UX247

UX247 worked on a project with Everest, a well-known home improvement brand in the UK. The company was hired to ensure that a range of design and content changes to the site were user friendly and intuitive. UX247 conducted live user experience sessions and one-on-one interviews, providing detailed expert reviews and feedback on each design change. A team of three people from UX247 worked closely with Everest, leveraging their understanding of online user behaviour and customer journey mapping to deliver an enhanced user experience.

UX247 was also commissioned by Optionis Group, a financial services firm in the UK, to design a new website for one of its major brands. The project aimed to introduce a transactional capability to complement the firm's offline sales capability. UX247 had previously worked with Optionis on a related research project and had completed a review of their existing websites. The project involved creating a series of prototypes for the transactional design based on best practice, which were tested in a first round of user testing before refining the demo and testing again. The UX experts and management team from UX247 worked closely with Optionis' team to maximize the insight into the design without having to build the final website.