Spiral Mantra Private Limited
visit site- $5,000+
- 50 - 249 employees
- Houston, TX
Client Insights
Industry Expertise
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Client Size Distribution
Small Business (<$10M) 10%
Midmarket ($10M - $1B) 40%
Enterprise (>$1B) 50%
Common Project Size
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Clients
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Highlights from Recent Projects
Spiral Mantra Private Limited was hired by CloudsR Technology, a Salesforce consulting firm, to integrate Salesforce Einstein Chatbot with the aim of improving customer service. The project was focused on enhancing customer engagement on CloudsR Technology's digital payment processing platform. The team at Spiral Mantra was discovered through Clutch Site and chosen for their cost-effective pricing and company values. A team of 2-5 employees worked on the project, building a solution that integrated the Einstein Chatbot to improve real-time engagement and omnichannel support. The results of the project were impressive, with increased user engagement due to faster responses, improved omnichannel assistance through chatbot integration, reduced manual data entry by automatically creating contacts, and faster turnaround times, all leading to an improved customer experience.