TotalCare IT

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TotalCare IT is a small Cybersecurity company. They focus on Cybersecurity, IT managed services, IT strategy consulting, and cloud consulting & SI and were launched in 2007. The agency is located in Idaho Falls, Idaho and Garden City, Idaho.

Client Insights

Industry Expertise

Manufacturing

60%

Financial services

15%

Legal

15%

Construction

10%

Client Size Distribution

Small Business (<$10M) 65%

Midmarket ($10M - $1B) 35%

Common Project Size

$10K-$49K 2 projects

$200K-$999K 2 projects

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
5 Reviews

TotalCare IT was hired by a pallet manufacturing company to manage their IT services. The company appreciated TotalCare IT's comprehensive approach to IT management, handling everything from maintenance to security. The communication with TotalCare IT was also praised, with the team always being available and treating the client with respect. The client worked with the owner and different level techs and was satisfied with the service provided.

TotalCare IT was contracted by an insurance company to manage their IT services, including computer security, IT support, VOIP support, and ownership migration. They were chosen based on positive online reviews and professional recommendations. The client worked with every team member of TotalCare IT, all of whom were deemed extremely qualified to handle the business needs. The client expressed satisfaction with the setup of their IT infrastructure.

An accounting firm partnered with TotalCare IT for their IT services. TotalCare IT assisted the firm in transitioning from a desktop workflow to a cloud service and guided them through the process. They also procured hardware and software for the firm. The client, who had a personal connection with the president of TotalCare IT, Aaron, invested between $100,000 and $250,000 in their services. The client appreciated the team's efforts and the quality products they provided at the lowest prices. The engagement started in January 2016 and is ongoing.

Timeliness

5.0

Service Excellence

5.0

Value

5.0

Would Recommend

5.0

Awards

36537

2022