SWC Technology Partners

SWC Technology Partners provided managed services for a business machinery provider specializing in industrial mixing equipment. The company sought assistance with inventory management, customer relationship management and infrastructure maintenance. SWC monitored both physical infrastructure and provided help desk support, standardizing everything on the Microsoft stack. This included Microsoft Exchange, Microsoft Dynamics AX and CRM, Office, and Windows. The engagement is ongoing with an annual cost of about $79,000 for basic monitoring, support, and help desk services, with additional project-based contracts.

SWC Technology Partners provided managed network services for Morton College, a small community college in Cicero, Illinois. Initially brought on board to assist with the help desk and upgrade the network infrastructure, SWC transitioned to providing managed services and network support once the college hired its own staff. They also virtualized most of the college's servers and provided consulting for specific software solutions, such as the installation of a new storage access network. The ongoing engagement costs between $300,000 and $400,000 annually.

For an outdoor consumer services company, SWC Technology Partners maintained physical infrastructure, including switches, servers, routers, as well as the desktop environment. They provided desktop support, a ticketing-based system, and hosted the company's data. Recently, they upgraded the company's SAN infrastructure and helped switch data centers. The engagement, which has been ongoing for four or five years, costs over $300,000 annually.