Zendbox

Zendbox was hired by an e-commerce company specializing in pet nutrition to help improve customer satisfaction and streamline order dispatching across multiple channels. The company found Zendbox through an online search and chose them based on a referral. Zendbox assigned a team of 2-5 employees to set up a European counterpart to facilitate late cut-off times for shipping to customers. The project was a success and the company was pleased with the results.

Ringtons, a tea and coffee brand, sought the services of Zendbox to manage their fulfillment tasks which were consuming a significant amount of management time and resources. Zendbox was found through an online search and was chosen due to the good relationship that was developed. The team from Zendbox, which included three members and a customer success representative, provided fulfillment services such as picking, packing, and storing products. The partnership started in November 2022 and is ongoing, with Ringtons expressing satisfaction with the services provided.

Ninju World, a company offering direct-to-consumer health and wellness products, engaged Zendbox to ensure timely delivery, provide excellent service, and handle storage needs. Zendbox was chosen based on a referral and a team of 2-5 employees was assigned to the project. The scope of work involved fulfillment services for the company's direct-to-consumer website and managing business-to-business orders. The project was successful and Ninju World was pleased with the results.