Synchronous Services

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Established in 2022, Synchronous Services is a midsize user experience agency. Their team specializes in UX/UI Design, Custom Software Development, Web Development, Mobile App Development, and more. The company is located in Hounslow, England.

Client Insights

Industry Expertise

Information technology

20%

eCommerce

15%

Education

10%

Energy & natural resources

10%

Hospitality & leisure

10%

Medical

10%

Supply Chain, Logistics, and Transport

10%

Utilities

10%

Business services

5%

Client Size Distribution

Small Business (<$10M) 65%

Midmarket ($10M - $1B) 35%

Common Project Size

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Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
1 Review

Synchronous Services undertook a project for a global logistics and transport company, providing back office outsourcing services. The main challenge was to create a proficient offshore team that could operate within a constrained budget. Synchronous Services provided a team of nine who handled the company's purchase ledger process from start to finish. Tasks included checking invoices, posting them in the accounting system, matching purchase orders, and liaising with suppliers and stakeholders to ensure billing accuracy. They also extended the company's customer service operations, enabling them to be available for longer hours and respond to customer queries more efficiently. Additionally, they assisted the in-house customs clearance department, ensuring timely and accurate processing for international shipments. The engagement, which began in July 2024, is ongoing. The logistics company's representative expressed confidence in Synchronous Services, citing a personal connection with the CEO.

Timeliness

5.0

Service Excellence

5.0

Value

5.0

Would Recommend

5.0