SWC Technology Partners

SWC Technology Partners provided managed services for a business machinery provider. The company, a fifth-generation family business that makes industrial mixing equipment, sought to maintain a small IT staff while outsourcing more specialized IT support. SWC Technology Partners helped with inventory management, customer relationship management, and infrastructure, including maintaining the network and voice-over-IP systems. They also provided help desk support and monitored the physical infrastructure. The company has standardized everything on the Microsoft stack. The ongoing partnership costs about $79,000 annually, with additional project-based contracts.

SWC Technology Partners provided managed network services for Morton College, a small community college in Cicero, Illinois. The college, which has about 1,000 computers and many virtual servers, was facing a network in shambles and a backlog of 200 outstanding tickets. SWC Technology Partners was brought on board to assist with the help desk and upgrade the network infrastructure. Over several years, they transitioned to providing managed services and network support, virtualizing most servers, and consulting on specific software solutions when needed. Their latest project was the installation of a new storage access network. The ongoing partnership costs between $300,000 and $400,000 annually.

SWC Technology Partners provided managed services for an outdoor consumer services company. The company, a franchising organization providing lawn care fertilization and other services, had outgrown the services of its single outsourced network infrastructure manager. SWC Technology Partners now maintains the company's physical infrastructure, desktop environment, and data hosting. They also provide desktop support and a ticketing-based system. More recently, they upgraded the company's storage area network infrastructure and helped switch data centers. The ongoing partnership costs over $300,000 annually.