Trellis

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Trellis is a full-service e-commerce solutions provider headquartered in Medford, Mass. with a second office in Stamford, Conn. It was founded in 2009 and now has a team of 26 that provides e-commerce development, web development and design, and ERP consulting & SI.

Client Insights

Industry Expertise

Manufacturing

30%

Consumer products & services

25%

eCommerce

25%

Retail

20%

Client Size Distribution

Small Business (<$10M) 20%

Midmarket ($10M - $1B) 70%

Enterprise (>$1B) 10%

Common Project Size

$10K-$49K 3 projects

$50K-$199K 3 projects

$200K-$999K 2 projects

Clients

  • Mass General Brigham

Highlights from Recent Projects

Overall Rating

4.9
12 Reviews

Trellis was hired by an apparel company to manage and enhance their Magento-based website. The company had previously worked with two unsatisfactory vendors before engaging Trellis in August 2019. The scope of Trellis's involvement was extensive, including designing new sites, fixing bugs, and implementing new functionalities on existing sites. The client was in regular contact with three members of the Trellis team: the CEO, a project manager, and a lead developer. The engagement has been ongoing and the client has been satisfied with the results.

In another project, Trellis was tasked with developing an updated Shopify store for Slate, a company offering high protein chocolate milks and lattes. Slate's main goal was to improve site UI/UX and increase site speed, along with customizations to their subscription offerings. Trellis was chosen as they were partners with Slate's site designers. The development process was made easy with consistent progress updates and Trellis was able to adjust deliverables to meet the client's vision, even when unforeseen functionality issues arose. The client worked closely with a project manager and a main developer from Trellis, and they continue to engage with them for new site features.

The third project involved the rebuilding of an online auction marketplace's platform and website. Trellis was chosen after the client conducted a search through Google and the Shopify BigCommerce partner program. Trellis rebuilt the website from scratch, coming up with designs, implementing using React, and conducting QA testing. They also managed the release and are currently helping to monitor and maintain the website. The client worked with 6-7 members from Trellis, with the project manager being their main point of contact. The client invested around $250,000 in this project, which began in April 2021 and is still ongoing. The client has been satisfied with the results delivered by Trellis.

Timeliness

4.7

Service Excellence

4.9

Value

4.6

Would Recommend

5.0

Awards

42602

2023

42606

2023