Voxcentrix
visit site- $1,000+
- 10 - 49 employees
- Tijuana, Mexico
Founded in 2001, Voxcentrix is a call center service. They are based in Tijuana, Mexico and have a small team. The agency focuses on voice services, IT managed services, custom software development, transcription, and more.
Client Insights
Industry Expertise
15%
10%
10%
10%
5%
5%
5%
5%
5%
Client Size Distribution
Small Business (<$10M) 25%
Midmarket ($10M - $1B) 50%
Enterprise (>$1B) 25%
Common Project Size
$10,000,000m+ 1 project
Clients
This provider has not added their key clients.
Highlights from Recent Projects
Voxcentrix was hired by TrostMedia, a company that uses customer service agents as brand ambassadors, to assist with UI and UX design as well as marketing research. The main objectives were for Voxcentrix to help amplify brand awareness, enhance visibility, and foster a positive brand image among consumers. This was to be achieved through various channels, including phone calls, tech support, sales, and DM chats. The selection of Voxcentrix was based on an online search and the company's culture fit. A team of 6-10 Voxcentrix employees were assigned to the project, with key deliverables including increasing sales for TrostMedia and expanding its operations into other cities. The results were satisfactory as the company saw an increment in sales and successful expansion into new cities. The client appreciated Voxcentrix's dedication and cultural fit, which contributed to the project's success.