Wi4

Wi4 successfully developed an AI-based chatbot for a non-profit parenting organization. The organization was experiencing a high client drop-off rate on their website and sought a system to engage and convert visitors. Wi4, known for their work on social IT projects, was chosen due to their understanding of the organization's sensitivities and needs. The project involved creating an intelligent contextual chatbot system to engage visitors and schedule appointments with counselors. Backend tools were also developed to manage all visitors and integrate phone, email, and SMS communication channels. The system was built using a variety of technologies including React, Node, Twilio, and MongoDB. The project was successful and met the organization's needs.

In another project, Wi4 carried out a system audit and implementation for a digital marketing agency. The agency sought interoperability for their clients in the healthcare sector and the implementation of Mirth Connect Free Version. Wi4 was chosen due to their competitive pricing and good value for cost. The project scope included system audit, suggestions, implementation, testing, maintenance, and training of the agency's employees in maintaining the system. The project was successful, achieving all the set objectives within the budget.

Lastly, Wi4 executed a custom software development project for a software development company's client. The client required integration with Epic on their engagement platform. The workflow was complex, involving CCDA and FHIR interfacing and multi-layer updates in the software. Wi4 was chosen for their experience in Epic integration and healthcare and data ETL background. The project involved integrating over a million records both ways and building a real-time bridge and data transformation rule engine. The project was successful, meeting all the client's needs and requirements.