Spiral Mantra Private Limited

visit site
Spiral Mantra Private Limited is a midsize data analytics company based in Houston, Texas and Noida, India. Established in 2021, the team offers BI & big data consulting & SI, Mobile App Development, DevOps Managed Services, Custom Software Development, and more.

Client Insights

Industry Expertise

Information technology

20%

Supply Chain, Logistics, and Transport

20%

Automotive

10%

Financial services

10%

Manufacturing

10%

Medical

10%

Real estate

10%

Retail

5%

eCommerce

5%

Client Size Distribution

Small Business (<$10M) 10%

Midmarket ($10M - $1B) 40%

Enterprise (>$1B) 50%

Common Project Size

This provider does not have any client reviews.

Clients

This provider has not added their key clients.

Highlights from Recent Projects

Overall Rating

5.0
1 Review

Spiral Mantra Private Limited was hired by CloudsR Technology, a Salesforce consulting firm, to integrate Salesforce Einstein Chatbot to improve customer service. The project aimed to enhance customer engagement on the digital payment processing platform and provide real-time assistance. Spiral Mantra was chosen for their competitive pricing, good value for cost, and alignment with company values. The team from Spiral Mantra, consisting of 2-5 employees, built a solution integrating the chatbot after initial training. As a result, user engagement increased due to faster responses, omnichannel assistance improved through chatbot integration, manual data entry was reduced by automatically creating contacts, and turnaround times were faster, leading to a better customer experience.

Timeliness

5.0

Service Excellence

4.5

Value

4.5

Would Recommend

5.0