SSI IT
visit site- $1,000+
- 50 - 249 employees
- Zürich, Switzerland
Client Insights
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Highlights from Recent Projects
SSI IT was engaged by Munster Joinery, Europe's largest window and door manufacturer, to streamline their service offering. SSI IT was chosen due to their competitive pricing and the perceived good value for cost. A team of 6-10 employees was dedicated to the project, which began with a thorough analysis of Munster Joinery's operations. Rather than applying a generic solution, SSI IT developed a tailored platform to meet the company's specific operational requirements.
The newly developed platform comprised two key modules. The Services module streamlined receiving and managing repair and replacement requests, while the Fittings module enhanced efficiency and visibility across installation logistics and on-site processes. SSI IT displayed a high level of understanding of Munster Joinery's business and its workflows, which was reflected in the custom-made solutions. Moreover, the project was executed with great attention to detail, showing SSI IT's commitment to delivering a practical and user-friendly solution.
The results produced by SSI IT's intervention were tangible. Improved information for decision making, reduction in duplicate efforts, decreased manual workload, and significant cost savings represented clear indicators of success. The company's ongoing support proved responsive and adaptable, accommodating Munster Joinery's evolving priorities while maintaining operational continuity. Munster Joinery expressed high satisfaction levels with SSI IT's work and would recommend them as a software partner.