SWITCH360
visit site- $1,000+
- 50 - 249 employees
- Los Angeles, CA
Client Insights
Industry Expertise
30%
25%
20%
15%
5%
5%
Client Size Distribution
Small Business (<$10M) 75%
Midmarket ($10M - $1B) 25%
Common Project Size
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Clients
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Highlights from Recent Projects
SWITCH 360 was hired by VividGram, an Instagram services provider, to manage their customer support services. The company was selected due to its high ratings, affordable pricing, great cultural fit, and good value for cost. A team of 2-5 employees from SWITCH 360 was assigned to handle all customer queries. The project was completed successfully, with the client finding SWITCH 360 through an online search and choosing them over other companies for their high ratings and value for cost.
In another project, SWITCH 360 was contracted by WAATR, a UVC bottle retailer, to provide call center services. The goal was to manage customer queries, refund inquiries, and order management. SWITCH 360 was chosen based on their high ratings, budget-friendly pricing, excellent cultural fit, and alignment with the company's values. A team of 2-5 employees was assigned to handle customer queries on Zendesk and manage orders on Shopify. The project was successfully completed, with the client expressing satisfaction with SWITCH 360's high ratings, affordability, and alignment with their company values.