business solutions company based in Gorakhpur, India, with an office in Kushinagar, India. The company, founded in 2018, has more than 250 employees and provides, among others, social media marketing, voice, and non-voice BPO/back office services to small and midmarket companies and institutions in the financial services, manufacturing, health care & medical, real estate, and retail industries.

Client Insights

Industry Expertise

Financial services

30%

Medical

30%

Manufacturing

20%

Real estate

10%

Retail

10%

Client Size Distribution

Small Business (<$10M) 80%

Midmarket ($10M - $1B) 20%

Common Project Size

$10K-$49K 1 project

Clients

  • Ziva Industries

Highlights from Recent Projects

Overall Rating

5.0
1 Review

Zrima was hired by Sanskriti Group, a holistic student development organization, to provide data entry and inbound call center services. The goal of this project was to manage the large volume of data entries received via email and chat, as well as handle inbound calls. After extensive research and evaluation of various vendors, Zrima was chosen based on their cost-effectiveness, quality of service, and time management skills. Zrima exhibited a high degree of flexibility throughout the project, providing a range of services from data entry to workflow management. The team, which was well-designed and experienced, demonstrated a strong work ethic and delivered high-quality work consistently. The team manager was particularly skilled, proactively anticipating business needs and organizing the team effectively. The team's quick understanding of the work and effective problem-solving skills made them seem like an extension of the Sanskriti Group's own team. The project was a success, with Zrima's services meeting the high standards set by the Sanskriti Group.

Timeliness

4.5

Service Excellence

5.0

Value

5.0

Would Recommend

5.0