Triple Innovations

Triple Innovations was hired by an international telecommunications firm to develop a Digital Calculator application. The goal was to improve and automate the existing manual Excel calculators used by the company. Triple Innovations was selected based on their agile methodology, timeline, price, and scope coverage. The project was divided into two parts for SME and VPN segments. The application is now used by the company's sales force, including shop users, partners, controlling, and management. The project was handled by the head of the development team, a full-stack developer, a core development lead, and a front-end developer.

For another project, Triple Innovations was tasked with upgrading and supporting a CRM system for a telecommunications company. The system was in a complex architectural environment with numerous integration points and demanding business rules. Triple Innovations was chosen because of their skills and industry references. They successfully designed the upgrades, established a new framework, and laid the foundation for future functionalities. The project was supported by four highly qualified engineers with extensive experience in software development, maintenance, and the telecommunications industry.

Triple Innovations was also hired by Teva Pharmaceuticals to deliver a Salesforce Service Cloud solution. The company, a global pharmaceutical firm, chose Triple Innovations for their aligned company values. The project's goal was to implement a platform for communication with customers and sales representatives in the local Finnish market. The project was completed successfully, with the Salesforce Service Cloud up and running as planned. The deliverables included a basic and extensible reporting solution, two custom email-to-case queues, two custom web-to-case web forms, omnichannel functionality, custom case types, custom case list views, creation of users, training of users, and a recorded demo and training.