Streamliner Consulting

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Streamliner Consulting is an IT consultancy firm based in Seattle. They are a freelance firm that was founded in 2016. They specialize in strategy consulting, managing services, and staff augmentation, all within the IT industry. 

Client Insights

Industry Expertise

Business services

50%

Information technology

50%

Client Size Distribution

This provider has not added their client sizes.

Common Project Size

<$10K 1 project

$10K-$49K 1 project

Clients

  • Boeing Employee Credit Union

Highlights from Recent Projects

Overall Rating

4.7
5 Reviews

Streamliner Consulting was hired by a FinTech provider to move business processes and workflows from emails into a ServiceNow platform. The company needed a partner knowledgeable in the ServiceNow platform and business processes. Streamliner Consulting was brought in for a specific use case: to expand the product into the UK region, which led to an expansion into the US and Asia. The team provided business-analyst expertise, consulted on high-level architecture, and conducted implementation. They handled much of the business analysis, requirements gathering, development sprints management, QA testing, and user acceptance testing. The engagement lasted from October 2018 until the end of April 2019.

For a healthcare consulting company, Streamliner Consulting was brought in to assist with an IT service management project. The company was looking to implement IT service management processes and the ServiceNow platform to improve the efficiency and productivity of the IT organization. Streamliner provided best-practice consulting for implementing both the processes and the technology. They also managed the ServiceNow development work done by another consulting company. The engagement lasted from June 2019 to June 2020.

MSI Plumbing & Remodeling, a remodeling services provider, engaged Streamliner Consulting to help automate the company operations. Streamliner Consulting transitioned the company's internal processes from a paper-based system to a new software system for tablets. The new system allowed plumbers and staff to manage dispatching processes, scan credit cards, and use GPS services. The software was connected to the company's QuickBooks account and integrated with their in-house computers, account charts, and rate books. Streamliner Consulting also wrote and produced a detailed training manual covering every function and feature in the software package. The engagement started in the spring of 2018 and is ongoing.

Timeliness

4.6

Service Excellence

4.7

Value

4.7

Would Recommend

4.9