Waident Technology Solutions

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Waident Technology Solutions is an IT outsourcer based in Chicago and with offices in Glen Ellyn, Ill. and Brookfield, Wis. Founded in 2004, the team of about 20 employees provides IT managed services and cybersecurity services. They primarily work with mid-market clients in the financial services, business services, and real estate industries.

Client Insights

Industry Expertise

Financial services

40%

Real estate

30%

Business services

20%

Manufacturing

10%

Client Size Distribution

Small Business (<$10M) 30%

Midmarket ($10M - $1B) 70%

Common Project Size

$10K-$49K 6 projects

<$10K 4 projects

$50K-$199K 3 projects

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

4.9
23 Reviews

Waident Technology Solutions was hired by a manufacturing company to provide managed IT services and consulting. The team was tasked with establishing a 24/7 help desk, managing IT infrastructure, and focusing on cyber security. The company selected Waident for their high ratings, proximity, and good value for cost. The feedback from the manufacturing company was positive, emphasizing the team's successful management of the company's growing IT needs.

In another project, a financial institution engaged Waident Technology Solutions for IT and cybersecurity services. The team provided help desk support, took on additional projects and implementations, and purchased necessary hardware and software to protect the institution's network. The financial institution had spent approximately $350,000 on the services at the time of feedback, and expressed satisfaction with the ongoing relationship that began in January 2014.

Lastly, Waident Technology Solutions worked with a graphic design company to provide IT support services. The team was responsible for ensuring secure and reliable offsite backup, technical support, and setting up server configurations as the company grew. The graphic design company chose Waident for their location, budget-friendly pricing, and referrals. The company gave positive feedback on Waident's successful delivery of the required offsite backup solution, disaster recovery plan, and timely IT support.

Timeliness

4.7

Service Excellence

4.9

Value

4.5

Would Recommend

4.9

Awards

95621

2024

95644

2024

42488

2023

81592

2023