Timereaction

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Timereaction is a collaborative workflow platform run by an agency in Montreal, Canada. Founded in 2010, they have three employees and specialize in effectively managing the communication and workflow of product development and production teams. They work with small and midmarket businesses, primarily in IT, providing UC and supply chain consulting.

Client Insights

Industry Expertise

Information technology

50%

Manufacturing

50%

Client Size Distribution

Small Business (<$10M) 50%

Midmarket ($10M - $1B) 50%

Common Project Size

$10K-$49K 1 project

$50K-$199K 1 project

Clients

  • Danby Appliances
  • UFO
  • Modextil
  • Roadrunner

Highlights from Recent Projects

Overall Rating

4.9
4 Reviews

Timereaction successfully developed a productivity tool for a garment industry company that previously lacked a formal system. The client was struggling with order tracking and follow-ups due to a reliance on email communication. Timereaction's system enabled the company to monitor the timeline of an order from initiation to factory date, incorporating all necessary design work and approvals. The implementation of this system allowed for more efficient order management and improved supplier relations. The client expressed satisfaction with the project which started in April 2016, praising the system's effectiveness and Timereaction's collaborative approach.

In another project, Timereaction addressed the challenge of late deliveries for a women's apparel company. The company was struggling with a complex production process and was continuously missing deadlines. Timereaction developed a software solution to track the delivery process, significantly improving the company's workflow. The software was implemented after three to four meetings and went live in June 2019. The client appreciated the simplicity and user-friendliness of the system, as well as Timereaction's persistence and dedication throughout the engagement.

For Creations Cindy Ann, an apparel sourcing and distribution company, Timereaction developed a platform to streamline workflows and processes. The software allowed the company to track progress, communicate effectively, and share files with overseas supply chain partners. Timereaction's team demonstrated a high level of expertise and innovation, providing a functional, user-friendly, and visually appealing solution. The client praised the team's professionalism and responsiveness, noting that the onboarding process was seamless and the ongoing customer service has been excellent.

Timeliness

5.0

Service Excellence

5.0

Value

5.0

Would Recommend

5.0

Awards

81629

2023