Unfrontier

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Unfrontier is a data analytics company based in Barcelona, Spain. The small company was established in 2023. Their team offers BI & big data consulting & SI, Artificial Intelligence, ai consulting, and custom software development.

Client Insights

Industry Expertise

This provider has not added their industry expertise.

Client Size Distribution

Small Business (<$10M) 35%

Midmarket ($10M - $1B) 50%

Enterprise (>$1B) 15%

Common Project Size

<$10K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
1 Review

Unfrontier was hired by London Manager, a SaaS management platform, to streamline their customer support management. The company sought to enhance their response and resolution times while decreasing operational costs. Unfrontier, chosen for their competitive pricing and value, developed an AI-powered Chatbot solution in under a month. The project, worked on by 2-5 Unfrontier employees, began with a consultation to understand the challenges and goals. This led to the design and development of the Chatbot, which was then integrated with the client's platform. Rigorous testing was conducted before deployment into the support system. Unfrontier also provided training and ongoing support to the staff. This project successfully improved the customer support process, which had been overwhelmed by increasing inquiries and costs.

Timeliness

5.0

Service Excellence

5.0

Value

4.0

Would Recommend

5.0