TEKConn

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TEKConn is an IT consulting firm that's headquartered in New York, with another office in Stamford, Conn. Founded in 2004, they have about 20 employees that provide services for IT managed services, productivity, collaboration & UC consulting, and cloud consulting & SI services for small and midmarket businesses.

Client Insights

Industry Expertise

Business services

20%

Financial services

20%

Medical

20%

Advertising & marketing

15%

Arts, entertainment & music

15%

Other industries

10%

Client Size Distribution

Small Business (<$10M) 50%

Midmarket ($10M - $1B) 50%

Common Project Size

$10K-$49K 2 projects

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

4.8
3 Reviews

TEKConn provided IT Managed Services for an accounting firm. The firm sought a local company to manage their IT needs and security issues, preferring hands-on work to improve their network and computers. TEKConn was selected based on a recommendation from a previous associate. The project, which ranged from $10,000 to $50,000, has been ongoing for four or five years. The firm has been satisfied with TEKConn's services.

TEKConn also worked with an arts nonprofit organization, providing IT support for their 30 workstations and four servers. The organization, which employs 25 full-time and three to four part-time employees, chose TEKConn for their model of a flat monthly fee based on the number of workstations. This incentivizes TEKConn to keep the PCs working properly to avoid excessive troubleshooting calls. The initiative, which has been ongoing for four years since 2011, cost between $30,000 to $40,000.

Lastly, TEKConn managed the internal network, PCs, and network security for a staffing firm. Despite low expectations due to previous negative experiences with other companies in the space, TEKConn was selected based on recommendations from the firm's network. The firm, which employs eight people and has more than double that number of PCs, started working with TEKConn after Hurricane Sandy in 2012. The cost of the initiative is undisclosed. The firm has been satisfied with TEKConn's services.

Timeliness

4.8

Service Excellence

4.8

Value

4.5

Would Recommend

5.0