Suppostat
visit site- $1,000+
- 50 - 249 employees
- Sheridan, WY
Suppostat is a midsize customer service outsourcing company headquartered in Alanya, Turkey. They specialize in customer service outsourcing and other marketing and were founded in 2017.
Client Insights
Industry Expertise
20%
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15%
15%
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10%
10%
Client Size Distribution
Small Business (<$10M) 70%
Midmarket ($10M - $1B) 30%
Common Project Size
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Clients
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Highlights from Recent Projects
Suppostat was hired by a fintech company to manage their customer support team due to a rapidly increasing customer base. The company was attracted to Suppostat due to their experience in fintech and startups. Suppostat successfully took over the entire training and integration process of the support team, including the preparation of the knowledge base. They quickly adapted to the company's specific field and were able to sort out thousands of inquiries within two weeks. The team, comprising of support managers, supervisors, and the CEO, provided 24/7 customer support, leading to positive feedback from customers about the improved accessibility and speed of service.
Suppostat was also engaged by a P2P acquiring platform for product support. The company chose Suppostat due to their high ratings, budget-friendly pricing, and alignment with the company's values. Suppostat built and scaled the company's support department from a team of five to a department of 30, demonstrating flexibility and adaptability throughout the process. The successful delivery of this project affirmed the company's decision to choose Suppostat, as it proved to be a good value for cost.