Total Networks

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IT managed services company Total Networks was founded in 1986. Their small team is based in Phoenix, Arizona. Their services include IT managed services, IT strategy consulting, and Cybersecurity.

Client Insights

Industry Expertise

Legal

30%

Manufacturing

25%

Business services

20%

Financial services

15%

Medical

10%

Client Size Distribution

Small Business (<$10M) 60%

Midmarket ($10M - $1B) 40%

Common Project Size

$10K-$49K 5 projects

$200K-$999K 3 projects

$50K-$199K 2 projects

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
17 Reviews

Total Networks was hired by Techniquex, a resinous flooring subcontractor, to manage their transition from the cloud and facilitate an office move. The company was found through an online search and chosen for their high ratings. A team of 2-5 employees from Total Networks was assigned to the project. The company had previously used several different IT companies for cloud services but was dissatisfied with the quality of service. Since switching to Total Networks, the company reports being thrilled with the seamless transition and high quality of service. They also appreciated the team's professionalism and kindness.

Total Networks was engaged by an asset management company to provide managed IT services and handle cybersecurity. The company had previously worked with two different IT companies but was dissatisfied with their services. Total Networks was chosen for their documented processes and transparency, which was crucial due to the company's regulation by several financial agencies. The services provided by Total Networks included monthly patches, ordering computers, handling IT issues, and conducting annual business reviews. The company has been pleased with the services provided and plans to continue the engagement.

Paradise Valley Medical Clinic, a well-established medical clinic, hired Total Networks for complete IT services. The company was found through an online search and chosen for their high ratings and proximity to the clinic's location. A team of 2-5 employees from Total Networks was assigned to the project. The scope of work included transferring the clinic's IT service provider from a previous company to Total Networks. The transition was managed over a two-month period, during which Total Networks remained fully attentive and ensured a smooth transition. The clinic reports being satisfied with the services provided by Total Networks.

Timeliness

4.9

Service Excellence

5.0

Value

5.0

Would Recommend

5.0

Awards

37044

2022