ZAG Technical Services

ZAG Technical Services completed a comprehensive cybersecurity upgrade for a manufacturing company in Fremont. The project involved replacing outdated IT infrastructure, migrating services to Office 365, and implementing a range of security measures. The client praised ZAG for their high-quality work, despite the onboarding process taking longer than expected due to necessary upgrades. The client also appreciated ZAG's proactive approach, as they remediated initial assessment findings immediately rather than waiting. The team composition included a Virtual CIO Technology Strategy Manager, Primary and Secondary Senior Engineer/Architect, Service Desk Team Manager, Onboarding Project Manager, and a Managed Service Platform engagement specialist.

ZAG Technical Services was also hired by a financial services firm to assist with meeting CMMC/NIST 800-171 compliance requirements for IT security. ZAG provided initial guidance, identified challenges, and created a timeline for the pre-audit internal review. The client was particularly impressed with ZAG's immediate remediation steps and their no-contract approach. The project involved a discovery meeting, data collection, comprehensive review of data and policies, and the implementation of multi-factor authentication. The team included a senior project manager, two senior solution architects, several senior systems engineers, and the CTO and CEO for the final executive meeting. The client praised ZAG's teamwork and the confidence they instilled.