Talk Bpo

Talk Bpo was hired by JLM IT Consulting Services, a Multi-Cloud Services and Solutions Architecture company, to manage and operate their back office and automation campaigns. The project involved a team of 2-5 employees from Talk Bpo who provided comprehensive services including voice campaign management, back office operations, and automation campaigns. Key deliverables included detailed campaign reports, streamlined back office processes, state-of-the-art automation solutions, effective communication strategies, continuous support and optimization, client training and empowerment, and proactive issue resolution. The client found Talk Bpo through a referral and chose them for the alignment of their company values. They praised Talk Bpo for not only delivering efficient and effective campaigns but also for empowering them with the tools and knowledge to navigate the evolving landscape of business processes.