TotalCare IT

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In Idaho Falls, Idaho and Garden City, Idaho, TotalCare IT is a small Cybersecurity company. They focus on Cybersecurity, IT managed services, IT strategy consulting, and cloud consulting & SI and were established in 2007.

Client Insights

Industry Expertise

Manufacturing

25%

Medical

25%

Financial services

15%

Energy & natural resources

10%

Legal

10%

Consumer products & services

5%

Education

5%

Real estate

5%

Client Size Distribution

Small Business (<$10M) 65%

Midmarket ($10M - $1B) 35%

Common Project Size

$10K-$49K 2 projects

$200K-$999K 2 projects

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
5 Reviews

TotalCare IT was hired by a manufacturing company to serve as their managed IT service provider. The company praised TotalCare IT's comprehensive approach, handling everything from IT maintenance and security to support. They found communication with TotalCare IT easy and appreciated their customer service. The client worked directly with the owner and various tech levels within TotalCare IT. They expressed satisfaction with the services provided and appreciated the team's availability and responsiveness.

An insurance company in Placer County, California, contracted TotalCare IT for computer security, IT support, VOIP support, and ownership migration. They selected TotalCare IT based on positive online reviews and professional recommendations. The client was pleased with TotalCare IT's work in setting up their IT infrastructure, and had worked with every team member, who they found highly qualified to meet their business needs.

TotalCare IT was engaged by an accounting firm for both on and offsite IT services. The client praised TotalCare IT for their support in transitioning from a desktop workflow to a cloud service, and their assistance in purchasing cost-effective hardware and software. The accounting firm has worked with most of the team at TotalCare IT, including the President, Aaron. The client had a personal relationship with Aaron prior to the engagement, and the ongoing project has seen an investment of between $100,000 and $250,000 so far.

Timeliness

5.0

Service Excellence

5.0

Value

5.0

Would Recommend

5.0