totality services

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totality services is an IT support company based in London. The company, founded in 2008, has a team of more than 20 that provides IT managed services and IT strategy consulting to small and midmarket companies.

Client Insights

Industry Expertise

This provider has not added their industry expertise.

Client Size Distribution

Small Business (<$10M) 50%

Midmarket ($10M - $1B) 50%

Common Project Size

$10K-$49K 1 project

Clients

  • SwimWay Swimming School

Highlights from Recent Projects

Overall Rating

5.0
1 Review

Totality Services was engaged by a Central London real estate brokerage to provide comprehensive IT services and maintenance. The real estate company had previously experienced dissatisfaction with several IT support companies and decided to work with Totality Services after an impressive pitch. The company became an integral part of the real estate business, managing all telephony and IT needs, suggesting improvements, enhancing security, and enabling the client to focus on their core business. The team proactively maintained all systems and regularly updated the client on hardware upgrades and other IT matters. They also undertook web design and email marketing campaigns for the client, and provided dedicated fiber lines, cloud-based options, and improved security. The client worked closely with a team of six individuals, including designers, marketing experts, a helpdesk, and a hardware research team. The project took place from May 2017 to October 2018 and the client invested between $10,000 to $25,000 in their services.

Timeliness

0.3

Service Excellence

0.3

Value

0.3

Would Recommend

0.3