VoIPTech Solutions
visit site- $50,000+
- 10 - 49 employees
- Bhubaneswar, India
Client Insights
Industry Expertise
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Client Size Distribution
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Common Project Size
<$10K 1 project
Clients
This provider has not added their key clients.
Highlights from Recent Projects
VoIPTech Solutions was hired by a telecommunications company to provide a comprehensive cloud telephony and call center communication system. The telecommunications company, which specializes in innovative communication solutions, sought VoIPTech's expertise to enhance their operations, customer interactions, and call efficiency. VoIPTech delivered a scalable and reliable VoIP system, enabling seamless inbound and outbound communication. They integrated the telephony with CRM and other business tools, significantly improving agent productivity and customer service experience. The scope of work included requirement analysis, VoIP system setup, call center software implementation, CRM integration, user training, and ongoing support and maintenance. The project was a success, with deliverables including a fully functioning VoIP-based communication system, configured IVR and call routing workflows, and a CRM integrated with the call system. The client appreciated VoIPTech's budget-friendly pricing and the dedicated support of their team.