Strategex

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Strategex is a market research and business consulting company. Their small team is based in Chicago, Illinois. Their services include market research and business consulting.

Client Insights

Industry Expertise

This provider has not added their industry expertise.

Client Size Distribution

This provider has not added their client sizes.

Common Project Size

$10K-$49K 1 project

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
1 Review

Strategex collaborated with Riverside Company, a global investment firm, to strengthen their Net Promoter Score (NPS) by identifying areas of improvement in their customer service. Strategex conducted in-depth interviews with a selected group of key customers to gather insights on their experiences with the firm. The primary contact from Strategex was a Vice President, who was assisted by another team member. The engagement, which took place from September to November 2020, was not the first time the two companies had worked together. The client was highly satisfied with Strategex's comprehensive methodology and the actionable report they provided at the end of the project. A total of less than $50,000 was invested in this project.

Timeliness

5.0

Service Excellence

5.0

Value

4.5

Would Recommend

5.0

Awards

37585

2022