UniTalk
visit site- Undisclosed
- 50 - 249 employees
- Kyiv, Ukraine
Client Insights
Industry Expertise
This provider has not added their industry expertise.
Client Size Distribution
This provider has not added their client sizes.
Common Project Size
$10K-$49K 1 project
Clients
This provider has not added their key clients.
Highlights from Recent Projects
UniTalk was hired by DreamX, a UI/UX Design and Development Company, to manage their IT and Call Center services. The main objectives were to implement IP telephony, call tracking, and voice robot. DreamX, led by their Growth Manager, discovered UniTalk via an online search and was swayed by their high ratings and impressive value for cost. UniTalk assigned a team of 2-5 employees for this project.
The scope of work was broad, focused on enhancing communication efficiency in the DreamX office. UniTalk successfully delivered the key deliverables which included implementation of IP Telephony and call tracking. Thanks to the IP Telephony service deployed, DreamX experienced an increase in their volume of calls.
The outcomes of UniTalk's work on this project have been highly beneficial for DreamX. The implementation of call tracking has effectively helped minimize advertising costs. The team at DreamX has expressed their satisfaction with UniTalk's delivery, praising their high value for cost and the consequent increase in their call volume, demonstrating their efficacy.