SynatyCorp
visit site- $1,000+
- 2 - 9 employees
- Pune, India
Client Insights
Industry Expertise
20%
20%
20%
20%
20%
Client Size Distribution
Small Business (<$10M) 25%
Midmarket ($10M - $1B) 50%
Enterprise (>$1B) 25%
Common Project Size
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Clients
This provider has not added their key clients.
Highlights from Recent Projects
SynatyCorp was hired by an advertising and marketing company to provide IT managed services with the primary objective of enhancing omnichannel customer service, reducing churn for customer queries, and managing the company's hosting infrastructure. The company owner found SynatyCorp through an online search and a referral, choosing them for their geographic proximity, budget-friendly pricing, and good value for cost. A team of 2-5 employees from SynatyCorp was assigned to the project. They successfully adapted to the company's needs and integrated their customer support into a single platform, including chat, knowledge base, and customer support via email and social channels. They also helped migrate all workloads seamlessly to the Freshdesk suite of software, maintained and secured the hosting platform, and facilitated the company's growth. The owner expressed satisfaction with the results delivered by SynatyCorp, highlighting their ability to adjust to the required processes and their role in the company's growth.