Waident Technology Solutions

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Waident Technology Solutions is a Chicago, Illinois-based Cybersecurity and IT managed services company. The small team specializes in Cybersecurity and IT managed services. The agency was established in 2004.

Client Insights

Industry Expertise

Financial services

30%

Business services

20%

Real estate

20%

Government

15%

Manufacturing

10%

Education

5%

Client Size Distribution

Small Business (<$10M) 30%

Midmarket ($10M - $1B) 70%

Common Project Size

$10K-$49K 6 projects

<$10K 4 projects

$50K-$199K 4 projects

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

4.9
27 Reviews

Waident Technology Solutions was hired by the City of Oakbrook Terrace to upgrade their existing systems and provide IT support. The company installed two new servers, one for City Hall and one for the Police Department, and replaced network switches and firewalls for both departments. The Assistant to the City Administrator praised Waident for their high ratings, affordable pricing, and good value for cost. The project was successful and the client was referred to Waident by a trusted source.

The nonprofit trade organization in the Milwaukee area engaged Waident Technology Solutions to manage their IT infrastructure. Waident was responsible for employee computer setup and retirement, software installation, and firewall security. The executive director of the organization commended Waident for their professionalism, partnership, and problem-solving skills. The engagement started in January 2015 and is still ongoing, indicating a high level of satisfaction with the services provided by Waident.

Elite Tape, a converter and distributor of adhesive coated tapes, hired Waident Technology Solutions to provide reliable, proactive support for network security, strategic guidance, responsiveness, and cost-effective solutions. The Office Manager acknowledged Waident as their small business outsourced IT department and appreciated their responsiveness and proactivity in dealing with helpdesk issues. Waident was also commended for respecting the company's time and money, and for educating the staff to be more proactive on technology issues.

Timeliness

4.7

Service Excellence

4.8

Value

4.6

Would Recommend

4.9

Awards

95644

2024

95621

2024

81592

2023

42488

2023