Userfirst

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Founded in 2020, Userfirst is a web design and UX/UI design agency based in Tallinn, Estonia. They primarily work with small businesses in the IT, advertising, marketing, and business services industries. 

Client Insights

Industry Expertise

Information technology

50%

Advertising & marketing

25%

Business services

25%

Client Size Distribution

Small Business (<$10M) 80%

Midmarket ($10M - $1B) 15%

Enterprise (>$1B) 5%

Common Project Size

$10K-$49K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

4.8
2 Reviews

Userfirst was hired by a direct-to-consumer pet food manufacturing company to provide UX/UI design and consultation services. They delivered designs using Adobe Sketch and InVision. The company CEO found Userfirst on UpWork, impressed by their positive reviews and strong portfolio. After a successful small project, the engagement was expanded. Since the beginning of 2020, the company has invested several thousand dollars in the ongoing relationship with Userfirst.

In another project, Userfirst was hired by CashPlus, a company specializing in cash transfer, to handle the UX/UI for their mobile application. The goal was to provide a smooth and efficient user experience. Userfirst was chosen from multiple proposals due to their fit with the project. The process involved reviewing initial mockups with the marketing team and CTO, making minor changes, and integrating the final mockups. The integration process was smooth, adhering to both iOS and Android guidelines, and the UI integration was quick and efficient. The project team included two backend developers and a front-end developer. The collaboration with Userfirst was enjoyable and successful.

Timeliness

4.8

Service Excellence

4.8

Value

4.8

Would Recommend

4.8