Uniserve Communications

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Uniserve Communications is an IT managed services company. Their small team is in Vancouver, Canada; Calgary, Canada and Kitchener, Canada. Their team provides IT managed services, unified communications consulting & SI, cybersecurity, IT strategy consulting, and more.

Client Insights

Industry Expertise

Business services

10%

Education

10%

Energy & natural resources

10%

Financial services

10%

Government

10%

Hospitality & leisure

10%

Legal

10%

Manufacturing

10%

Medical

10%

Retail

10%

Client Size Distribution

Small Business (<$10M) 65%

Midmarket ($10M - $1B) 30%

Enterprise (>$1B) 5%

Common Project Size

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Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
1 Review

Uniserve Communications has provided comprehensive IT system services for a 77-room boutique hotel with an on-site spa and three food and beverage outlets. The scope of their involvement includes consistent monitoring and maintenance of the hotel's IT structure, including WiFi, POS, and property management systems. The Uniserve team has also undertaken significant projects such as upgrading the hotel's server and updating the WiFi connection for the entire building. Their work aims to enhance the smooth and swift operation of the hotel's IT systems. The hotel appreciates Uniserve's proactive approach, including regular monthly visits to ensure that everything is functioning correctly. The hotel has been working with Uniserve since January 2011, and their monthly maintenance contract continues. The hotel's management has established a strong relationship with various members of the Uniserve team, valuing their advice on system enhancements and appreciating their responsiveness in addressing any system issues, either remotely or on-site as necessary.

Timeliness

4.5

Service Excellence

5.0

Value

4.0

Would Recommend

4.5