UX247

UX247 was hired by Everest, a top home improvement brand in the UK, to ensure that a series of design and content changes to their site were as user-friendly and intuitive as possible. The vendor was selected based on their talent and experience in understanding online user behavior and customer journey mapping. The project involved conducting live user experience sessions and one-on-one interviews, followed by providing detailed expert reviews and feedback on each design change. Three team members from UX247 worked on this project, and their expertise was greatly appreciated by the client.

In another project, UX247 was engaged by Optionis Group, a financial services firm in the UK, to design a new website for one of their major brands. The goal was to launch a transactional capability for their business to complement their offline sales capability. UX247 was chosen for this project due to their previous successful collaborations with the company. The project involved creating prototypes for the transactional design based on best practices, testing the concepts in a first round of user testing, refining the demo, and testing again. This approach allowed the client to gain maximum insight into the design without building the final website. The client's team worked closely with the UX experts and management from UX247, resulting in a successful project completion.